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534 jobs found.

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🔥 Instructional Designer

Posted 18 minutes ago

📍 United States

🔍 SaaS

🏢 Company: Swoogo👥 51-100💰 about 1 year agoEvents Enterprise Software Mobile Software

🔧 Requirements

3-5 years of experience in Instructional Design in SaaS.
Experience with e-Learning software and video editing programs.
Experience administering a Learning Management System.
Balance on-demand learning and live facilitation.
Model customer focus (internal or external) as a guiding principle for a training team.
Conduct discovery sessions with SMEs and other stakeholders to determine deeper learner needs.
Demonstrate excellent written and verbal skills, knowledge of practices relevant to technical writing, and an ability to quickly understand style guides, tools, and processes.
Assess learning data and correlate its impact on business objectives.
Stay on top of new trends and learnings in the customer education space.
Built ongoing education programs with an in-app platform like Appcues.

💡 Responsibilities

Establish and grow a solid understanding of the Swoogo platform to describe all key features of the product and cover the primary use cases for our customers.
Build engaging, entertaining and comprehensive on-demand learning programs.
Build and facilitate virtual or in person training as needed.
Collaborate with the Director of Product Enablement, Product Marketing, Product, Engineering, and Customer Experience teams to create engaging course content, training materials, and assessment criteria.
Use the LMS, in-app tools, and other software to develop strategies in educating customers throughout their journey from onboarding to renewal.
Design for a broader learning ecosystem, curating content and cross-linking to other resources, and proactively improving the discoverability and value of education content.
Produce scalable materials that are replicable and maintainable over time.
Tailor and adapt pre-existing training to customers based on their unique needs.
Own post-training metrics and incorporate feedback into future training iterations.
Gather and process inputs across stakeholders and seek to incorporate them into plans.
Maintaining cross-functional stakeholder communication and facilitating regular collaboration.
Identify project or initiative scope, set timeline and costs, and secure necessary cross-functional team support.
Set and achieve milestones for completing projects, leveraging a basic understanding of project management principles.
Proactively identify execution risks and identify paths to resolution with some help from their leaders.
Seek to respond resourcefully and flexibly to unexpected changes.
Often propose ideas for improvements across processes and systems within your area of responsibility that support the strategy and objectives.
Maintain regular cadence for progress updates, team collaboration, and program communication.

Project Management Content creation Written communication Verbal communication Training Stakeholder management SaaS

Posted 18 minutes ago

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🔥 Account Executive (EMEA)

Posted about 1 hour ago

📍 UK

🧭 Full-Time

🔍 SaaS

🏢 Company: Solink

🔧 Requirements

3-5 years in an Account Executive role, ideally in Enterprise SaaS.
Ability to travel into UK + North Europe on occasion.
Experience and confidence in communicating complex ideas clearly.
Proficient in CRM software and sales tools (e.g., Salesforce, HubSpot).

💡 Responsibilities

Define target accounts for the territory and execute comprehensive account plans.
Proactively identify and develop relationships with key stakeholders within target accounts, including champions, decision-makers, and influencers.
Define and execute on account plans with a strong focus on consultative solution selling.
Conduct customer discovery sessions, perform product demos, and manage pilot projects to demonstrate product value.
Deliver maximum revenue potential through managing complete and complex sales-cycles; forecasting sales activity and revenue achievement.
Work closely and collaboratively with Sales Engineering, Marketing and Product teams to align on customer needs and product capabilities.

SQL Salesforce Communication Skills Microsoft Excel RESTful APIs Presentation skills Written communication Excellent communication skills Relationship building Problem-solving skills Account Management Teamwork Negotiation skills Verbal communication Client relationship management Sales experience Market Research Lead Generation Strategic thinking CRM Data analytics Customer Success SaaS

Posted about 1 hour ago

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🔥 Collection Specialist

Posted about 1 hour ago

📍 Philippines

🧭 Part-Time

🔍 Finance

🏢 Company: Treantly

🔧 Requirements

Proven experience in collections, accounts receivable, or a similar role.
Strong verbal communication skills with the ability to handle difficult conversations confidently.
Excellent problem-solving and negotiation skills.
Ability to identify decision-makers and navigate payment discussions effectively.
Proficiency in using accounting or collections software to track payments and update records.
High attention to detail and strong organizational skills.
Ability to work independently and meet collection targets.

