Roadsurfer

👥 501-1000💰 $5,330,478 over 3 years agoLeisureRentalTourismRecreational Vehicles💼 Private Company
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Roadsurfer is Europe's leading campervan rental company, empowering adventurers to explore the continent with ease. We provide a diverse fleet of over 2,500 campervans across 22 locations, offering a seamless booking experience and access to unique camping spots. Our core product focuses on providing RV rentals, family freedom class C RVs, couple condo class B RVs and more, catering to a broad range of travel preferences. Our tech stack is built on a foundation of modern technologies, including Cloudflare CDN, Google Maps, and Google Cloud, enabling us to deliver a user-friendly, high-performance e-commerce platform. We embrace an agile development approach, fostering a culture of innovation and continuous improvement. Our engineering team is dedicated to optimizing our booking funnel, enhancing user experience, and driving conversion rates. We also leverage technologies like Domain Not Resolving, HSTS, DNSSEC, Person Schema, Cloudflare Hosting, Cloudflare Network Error Logging, and Gravatar Profiles. At Roadsurfer, we're committed to providing a flexible and rewarding work environment. With a team of 501-1000 employees, we offer remote work opportunities, allowing you to balance your work and personal life. We're currently expanding rapidly, as evidenced by our recent funding rounds and increasing market share. Our company values include team spirit, personal development, and enjoying the #happyroadsurfing lifestyle. Join us and help shape the future of travel! We're backed by two funding rounds, the latest being a Series B in 2021, and have a strong presence in the German, French, Spanish, and Italian markets. We offer a unique camper budget and other employee benefits, allowing our team members to embrace our travel-focused lifestyle. We are excited to expand our product offerings and continue our rapid growth trajectory.

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📍 France

🧭 Full-Time

💸 2600.0 - 3000.0 EUR per month

🔍 Customer Service

  • Experience in customer service or support
  • Skilled in French and English communication
  • Ability to handle complaints
  • Familiarity with Zendesk or similar support systems
  • Personalized customer assistance
  • Handle first-level support issues
  • Coordinate booking management
  • Collaborate with other teams

Customer serviceFluency in English

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📍 Germany

🧭 Full-Time

  • Flexibility and willingness to travel extensively.
  • Reliable problem-solving abilities.
  • Hands-on approach and readiness to assist in various tasks.
  • Fluency in English.
  • Possession of a Class B driver's license.
  • Valid passport.
  • Travel to various roadsurfer stations across Europe to provide support.
  • Ensure customer satisfaction during campervan pick-up and return.
  • Assist the station team with daily tasks.
  • Clean the interior and exterior of campervans.
  • Participate in new projects and share ideas.

Communication SkillsProblem SolvingCustomer serviceAttention to detailOrganizational skillsTeamworkFluency in English

Posted 11 days ago
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📍 Germany, Spain

🧭 Full-Time

🔍 IT Support

  • Experience managing Microsoft 365 environments
  • Proficiency in Intune as a Mobile Device Management solution
  • Understanding of Entra ID and Azure services
  • Experience troubleshooting hardware and software
  • Ability to document procedures for IT support
  • Strong communication skills
  • Lead a team of IT professionals
  • Plan and develop a high-performing IT team
  • Identify and implement scalable IT support processes
  • Optimize IT tools and infrastructure
  • Act as a bridge between technical and non-technical teams
  • Define and track KPIs and SLAs

AzureTroubleshootingProcess improvementTechnical support

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📍 Arizona, Nevada

🧭 Full-Time

💸 60000.0 - 68000.0 USD per year

🔍 Training & Development

  • 1-2 years of training experience
  • Strong communication and presentation skills
  • Ability to travel up to 80% of the time within US and Canada
  • Empathy and patience in guiding team members
  • Bachelor's degree in related field (a plus)
  • Enhance onboarding experience for new employees
  • Deliver hands-on training across locations
  • Create and lead online training sessions
  • Collaborate with internal teams for knowledge sharing
  • Develop training materials and measure effectiveness

Content creationCommunication SkillsCollaborationPresentation skillsEmpathy

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📍 Germany

🧭 Full-Time

  • Abgeschlossene Ausbildung als Kfz-Mechatroniker, Mechatroniker für Nutzfahrzeuge oder eine vergleichbare technische Qualifikation.
  • Mehrjährige Berufserfahrung in der Fahrzeugreparatur und -wartung, idealerweise in der Wohnmobil- oder Nutzfahrzeugbranche.
  • Umfassende Kenntnisse in der Fehlerdiagnose und Reparatur von Campinginstallationen und -umbauten (elektrische Anlagen, Frischwasser- und Abwassersysteme).
  • Flexibilität und Reisebereitschaft, einschließlich der Fähigkeit, je nach Projekt mehrere Wochen im Ausland zu arbeiten.
  • Gute Englischkenntnisse in Wort und Schrift; zusätzliche Fremdsprachenkenntnisse sind von Vorteil.
  • Selbstständige und strukturierte Arbeitsweise mit hoher Verantwortungsbereitschaft.
  • Ausgeprägte Team- und Kommunikationsfähigkeiten.
  • Führerschein der Klasse B; weitere Führerscheinklassen sind von Vorteil.
  • Durchführung von Wartungs- und Reparaturarbeiten an Wohnmobilen (RVs) und Campern.
  • Diagnose und Behebung von Störungen in mechanischen, elektrischen, elektronischen und Wassersystemen.
  • Durchführung von Systemtests und Inspektionen zur Sicherstellung der Fahrzeugfunktionalität und -sicherheit.
  • Arbeiten gemäß technischer Spezifikationen und Sicherheitsrichtlinien.
  • Organisation und Dokumentation der erledigten Arbeiten mithilfe verschiedener Programme und Werkzeuge.
  • Planung und Vorbereitung von Einsätzen, einschließlich Flexibilität für kurzfristige internationale Einsätze sowie Sicherstellung der Verfügbarkeit aller erforderlichen Ersatzteile und Ausrüstungen.

Troubleshooting

Posted 11 days ago
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📍 Germany

🧭 Full-Time

🔍 Vehicle Repair and Maintenance

  • Completed training as a motor vehicle mechatronics technician
  • Several years of experience in vehicle repair and maintenance
  • Extensive knowledge of fault diagnosis and repair for camping installations
  • Flexibility and willingness to travel
  • Good written and spoken English
  • Perform maintenance and repairs on motorhomes and campers
  • Diagnose and repair faults in mechanical and electrical systems
  • Conduct system tests and inspections
  • Organize and document completed work
  • Plan for deployments including preparation of spare parts
Posted 11 days ago
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