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🔥 Technical Customer Success Manager - FED

Posted about 17 hours ago

📍 USA

🧭 Full-Time

💸 139000.0 - 188000.0 USD per year

🔍 Cybersecurity

🏢 Company: Armis Security👥 501-1000💰 $200,000,000 Series D 7 months ago🫂 Last layoff almost 3 years agoInternet of Things Information Technology Cyber Security Network Security

🔧 Requirements

2+ years TAM /Customer Success Manager Federal Sector experience
5+ years experience in a network engineering, architecture, support, or network design capacity
5+ years of experience in service delivery or account management in a post and/or pre sales environment
Must have strong formal presentation and effective communication skills for multiple levels within the organization
3+ years experience working in Security/IT/Healthcare/ICT environment
Familiarity with network protocols seen in either biomedical, OT/ICS, or corporate IT settings

💡 Responsibilities

Driving Armis adoption and implementation plans for our platinum-level customers and be accountable for Armis value delivery
Understand how our customers are utilizing the Armis platform and recommend additional features that can be leveraged to improve their security posture
Build trusted relationships with relevant, technical users and manage stakeholders within assigned accounts
Serve as a customer advocate to guide other resources at Armis towards achieving customer goals
Ensure customer deployment and configuration align with business use cases. Validate that use cases are appropriately captured and delivered in a timely manner
Maintain knowledge of 3rd Party solutions and integrations/interoperability with the Armis platform within the assigned customer environments
Providing technical subject matter expertise where applicable according to the TAMs’ area(s) of proficiency
Collaborating with Engineering, Product, Support and Sales teams to drive account success

Cisco Cybersecurity Communication Skills Customer service RESTful APIs Linux Account Management Scripting Customer Success

Posted about 17 hours ago

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🔥 IT Operations Specialist - Octopus by RTG - Immediate hire - Remotely

Posted about 17 hours ago

📍 Egypt

🧭 Contract

🔍 Financial Services

🏢 Company: robusta

🔧 Requirements

Knowledge of Monitoring tools and technologies
Knowledge of automated DevOps processes and tools.
Excellent Problem Solving
Strong Communication skills
ITIL Foundation, Cisco Certified Network Professional (CCNP), or equivalent certifications are advantageous.
2+ years of experience in IT operations, preferably with hand on experience in financial services
Experience in financial services is strongly desired
Proven experience managing a Network Operations Centre or equivalent infrastructure environment
Strong knowledge of networking principles, protocols, and hardware
Familiarity with network monitoring tools and ITSM platform
Proficiency in troubleshooting complex IT issues across LAN/WAN, VPN, and cloud environments.

💡 Responsibilities

Support the BAU operations, including of the Core Insurance Platform, ensuring high availability, performance, and reliability.
Conduct routine system checks, troubleshoot issues, and perform preventative maintenance.
Respond to incidents in a timely manner, ensuring minimal disruption to operations.
Collaborate with business units to understand and align IT services with organizational goals
Communicate effectively with senior management, providing updates on operational performance, risks, and opportunities.
Work with the Development and Product teams to ensure smooth deployment of new features and updates.
Identify opportunities for process automation and efficiency improvements.
Escalate complex problems to senior IT staff or vendors as needed.
Ensure all IT systems, networks, and infrastructure are secure, up-to-date, and compliant with industry standards.
Oversee system upgrades, patches, and maintenance activities.
Work closely with the IT Security team to enforce data protection and cybersecurity measures
Take ownership of incidents, ensuring swift resolution and root cause analysis.
Establish and improve incident and problem management processes to minimize business impact.
Act as a point of escalation for critical issues and provide executive-level updates as needed.

SQL Cisco Cloud Computing Microsoft Active Directory CI/CD RESTful APIs Linux DevOps Networking Troubleshooting Scripting

Posted about 17 hours ago

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🔥 Maintainer Instructor - Remote (Secret Clearance Required)

Posted 1 day ago

📍 United States

🏢 Company: First Division Consulting👥 51-100 Consulting Business Development

🔧 Requirements

Completion of a Formal School Instructor Course or equivalent technical instructor program.
Familiarity with MACCS systems and Marine Corps/Navy maintenance practices.
Two or more years of experience maintaining Link 16, JREAP, and tactical network systems.
Experience with Cisco networking hardware and virtualized server environments.
Strong understanding of electromagnetic spectrum principles.
An Active Secret clearance is Required.
Must be a US citizen.

💡 Responsibilities

Provide instructor-led training on configuration, diagnostics, and repair of AC2 systems.
Assist in curriculum development and update job task data and test packages.
Support training execution using instructional media, job aids, and performance evaluations.
Execute preventive and corrective maintenance demonstrations during virtual and onsite sessions.

