TetraScience

TetraScience offers the world's first R&D Data Cloud, aiming to revolutionize life sciences research and development. Their Tetra Data Platform enables scientists in pharma and biotech to access centralized and actionable data, facilitating digital lab transformation. With a focus on innovative software solutions, TetraScience is set to become a leading player in the life sciences industry.

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🔥 Solution Architect

Posted 2024-10-17

📍 United States

🔍 Life Sciences

Technical Presales experience as a Solution Architect with a software engineering, cloud, web API, or Data Engineering background.
The ideal candidate will have implemented, leveraging AWS.
Professional experience in Life Sciences R&D/IT or Informatics.
Previous experience as a practicing bench or data scientist highly valued.
Deep understanding of Life Sciences lab information systems such as ELN, CDS, MS, NGS software, LIMS, Registration, LES, analytics, visualization suites.
Deep understanding of drug discovery, development, and manufacturing processes.
Excellent technical, business, written, and verbal communication skills.
Adept at handling multiple projects and competing resource allocation.
Intellectually curious: Unwavering drive to learn and know more every day.
Ability to deal with ambiguity and thrive in a constantly changing and evolving work environment.
Experience integrating with systems such as Benchling, IDBS, LabVantage, Veeva LIMS, LabWare, LabX.

You will work closely with our scientific end-users to design, architect, and deliver highly impactful solutions to pharmaceutical and biotech customers.
As a Solution Architect, you will work to understand scientists' and R&D IT analysts' needs, analyze their data environment, assist in the design and implementation of our solutions, and aid in integration with clients' data systems.
You will be responsible for the creation of POCs', building demos, client training, technical support, and business development in this role.
This is a customer-facing, customer-centric role and requires deep understanding of data management and flow in one (or more) scientific domains including process development, analytical chemistry, CMC, MAbs discovery, lab automation, protein production, in vitro screening, or assay development.
Work with lab scientists and lab managers (or R&D IT with lab data responsibilities) to translate and define Scientific use cases, creating a data workflow to develop a solution using the Tetra Data Platform.
Work with the Product and Engineering teams to create product plans - both one-off and platform-based.
Work with Customer Success and Professional Services to help the customer implement by managing change management, while collecting feedback for potential improvements.
Synthesizing customer feedback into a vision for current and future customers, transforming the R&D Data journey.

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Posted 2024-10-17

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🔥 Front End Team Lead

Posted 2024-10-15

📍 United States

🔍 Scientific Data and AI Cloud

10+ years experience working in companies delivering products for B2B or B2C customers.
5+ years of managing an engineering team, responsible for a feature and infrastructure roadmap.
Proven ability to lead and mentor a team of engineers.
Extensive knowledge of UI performance optimization techniques.
Deep expertise in front-end technologies such as React, HTML, CSS, JavaScript, and TypeScript.
Strong focus on UI testing with automation tools like Selenium, Storybook, Playwright.
Excellent communication and interpersonal skills.
Experience with Amazon Web Services (AWS) or other cloud providers.
Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

Lead and mentor a team of engineers, fostering a collaborative and high-performing culture.
Manage a feature and infrastructure roadmap to deliver quality products.
Oversee UI performance optimization and implement security practices relevant to front-end architecture.
Partner effectively with the product team and customers to ensure simple, user-friendly interfaces.
Ensure compatibility across various browsers and devices.

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Posted 2024-10-15

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🔥 Sr Technical Program Manager

Posted 2024-10-15

📍 United States

🧭 Full-Time

🔍 Scientific Data and AI Cloud

Minimum of 10 years in technical program management or a related field, with a proven track record of managing complex projects and releases in a regulated environment.
Technical background with a solid understanding of software and cloud technologies.
Expert level experience in project management methodologies, tools, and best practices.
Extensive experience with technical development processes and software release management.
Demonstrated ability to lead and manage cross-functional teams, including remote or geographically dispersed teams.
Proven experience in driving alignment and collaboration across multiple teams.
Experience working in highly regulated industries, such as pharmaceuticals or healthcare, with a strong understanding of compliance and quality standards.
Bachelor’s degree in a relevant field (e.g., Computer Science, Engineering, or related technical discipline).
Advanced degrees or certifications in project management (e.g., PMP, Agile) are a plus.