💡 Responsibilities

Call clients to collect overdue payments in a professional and respectful manner.
Maintain a confident and persuasive approach when engaging with clients regarding payments.
Identify and communicate with the appropriate contact person for payment inquiries.
Accurately track and input transactions into the client’s software system.
Follow up on payment commitments and ensure timely resolution of outstanding balances.
Maintain detailed records of customer interactions, payment agreements, and collection efforts.
Collaborate with internal teams to resolve disputes and provide necessary account details.
Adhere to company policies and compliance guidelines in all collection activities.

Microsoft Excel Problem Solving Customer service Negotiation Accounting Verbal communication Data entry CRM Financial analysis

Posted about 1 hour ago

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🔥 Outbound Call Specialist

Posted about 2 hours ago

📍 United States

🧭 Full-Time

💸 52000.0 USD per year

🔍 Marketing

🏢 Company: PragerU👥 101-250 Education Video Content Non Profit

🔧 Requirements

Strong Communication Skills: Ability to articulate ideas clearly and persuasively, with a focus on effectively conveying the value proposition of donation upgrades.
Sales or Fundraising Experience: Prior experience in sales, fundraising, or a related field, demonstrating a track record of achieving targets and driving results.
Customer Relationship Management: Skill in building rapport and fostering positive relationships with donors, coupled with a customer-centric approach to donor interactions.
Resilience and Persistence: Capacity to handle rejection and overcome objections, with a resilient attitude and a determined approach to achieving goals.
Organizational Skills: Ability to manage time effectively, prioritize tasks, and maintain accurate records of donor interactions and follow-up actions.
Goal-Oriented Mindset: Motivation to meet and exceed call volume targets, donation upgrade goals, and performance metrics, with a focus on driving fundraising success.
Passion for Mission: Genuine enthusiasm for PragerU's mission and values, coupled with a commitment to advancing conservative principles through digital education and outreach.
Integrity and Professionalism: Commitment to upholding ethical standards, maintaining donor confidentiality, and representing PragerU with professionalism and integrity in all interactions.

💡 Responsibilities

Initiate Outbound Calls: Proactively reach out to donors via phone calls to discuss their current contributions and explore opportunities for donation upgrades.
Identify Upgrade Opportunities: Engage donors in conversations to understand their interests and motivations, and identify potential opportunities for increasing their level of support.
Effectively Communicate Value Proposition: Articulate the impact of donations, emphasizing the value proposition and benefits to the donor and the organization.
Handle Objections: Address any concerns or objections raised by donors regarding upgrading their contributions, and provide appropriate responses to alleviate hesitations.
Provide Excellent Customer Service: Deliver exceptional customer service to donors, ensuring a positive and personalized experience throughout the interaction.
Maintain Donor Records: Accurately record donor interactions, including notes on conversations, donation preferences, and any commitments made for future follow-up.
Meet Call Volume Targets: Successfully handle a high volume of outbound calls while maintaining quality standards and achieving donation upgrade goals.
Collaborate with Online Fundraising Team: Coordinate with the online fundraising team to align efforts and strategies for maximizing donation upgrades and overall fundraising success.

Communication Skills Customer service Verbal communication Sales experience CRM

Posted about 2 hours ago

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🔥 Customer Service - Remote

Posted about 4 hours ago

📍 United States

🔍 Customer Service

🏢 Company: Bright Path Co.

🔧 Requirements

High school diploma or equivalent.
Proven experience in customer service or a customer-facing role (1-2 years preferred).
Excellent communication skills, both verbal and written.
Strong problem-solving abilities with a customer-first mindset.
Ability to multi-task, manage time effectively, and meet deadlines in a fast-paced environment.
Empathy, patience, and a positive attitude when dealing with customers.
Familiarity with CRM systems, help desk software, or Microsoft Office Suite (plus)
Ability to work independently or as part of a team.
Strong attention to detail and organizational skills.

💡 Responsibilities

Respond to customer inquiries via phone, email, and zoom in a timely and professional manner.
Address customer concerns, issues, and complaints with empathy and a solutions-oriented approach.
Provide product/service information, helping customers navigate the company's offerings.
Process applications accurately and efficiently.
Maintain detailed records of customer interactions, transactions, comments, and complaints.
Collaborate with team members and other departments to resolve complex customer issues.
Stay up to date on product knowledge, company policies, and industry best practices.
Consistently meet or exceed individual and team performance goals, including response time, satisfaction scores, and resolution times.

