Roadsurfer

πŸ‘₯ 501-1000πŸ’° $5,330,478 over 3 years agoLeisureRentalTourismRecreational VehiclesπŸ’Ό Private Company
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Roadsurfer is Europe's leading campervan rental company, empowering adventurers to explore the continent with ease. We provide a diverse fleet of over 2,500 campervans across 22 locations, offering a seamless booking experience and access to unique camping spots. Our core product focuses on providing RV rentals, family freedom class C RVs, couple condo class B RVs and more, catering to a broad range of travel preferences. Our tech stack is built on a foundation of modern technologies, including Cloudflare CDN, Google Maps, and Google Cloud, enabling us to deliver a user-friendly, high-performance e-commerce platform. We embrace an agile development approach, fostering a culture of innovation and continuous improvement. Our engineering team is dedicated to optimizing our booking funnel, enhancing user experience, and driving conversion rates. We also leverage technologies like Domain Not Resolving, HSTS, DNSSEC, Person Schema, Cloudflare Hosting, Cloudflare Network Error Logging, and Gravatar Profiles. At Roadsurfer, we're committed to providing a flexible and rewarding work environment. With a team of 501-1000 employees, we offer remote work opportunities, allowing you to balance your work and personal life. We're currently expanding rapidly, as evidenced by our recent funding rounds and increasing market share. Our company values include team spirit, personal development, and enjoying the #happyroadsurfing lifestyle. Join us and help shape the future of travel! We're backed by two funding rounds, the latest being a Series B in 2021, and have a strong presence in the German, French, Spanish, and Italian markets. We offer a unique camper budget and other employee benefits, allowing our team members to embrace our travel-focused lifestyle. We are excited to expand our product offerings and continue our rapid growth trajectory.

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πŸ“ Germany

🧭 Full-Time

πŸ’Έ 2600.0 - 3000.0 EUR per month

πŸ” Customer Service

  • Experience in customer service or related fields.
  • Communication skills in German and English.
  • Ability to handle complaints.
  • Experience with Zendesk (or similar) is desirable.
  • Passion for camping, travel, roadtrips and distant countries.
  • Advise roadsurfer customers.
  • Provide first-level support.
  • Process booking adjustments.
  • Communicate with other teams.

Communication SkillsProblem SolvingCustomer serviceAdaptabilityAccount ManagementActive listeningRelationship managementSales experienceCRMCustomer supportCustomer SuccessEnglish communication

Posted 2 days ago
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πŸ“ Spain

🧭 Full-Time

  • Proficient with Vue (2 or 3) or other JavaScript frameworks like Angular or React
  • Experienced with REST APIs, Git/GitHub, TypeScript, CSS preprocessors
  • Experience working with Node (E.g. Express, Nitro/h3 Server)
  • Design, develop and test new features for our frontend (Vue.js), working closely with the other developers in your team
  • Help increase the quality, performance, stability and scalability of our products
  • Help our cross-functional teams grow, and you can get creative when it comes to setting up new structures and development processes
  • Mentor and coach other web developers who are not as experienced as you

AWSDockerNode.jsAgileExpress.jsFigmaGitCSSJavascriptKubernetesTypeScriptVue.JsREST API

Posted 12 days ago
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πŸ“ Germany, Spain

🧭 Full-Time

πŸ” Campervan Rental

  • Profound experience in software development, and thrive on concepts like SOLID, TDD and DDD
  • Significant experience with PHP, experience with the Symfony framework is strongly preferred
  • Experience development web applications with modern JavaScript frameworks like Vue.js, React, or Angular
  • Experience with Docker and Kubernetes is a plus
  • Knowledge of CI/CD and monitoring and logging tools like Kibana or Grafana is helpful
  • Lead the technical and disciplinary of a new cross-functional software development team
  • Take active part as a developer in the team’s work
  • Coach and mentor individual team members to help them grow personally and professionally
  • Evangelize best of class development practices in your team
  • Work closely with your Product Owner and Scrum Master to help the team reach its goals
  • Work closely with other team leads and engineers in the roadsurfer engineering organization

Backend DevelopmentDockerLeadershipPHPSoftware DevelopmentAgileJavascriptKibanaKubernetesPeople ManagementVue.JsCross-functional Team LeadershipGrafanaSymfonyCI/CDMentoring

Posted 19 days ago
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πŸ“ Germany

🧭 Full-Time

πŸ” IT Support

  • Hands-on experience managing and supporting Microsoft 365 environments, including Exchange, SharePoint, Teams, and other collaboration tools.
  • You are also proficient with Intune as a Mobile Device Management (MDM) solution, effectively managing device compliance, security policies, and application deployments.
  • A solid understanding of IT support best practices, including Entra ID (formerly Azure AD) for cloud-based identity and access management, Azure services, networking basics, and endpoint security.
  • Inspire and lead a team of IT professionals, fostering a supportive and solutions-driven culture that prioritizes excellent service and collaboration across all departments.
  • Plan and develop a high-performing team, covering all relevant IT areas by managing the recruitment process, creating tailored development plans, and implementing comprehensive training programs to ensure ongoing growth and excellence.
  • Identify and implement scalable IT support processes that streamline workflows, resolve technical issues efficiently, and enhance the overall user experience.

AzureTroubleshootingProcess improvementTechnical support

Posted about 2 months ago
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🧭 Full-Time

πŸ’Έ 2600.0 - 3000.0 EUR per month

  • Skilled in both German and English communication (knowing more languages is a bonus)
  • Good at dealing with complaints and can stay strong in tough situations
  • Knowing how to use Zendesk or a similar support system is a plus
  • Cheerful attitude shines through, even over the phone
  • Truly enjoy camping, travel, road trips, and exploring far-off places
  • Serve as the initial point of contact for roadsurfer prospects and customers, offering tailored guidance on our product offerings, including rent, abo, myroadsurfer, and spots
  • Professionally and effectively handle issues such as damage claims, breakdowns, and complaints, ensuring prompt solutions
  • Coordinate existing bookings and subscriptions, whether it's for updates, changes, or cancellations
  • Collaborate closely with other teams, such as product development, our international stations, and the sales team, to maximize service quality
Posted about 2 months ago
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