As a Senior Technical Program Manager at TetraScience, you will play a critical role in driving the successful delivery of our products and services.
You will leverage your technical expertise and program management skills to lead cross-functional teams in the planning and execution of complex projects.
You will collaborate closely with stakeholders, including engineering, product management, go-to-market, and customer success to drive projects to completion.
Oversee and coordinate multiple projects in various development states, ensuring timely completion of each phase.
Manage 3-5 loosely connected teams to achieve project milestones and goals.
Maintain project plans, including timelines, milestones, and resource allocation.
Align and manage a unified release process across all projects and teams, ensuring preparedness for release activities.
Work closely with product management and go-to-market teams to understand project requirements, incorporate feedback, and ensure successful product launches.
Identify potential risks and develop mitigation strategies, monitoring project progress and improving escalation processes.
Continuously evaluate and improve project management processes to enhance efficiency and effectiveness.

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Posted 2024-10-15

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🔥 Sr. Technical Program Manager

Posted 2024-10-15

📍 United States

🧭 Full-Time

🔍 Scientific Data and AI

5+ years of Program Management experience in a Professional Services setting, implementing complex technical solutions.
5+ years of Public Cloud (AWS, GCP, or Azure) or Enterprise software experience.
Demonstrated capability to effectively engage in C-level relationships, in a client facing role.
Measurable past performance of efficiently managing the delivery and support of multiple simultaneous projects by leveraging project management tools.
Demonstrated collaborative communication and influencing skills.
Deep experience in Life Sciences and Pharma workflows, especially surrounding drug design and development, biologics, automation, or new modalities is ideal.
Bachelor’s degree in Computer Science, Chemistry, Business, or related field; or equivalent work experience.
Strong on PM implementation exposure to a cloud environment, specifically AWS is a compelling advantage.
Proven project/program leadership experience in an agile, customer-facing deployment environment.
Highly effective verbal and written communication skills; ability to explain technical information in non-technical language to drive progress.
Ability to distill and present complex information to a wide range of stakeholders.
Knowledge or understanding of GxP compliance-related activities such as Good Laboratory Practices (GLP) is ideal.

The Senior Program Manager will report to the Professional Services team.
Responsible for the management of implementations and services of the Tetra Data Platform for new clients.
Oversight throughout each project to ensure TetraScience meets or exceeds client expectations in a continuous improvement environment.
Responsibilities will include client/internal project kick-off meetings, client update meetings, resource planning, timeline and deliverables management, oversight to financial aspects of services, and project closure.
Will work closely with internal and external stakeholders to ensure deliverables are managed to the clients’ expectations.
Manage clients on scope and change requests, project governance, and identify and mitigate risk.

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Posted 2024-10-15

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🔥 Senior Technical Product Marketing Manager, Developer and Data Science

Posted 2024-10-15

📍 Boston, Massachusetts, United States, California, United States, Colorado, United States, North Carolina, United States, Georgia, United States

🔍 Scientific Data and AI Cloud

Deeply technical with professional experience in data product and modern data stack.
Strong capability for synthesizing information to coherent framework and decision making.
5+ years of data/cloud product marketing experience (or related experience in product management, solutions architect) in a software/technology environment.
Experience working with an enterprise customer base and sales force.
Excellent written and verbal communication skills. Excellent B2B storyteller and presenter.
Strong project management skills, with acute attention to detail with proactive communication.
Experience with scientific research, scientific data, lab workflow is a plus.

As Manager of Product Marketing at TetraScience, you will play a key role creating product messaging, pricing/packaging, sales tools and customer-facing content to communicate the value of TetraScience's category-defining Tetra Scientific Data and AI Cloud.
You will be responsible for developing targeted messaging for key technical personas, including IT, Data Engineers, and Data Scientists.
You will maintain detailed knowledge of the TetraScience Data Platform and full-stack, and ensure we effectively articulate the capabilities, differentiation, and business value of TetraScience solutions through all channels to drive new business and existing customer expansion.
This position will work cross-functionally to help bring together Sales, Marketing, Product Management, Engineering, and Partners.

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Posted 2024-10-15

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🔥 Customer Success Manager - Cloud Data

Posted 2024-10-05

📍 United States

🔍 Scientific Data and AI

Experience in a cloud data customer success team is required.
Absolute customer-centric mindset and meticulous attention to details.
Excellent communicator to align with sales, marketing, and engineering stakeholders.
Minimal 7+ years of Customer Success, Professional Services, or Consulting experience in an Enterprise SaaS environment.
Required: An understanding of software development and cloud-based data infrastructure (AWS, GCP, Azure).
Ability to translate customer requests into Product requests.
Ability to interface and build trust with Senior Level Business, Scientific and IT leaders in top-tier BioPharma companies.
Desire to deliver an elite customer experience.
Self-motivated, independent, adaptable, and thriving in a fast-paced startup environment.
Ability to travel on occasion to customer sites for in-person meetings and workshops.

