- Ensure positive customer experiences by proactively managing and growing customer relationships, including identifying key stakeholders.
- Lead discussions with our customers (top physicians in prestige medical centers).
- Understand each customer’s pain points and their workflow and enhance the value of AI in their departments.
- Define the next steps and work on “making things happen” with our R&D teams.
- Work with the technical team to ensure smooth onboarding of new customers.
- Drive product enhancements and work cross-functionally with internal teams (Product, Data, AI) by representing the customer perspective.
- Perform data analysis and storytelling using data to present insights to customers.
- Initiate and help execute research initiatives.
Project ManagementStakeholder managementData analytics+2 more