Customer service Attention to detail Organizational skills Time Management Written communication Microsoft Office Suite Excellent communication skills Problem-solving skills Verbal communication Sales experience CRM

Posted about 4 hours ago

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🔥 Global Delegate Sales Associate

Posted about 4 hours ago

📍 United Kingdom

🧭 Full-Time

💸 25000.0 - 26000.0 GBP per year

🔍 Sales

🏢 Company: Product Marketing Alliance

🔧 Requirements

12 months + experience in B2B sales environment is desirable
Demonstrable track record of not just meeting them - but exceeding them
Proven ability to drive the sales process from plan to close
Confidence to experiment with different tactics, shake up strategy, adapt to new trends, incorporate new products, and changes, or bounce back from subpar results
Confidence to collaborate with product stakeholders
Team player - success doesn’t happen in a vacuum, we need everyone in the org to be rallied around the same goals and help each other out to achieve them
Aptitude for technology (previous experience using salesforce & outreach is a bonus)

💡 Responsibilities

Engaging who matter: Speak with VPs and Directors of leading organisations to drive pass sales for our global events, boasting clients like PayPal, Meta, and Spotify.
Market Mastery: Develop an expert understanding of our products, industry, and market landscape to optimise deal size and effectiveness.
Pipeline Development: Initiate and nurture a robust sales pipeline from scratch across our event portfolios, taking ownership from lead qualification to deal closure.
Account Ownership: Take charge of your pipeline, from lead qualification to deal closure, exceeding established targets and revenue goals within new and existing accounts.
Commercial Opportunity Identification: Identify and pursue new commercial prospects, including large team deals.
Establish yourself as a core member of The Alliance revenue engine.

Salesforce Communication Skills Problem Solving RESTful APIs Negotiation Presentation skills Written communication Account Management Verbal communication Client relationship management Sales experience Market Research Lead Generation CRM

Posted about 4 hours ago

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🔥 Head of Engagement, EMEA

Posted about 16 hours ago

📍 Belgium, United Kingdom, Denmark, Germany, Switzerland

🔍 Life Sciences software and data

🏢 Company: TetraScience👥 101-250💰 $80,000,000 Series B almost 4 years agoPharmaceutical Biotechnology Data Management Internet of Things Life Science Data Integration Software

🔧 Requirements

10+ years in delivery leadership roles within the Life Sciences software and data market
5+ years in management consulting
Worked in startup environments
Led teams to successfully deploy solutions in the top 100 bio/pharma cohort (not biotech alone)
Delivered complex enterprise deals - $ millions to tens of millions in ARR per deal
Expanded customer land deals on a regular basis - $ hundreds of thousands to millions in ACV
Created the highest performing teams in your orgs
Evidenced strong leadership skills while navigating difficult periods with your team
Coached and mentored Engagement, Project, Program and/or Customer Success Managers who went on to do their best work due to your assistance
Operated effectively in a fast-paced, team environment

💡 Responsibilities

Develop and execute a comprehensive delivery motion to drive faster time-to-value with high customer satisfaction and meet annual renewal targets.
Collaborate with Sales leadership and Account Executives to pursue new business opportunities within existing accounts.
Work closely with product teams to bring customer enhancement requests to fruition and deliver more value.
Stay up-to-date on industry trends and emerging technologies, positioning TetraScience as a thought leader in the market.
Leverage and coordinate cross-functional teams, when necessary (Legal, Engineering, Marketing, Product), to efficiently coordinate complex implementations and product deployments.
Aligning to the renewal strategy, you will collaborate with Sales leadership and Account Executives to define and implement account-specific plans to achieve sales objectives.
Maintain ongoing relationships with existing customers, ensuring high levels of customer satisfaction and retention while expanding your network within the accounts.
Manage renewal forecasting and reporting and regularly update senior leadership on progress toward targets.
Build and manage a high-performance delivery team, setting clear targets and objectives to ensure individual and team success.
Lead by example and coach your team to develop in their careers and inspire your team to do the best work of their life.
Employ analytical and EQ skills to generate insights from customers’ data strategies and actions, respectively.