Deliver an elite customer experience by employing a customer-centric approach.
Own all aspects of customer relationships including retention, expansion and satisfaction.
Manage the renewal experience and identify new business case opportunities aligned to customers' objectives.
Conduct QBRs and speed to value presentations.
Proactively engage with customers to ensure continued adoption and satisfaction.
Manage customer onboarding throughout their entire journey with TetraScience.
Build close relationships with customers to understand their needs and maximize value.
Capture and analyze customer feedback to navigate issue resolutions promptly.
Collaborate with sales, delivery engineers, and Product teams to analyze customer feedback and guide success.
Advocate for customer feedback to influence the Tetra product roadmap.
Manage key success metrics such as NPS, CSAT, and Success Plan objectives.
Leverage data insights to manage progress, performance, and priorities.

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Posted 2024-10-05

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🔥 Senior Software Engineer - Customer Engineering

Posted 2024-10-03

📍 United States

🔍 Scientific Data and AI

7+ years of experience in customer engineering and SRE teams.
Experience resolving technical support issues and escalations efficiently.
Troubleshooting experience with API and various types of integration at scale in AWS.
Experience with CloudNative platforms, micro-services, and containerized deployments.
Experience with Databases, NoSQL, Queueing Service, and Elastic Search.
Proficiency in scripting or programming languages such as Python, PHP, JavaScript, React, Go, or Java.
Experience debugging software reliability issues in a distributed environment.
Excellent interpersonal and communication skills.
Curious, collaborative, self-driven, innovative, and willing to take initiative.
Bachelor's degree in engineering or a technical-related field.
Experience in science or Biopharma is a plus.

Work with the customers and address any product related issues.
Partner with the account teams to drive product adoption and improve customer satisfaction.
Drive customer issues to resolution, identify workarounds to unblock customers either individually or by partnering with product and the engineering teams.
Identify product and documentation improvements and partner with the product and engineering teams to deliver them.
Develop diagnostic tools, scripts, benchmarks, and run books to scale yourself individually, and help customer engineering diagnose, troubleshoot, and fix issues where appropriate and reduce MTTR.

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Posted 2024-10-03

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🔥 Senior DevOps Engineer

Posted 2024-09-20

📍 Boston, Massachusetts, California, North Carolina

🔍 Scientific Data and AI

Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
At least 5 years of professional experience as a DevOps Engineer or in a similar role.
Extensive experience with Amazon Web Services (AWS), including certifications.
Strong proficiency in infrastructure-as-code (IaC) tools, preferably CloudFormation.
Proficiency in at least one programming language, such as Python, Java, or Go.
Expertise in automating cloud-native technologies, deploying applications, and provisioning infrastructure.
Experience with cloud-native CI/CD workflows and tools like Jenkins, GitLab, or AWS CodeDeploy.
Familiarity with microservices architecture, containerization, and orchestration tools like Docker and Kubernetes.
Solid understanding of Linux basics, networking fundamentals, and security best practices.
Excellent communication skills, both verbal and written.

Collaborate with product and engineering teams to drive and enhance the entire lifecycle of products, from design to operation.
Deploy and troubleshoot products in clients' AWS environments, ensuring integration and optimal performance.
Develop IaC software layers, scripts, deployment frameworks, monitors, and self-healing tools to automate processes.
Assist software engineering in building monitoring and metrics systems for applications before production.
Manage internal AWS environments ensuring stability, security, and scalability.
Participate in meetings with potential clients to address integration questions.
Maintain up-to-date documentation on deployments, processes, and procedures.

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Posted 2024-09-20

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🔥 Scientific Data Architect / Senior Scientific Data Architect- EMEA Remote

Posted 2024-09-20

📍 Germany

🔍 Life Sciences / Biopharma / Bioinformatics

Over 5 years of experience leveraging Python for scripting, automation, data analysis, data engineering, or data science.
At least 3 years of experience in life sciences, either in Biopharma, bioinformatics, or vendor space.
Ability to understand technical products and communicate effectively with product management and engineering.
Excellent communication skills, attention to detail, and project delivery confidence.
Familiarity with cloud technologies (AWS, Azure, GCP) is a plus.

Translate scientific data workflows into a practical solution leveraging the Tetra Data Platform.
Own, scope, prototype, and implement solutions including data structure design and lab software integration.
Conduct interviews with customers to understand their scientific and business requirements.
Ensure solutions fulfill customer needs, communicate progress, and deliver demos to stakeholders.
Lead sprint-planning and facilitate project retrospectives while assisting in roadmap prioritization.

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Posted 2024-09-20

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TetraScience

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