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Collection Specialist

Posted about 5 hours agoViewed

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📍 Location: Philippines, Central Standard Time

🔍 Industry: Finance

🏢 Company: Treantly

🪄 Skills: Microsoft ExcelProblem SolvingCustomer serviceNegotiationAccountingVerbal communicationData entryCRMFinancial analysis

Requirements:
  • Proven experience in collections, accounts receivable, or a similar role.
  • Strong verbal communication skills with the ability to handle difficult conversations confidently.
  • Excellent problem-solving and negotiation skills.
  • Ability to identify decision-makers and navigate payment discussions effectively.
  • Proficiency in using accounting or collections software to track payments and update records.
  • High attention to detail and strong organizational skills.
  • Ability to work independently and meet collection targets.
Responsibilities:
  • Call clients to collect overdue payments in a professional and respectful manner.
  • Maintain a confident and persuasive approach when engaging with clients regarding payments.
  • Identify and communicate with the appropriate contact person for payment inquiries.
  • Accurately track and input transactions into the client’s software system.
  • Follow up on payment commitments and ensure timely resolution of outstanding balances.
  • Maintain detailed records of customer interactions, payment agreements, and collection efforts.
  • Collaborate with internal teams to resolve disputes and provide necessary account details.
  • Adhere to company policies and compliance guidelines in all collection activities.
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Posted about 2 months ago
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