Cisco C (Programming language)Linux Networking Troubleshooting Scripting

Posted 1 day ago

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🔥 Field Service Engineer - Louisville, KY

Posted 1 day ago

📍 United States

🧭 Full-Time

💸 26.0 - 28.0 USD per hour

🏢 Company: VideojetJobs

🔧 Requirements

Up to two years of technical experience and/or customer facing roles
Willingness to travel 100% of the time to customer facilities.
Associate's/Technical degree preferred, or a combination of education and experience.
Experience repairing, troubleshooting, and diagnosing different kinds of equipment.
Electrical and mechanical experience is preferred.
Valid driver's license and clean driving record required.

💡 Responsibilities

Provide ongoing care and support for our customer's equipment
Install our products and solutions at customer locations
Diagnose and resolve challenges and problems
Become a trusted advisor and partner for our customers, to develop excellent relationships.
Extend our Videojet footprint in the market by promoting our service agreements and newer technology.

Cisco Java Communication Skills Customer service RESTful APIs Troubleshooting Technical support Customer support

Posted 1 day ago

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🔥 Systems Engineer II - Careers - Myworkdayjobs.com

Posted 1 day ago

📍 Texas, Mississippi, Tennessee, Louisiana, Oklahoma, Alabama, Arkansas

💸 72700.0 - 145400.0 USD per year

🔍 Wireless Communications

🏢 Company: careers

🔧 Requirements

Bachelor's Degree in Engineering, Computer Science, Information Systems, IT or Networking
3+ years of Engineering or Wireless Communications experience
Experience/knowledge in radio communication systems, radio propagation, RF, wireless or broadband/LTE highly desirable
Experience, good understanding, and working knowledge of IP networking, network design methodologies & troubleshooting (Ethernet, TCP/IP, L2/L3, MPLS) highly desirable

💡 Responsibilities

Lead customer presentations
System staging
Complete system documentation
Live system upgrades
Ensuring the integrity of the architecture/design

Cisco Communication Skills Customer service Troubleshooting

Posted 1 day ago

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🔥 CIC Support Application Specialist

Posted 2 days ago

📍 United States of America

💸 98400.0 - 145000.0 USD per year

🏢 Company: vernova_externalsite

🔧 Requirements

Minimum of 3 years of proven experience in network engineering and technical support, with a focus on 5G, Fiberoptic, Ethernet, IP, and LTE technologies.
Strong knowledge of network protocols, routing, and switching.
Hands-on experience with network monitoring and diagnostic tools.
Excellent problem-solving skills and the ability to work under pressure.
Strong communication skills, both written and verbal, with the ability to explain complex technical concepts to non-technical stakeholders.
Relevant certifications (e.g., CCNA, CCNP, CWNA, JNCIP).
Ability to work independently and as part of a team.
Demonstrated commitment to continuous learning and professional development.
Experience with network security best practices and protocols.

💡 Responsibilities

Provide technical support and troubleshooting for wireless and wired network issues, ensuring high availability and performance of 5G, Fiberoptic, and LTE networking technology.
Aid with issues pertaining to monitoring and maintenance of network systems that ensure optimal performance and reliability.
Collaborate with cross-functional teams to design, implement, and optimize network solutions tailored to customer needs.
Develop and maintain comprehensive documentation of network configurations, processes, and procedures.
Assist in the deployment and integration of new network technologies and upgrades.
Conduct network performance analysis and implement improvements to enhance system efficiency.
Respond promptly to customer network outages and service disruptions, providing timely resolutions and updates to stakeholders.
Stay updated with industry trends and emerging technologies to recommend and implement innovative solutions.
Educate customers on wireless diagnostics and networking technologies to implement best practices.

Cisco Networking Troubleshooting Technical support

Posted 2 days ago

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🔥 Lead Maintainer Instructor - Remote (Secret Clearance Required)

Posted 2 days ago

📍 United States

🔍 Military Training

🏢 Company: First Division Consulting👥 51-100 Consulting Business Development

🔧 Requirements

Formerly certified Master Instructor in Marine Corps tactical data systems.
Experience leading curriculum design in a formal military schoolhouse.
Extensive knowledge of tactical data links (Link 16, JREAP A/B/C), Cisco routers/switches, RF propagation.
Four years’ experience managing tactical communications hardware/software in a DOD environment.
Familiarity with virtualized environments, network administration, and COMSEC practices.
An Active Secret clearance is Required.
Must be a US citizen.

💡 Responsibilities

Lead development and delivery of hands-on maintainer training and Master Lesson Files (MLF).
Provide instruction on system administration, field, fleet, and sustainment-level maintenance.
Oversee execution of hardware/software diagnostics, system isolation, and LRU replacement.
Configure, maintain, and troubleshoot MACCS networks, tactical radios, routers, and TDFs.
Develop job aids, training test packages, and lesson plans in accordance with NAVMC 1553.1 and MCO 1553.2B.
Mentor junior instructors and serve as primary government interface for training execution.