Leadership Project Management Business Development Data Analysis People Management Software Architecture Project Coordination Cross-functional Team Leadership Financial Management Strategic Management Communication Skills Analytical Skills Problem Solving Customer service Microsoft Office Agile methodologies RESTful APIs Mentoring Negotiation Presentation skills Written communication Coaching Interpersonal skills Relationship building Account Management Teamwork Verbal communication Reporting Active listening Client relationship management Sales experience Market Research Risk Management Team management Strategic thinking Data modeling Data management Customer support Change Management Customer Success English communication SaaS Budget management

Posted about 16 hours ago

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🔥 Customer Service Adviser, Business Banking

Posted about 17 hours ago

📍 UK

🧭 Full-Time

💸 24750.0 - 27000.0 GBP per year

🔍 Business Banking

🏢 Company: Referrals Only

🔧 Requirements

Passionate about building great rapport and providing a fantastic experience that really make a difference to our customers
Great communicator and are someone that enjoys speaking with people over the phone and get a kick out of helping them with an issue and enabling them to get on with the rest of their day after speaking with you
Confident and capable of supporting across a broad range of queries, with the ability to verbally explain, simplify and guide our customers to positive resolutions.
Able to multitask and switch focus in a fast paced environment.
Motivated by working towards performance targets
Comfortable navigating systems and technology
High standard of written and verbal English.
UK resident over the age of 18, currently living in the UK with the right to work in the UK

💡 Responsibilities

Spotting patterns and identifying potentially vulnerable customers as well as financial crime and referring customers to specialised areas where needed.
Listen to customers’ concerns with positivity, empathy and patience.
Fix whatever the problem is and stop it from happening again.

Communication Skills Customer service Attention to detail Written communication Multitasking Problem-solving skills Empathy Verbal communication Active listening Computer skills

Posted about 17 hours ago

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🔥 Complaint Investigator

Posted about 20 hours ago

📍 United States

🧭 Full-Time

💸 67760.0 - 127050.0 USD per year

🔍 Medical Device/IVD

🔧 Requirements

Bachelor's degree in Biological Sciences or related field
3 years of related experience in medical device post-market product surveillance and complaint handling.
Strong analytical and problem-solving skills, with excellent written and verbal communication abilities.
Proficient in data analysis and workflow troubleshooting, including instrumentation, arrays, and biological materials.
Proven ability to manage and prioritize workload, meet deadlines, and work effectively in a dynamic environment.
Exceptional organizational skills and attention to detail.
Experience with SAP is preferred.
Proficiency in Microsoft Office Products (Word, Excel, PowerPoint) or equivalent software applications is preferred.
Familiarity with ISO 13485, 21 CFR 820, 21 CFR 803, and QSR quality management system requirements and IVD products.

💡 Responsibilities

Review service records to identify product issues related to medical device/IVD quality complaints.
Document comprehensive and accurate findings for each complaint investigation, including reportability assessment, root cause, conclusions, and corrective actions in compliance with regulatory requirements.
Communicate and escalate investigation results and facilitate the decision-making process for failure investigations.
Collaborate with cross-functional teams, including R&D, Quality, Manufacturing, Support and Service, Logistics, Regulatory Affairs, and Medical Affairs, to address product safety and quality issues.
Support quality system investigations, including nonconformances, corrective actions, and preventive actions.
Update and maintain complaint investigation procedures to ensure alignment with current standards and best practices.
Conduct and facilitate product and process training sessions to enhance team competency.
Participate in the analysis, tracking, and trending of complaints data for Global Quality and Regulatory Affairs meetings on a weekly and monthly basis and drive quality improvements.
Provide support for global and local audits and inspections, ensuring compliance with regulatory standards and organizational requirements.

Data Analysis SAP Project Coordination Cross-functional Team Leadership Communication Skills Analytical Skills Collaboration Microsoft Office Attention to detail Organizational skills Written communication Compliance Problem-solving skills Teamwork Verbal communication Troubleshooting Quality Assurance Risk Management

Posted about 20 hours ago

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🔥 Enrollment Director, Inbound Sales

Posted about 20 hours ago

📍 United States

🔍 Education

🔧 Requirements

Highly motivated individuals excited to sell programs that meet families’ needs while exceeding their expectations.

💡 Responsibilities

Work as an inside sales consultant, helping families determine which program and tutor is right for them, all while relaying the value of our services.

Communication Skills Customer service Presentation skills Time Management Written communication Excellent communication skills Account Management Negotiation skills Empathy Verbal communication Active listening Relationship management Sales experience Lead Generation CRM Customer support

Posted about 20 hours ago

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