Python Cisco CI/CD Linux Troubleshooting Scripting

Posted 2 days ago

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🔥 Technical Support Engineer (Norwegian speaking, based in Norway)

Posted 3 days ago

📍 Norway

🔍 Software Development

🔧 Requirements

Strong experience working in Unix/Linux environments.
Knowledge of IP configuration, VPNs, routing, databases (Oracle/PostgreSQL), and general security protocols.
Fluent Norwegian language skills (both verbal and written) – essential.
Experience or understanding of telecom networks (2G–5G) – a strong plus.
Familiarity with Cisco routers/switches, AWS/cloud services, and basic scripting is preferred.

💡 Responsibilities

Providing high-level technical support to primarily Norwegian customers.
Managing and resolving incidents and support tickets according to defined SLAs.
Proactively monitoring system performance and identifying issues before they escalate.
Coordinating software upgrades, installations, and platform configurations in a Linux environment.
Delivering training sessions to clients as needed.
Collaborating with Engineering and Product teams to improve platform resilience.
Reporting on progress to management and supporting the delivery of ongoing improvement initiatives.

AWS PostgreSQL SQL Cisco Oracle Problem Solving Customer service Linux Troubleshooting Technical support Scripting

Posted 3 days ago

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🔥 Principal Solution Architect - Hybrid Infrastructure

Posted 3 days ago

📍 United States

💸 85000.0 - 144000.0 USD per year

🔧 Requirements

Experience designing and architecting Datacenter and Hybrid solutions tailored to CDW’s client needs.
Familiarity with major vendors (Dell, HPE, Lenovo, NetApp) and platforms (VMware, Microsoft Server, Hyper-V/Azure Local, Nutanix, Veeam), as well as exposure to public cloud (Azure or AWS), is essential
Motivated, self-starting, and able to independently perform high quality work with minimal guidance.
Understand industry-specific challenges, regulations, and best practices.
Tailored recommendations and position the company's solutions effectively within the industry landscape.

💡 Responsibilities

Develop appropriate assessment and service solutions for CDW customers, including architecture, optimizations, technology health checks, deployment services, and advisory services.
Collaborate with customers, delivery teams, and internal sales to offer consultative guidance, plan sales strategy, and author statements of work (SOWs).
Analyze technical and competitive considerations, defining actions to meet customer expectations in the sales cycle by uncovering customer long-term goals and requirements and crafting solutions that build towards the desired end goals.
Maintain strategic relationships with Customers, Internal Sales & Delivery management, acting as a trusted advisor to drive business growth.
Grow influence in your assigned territory by high levels of engagement with vendors/partners/customers/Sales as a strategic advisor and being seen by teammates as an expert in the field.
Act as a subject matter expert in multiple families of products and solutions, providing regular contributions to CDW marketing approved online activities, such as LinkedIn, blog posts, online magazine, etc.
Drive outreach initiatives, technical enablement projects, coaching, and mentoring for other SAs, Solution Executives, and Field Sellers.
Mentoring and coaching of solution architects around best practices to engage with coworkers and customers.

AWS SQL Bash Cisco Citrix Cloud Computing Microsoft Azure Salesforce Data Structures RESTful APIs Linux DevOps Networking Scripting

Posted 3 days ago

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🔥 Telecommunications Network Engineer - Sr (Netops)

Posted 6 days ago

📍 United States

💸 90000.0 - 110000.0 USD per year

🏢 Company: AGE solutions

🔧 Requirements

US Citizenship is required.
Must have and maintain a current DoD Secret or Top Secret Clearance.
Must have a compliant 8570 IAT-II Certification (one of the following): CCNA Security, CySA+, GICSP, GSEC, Security+CE, SSCP, CASP+CE, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH.
Computing Environment Certification (must have one of the following): Cisco Certified Network Professional (CCNP), Cisco Certified Wireless Professional (CCWP), or other relevant Telecommunication Engineer Senior Cisco certifications.

💡 Responsibilities

Provide support for complex applications involving all phases of telecommunications network design, implementation, and analysis.
Identify high level design requirements, develop and perform testing on features, applications, operating systems, redundancy, maintainability, and disaster recovery for the LAN.
Develop and design Concept of Operations (CONOPS), disaster recovery, and contingency operations solutions and plans.
Manage the evaluation and cost estimation of voice and data LAN services from telecommunications carriers
Perform network monitoring and fault detection.
Develop, implement, and monitor Fail-over solutions.
Maintain network documentation to include network maps, node connections, installation diagrams, patch panel references and Cisco Prime Wireless Access Point locations.
Design access and backbone networks using carrier services.
Design, implement, and sustain network solutions to include, but not limited to streaming video, VLAN, wireless LAN, 802.1x, DNS/DHCP appliances, etc.
Provide support for the analysis and design of wireless voice and/or data.
Provides technical and administrative direction for junior network engineers for network design, implementation, and operations tasks
Peer review of work products for correctness, adherence to the design concept and to user standards.
Makes recommendations, if needed, for approval of major network installations.
Provides inputs to status reports, deliverables and presentations on ongoing projects, and daily workload.
Review and provide recommendation for approval of network installations.

Cisco Cloud Computing Cybersecurity LDAP CI/CD Linux Scripting

Posted 6 days ago

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