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📍 U.S.-based

💸 97500.0 - 105000.0 USD per year

🔍 Early education

  • 3+ years of work experience in Sales or Account Management. Working with high-level accounts is a plus.
  • Self-starter and comfortable with independence, and ambiguity, as well as a dynamic startup environment that will evolve rapidly
  • Tendency to celebrate wins, not shy away from misses, and ability to learn from both
  • Excellent communication (written & verbal), organizational, time-management, and prioritization skills
  • Fast learner and ability to deal with ambiguity
  • Attention-to-detail and autonomous
  • Strong communicator and ability to manage stakeholders
  • A passion for improving the world through education
  • Serve as the point of contact for an assigned portfolio of Entreprise clients.
  • Drive Strategic Growth and Retention
  • Engage in strategic conversations with key decision-makers in client organizations to understand their needs, challenges, and future plans.
  • Develop and implement strategies focused on client retention and the expansion of brightwheel’s footprint within each     organization.
  • Work closely with clients to identify opportunities for increasing the number of sites in the Organization.
  • Collaborate with cross-functional teams to ensure client needs are met and to drive the adoption of additional features and services.
  • Monitor and analyze client usage data to identify trends, opportunities for growth, and areas for improvement.
  • Regularly review client accounts to ensure ongoing satisfaction and to proactively address potential issues that might impact renewal.
  • Manage site changes and contracts including additions, removals, and admin access levels according to the specific protocols of each client.
  • Assist in creating systems, processes, and content for Enterprise client success.

Communication SkillsAccount ManagementNegotiation skillsClient relationship managementCross-functional collaborationSales experienceStakeholder managementStrategic thinkingCustomer SuccessSaaS

Posted 39 minutes ago
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🔥 Client Account Manager
Posted about 1 hour ago

📍 United States

🧭 Full-Time

💸 55000.0 - 106000.0 USD per year

🏢 Company: TrustEngine👥 101-250💰 Private about 3 years agoCRMArtificial Intelligence (AI)Business IntelligenceIndustrial AutomationSaaSSoftware

  • Proven ability to build and maintain strong, long-term relationships with key client stakeholders.
  • Experience leading and developing onboarding.
  • Executing and contributing to playbooks.
  • Demonstrated experience in driving revenue growth through upselling, cross-selling, and renewals.
  • Ability to develop and execute strategic account plans to maximize customer lifetime value.
  • Strong commitment to ensuring customer satisfaction and achieving desired outcomes.
  • Proficiency in analyzing customer data and providing data-driven recommendations.
  • Ability to quickly learn and effectively communicate the value of TrustEngine solutions.
  • Excellent communication and collaboration skills to work effectively with internal teams.
  • Build and maintain strong relationships with key stakeholders and decision-makers, serving as a trusted advisor starting from onboarding to ensure customers achieve their desired outcomes using TrustEngine solutions.
  • Develop and execute strategic account plans to maximize revenue and customer lifetime value through upselling, cross-selling, and identifying new opportunities for expansion.
  • Conduct regular business reviews to assess customer health satisfaction and proactively uncover expansion opportunities.
  • Achieve assigned revenue targets by proactively identifying and pursuing upselling, cross-selling, and renewal opportunities.
  • Proactively monitor customer health, identify potential risks, and develop mitigation strategies to ensure continued success and accurately forecast revenue performance.
  • Provide ongoing support and guidance to customers, ensuring they have the resources and knowledge to fully utilize and succeed with TrustEngine solutions.
  • Analyze customer data to understand product usage, identify areas for improvement, and drive adoption of Trust engine products by LOs.
  • Develop and present data-driven recommendations to optimize customers' business processes and maximize the value they derive from TrustEngine solutions.
  • Collaborate effectively with internal teams (Marketing, Sales, Product, and Support) to convey customer needs and achieve revenue and growth goals.

Data AnalysisCustomer serviceRESTful APIsRelationship buildingAccount ManagementClient relationship managementData visualizationStrategic thinkingCRMCustomer SuccessSaaS

Posted about 1 hour ago
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🔥 Customer Success Leader
Posted about 1 hour ago

📍 United States

💸 118400.0 - 177600.0 USD per year

🔍 Healthcare B2B technology

🏢 Company: GEHC_ExternalSite

  • 3+ years of leadership experience in Customer Success, preferably in healthcare B2B technology or SaaS.
  • Ability to balance leadership with hands-on customer engagement, including executive-level relationship management.
  • Experience leading and scaling a high-performance Customer Success team.
  • Demonstrated success in driving customer adoption, retention, and growth through data-driven engagement strategies.
  • Entrepreneurial and ownership mindset, with the ability to build and optimize customer success programs from the ground up.
  • Ability to navigate complex customer organizations, including working with C-suite executives, administrators, IT, and clinical stakeholders.
  • Excellent communication and stakeholder management skills, with the ability to translate technical solutions into business value.
  • Proficiency with customer success tools, CRM platforms, and analytics dashboards to monitor customer health and engagement.
  • Lead, mentor, and scale the Customer Success team, ensuring best-in-class service delivery and customer experience.
  • Personally manage a select portfolio of high-impact customers, serving as their primary strategic advisor and escalation point.
  • Act as a strategic advisor and senior escalation point to customers, helping them transform their imaging operations by leveraging IDS solutions while staying informed on industry trends.
  • Develop and execute a customer success strategy that drives adoption, retention, and revenue growth across the IDS portfolio.
  • Partner cross-functionally with Sales, Product, Marketing, and Services to ensure alignment in customer engagement, success strategies, and building a seamless customer journey.
  • Drive operational excellence by implementing data-driven approaches to monitor customer health, identify risks, and proactively address challenges.
  • Champion change management by guiding customers in process transformation, SOP development, and workflow optimization with IDS solutions.
  • Collaborate with Sales and Product teams to represent customer needs, influence product development, and drive innovation.
  • Measure and report on key customer success metrics, including Net Retention Rate (NRR), adoption rates, and customer satisfaction scores.
  • Develop and scale best practices, playbooks, and enablement programs to optimize the customer journey.

LeadershipProject ManagementData AnalysisCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCustomer serviceMentoringAccount ManagementNegotiation skillsReportingRelationship managementSales experienceTeam managementStakeholder managementStrategic thinkingCustomer supportChange ManagementCustomer SuccessSaaS

Posted about 1 hour ago
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📍 India

🔍 Software Development

🏢 Company: external

  • Proven experience in B2B SaaS marketing
  • Background in marketing to developers or experience in developer-first and developer-plus organizations
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • Implement and manage developer-focused initiatives
  • Assess the current user base to identify opportunities
  • Develop scalable strategies to grow and engage the developer community
  • Work closely with marketing, product, and engineering teams
  • Create compelling content and organise events
  • Conduct experiments across multiple channels
  • Regularly track community engagement metrics

Data AnalysisContent creationCommunication SkillsAnalytical SkillsRESTful APIsCross-functional collaborationMarketingDigital MarketingSaaSA/B testing

Posted about 2 hours ago
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📍 Poland

🧭 Full-Time

🔍 Software

🏢 Company: Everfield👥 251-500Business DevelopmentSoftware

  • Prior experience as a Managing Director, General Manager, or CEO in a B2B software or SaaS environment
  • Proven success leading a business with €2M–€10M in recurring revenue
  • Full accountability for business performance, including P&L, headcount, and strategy
  • Familiarity with multi-site or multi-entity software company structures
  • Define and execute long-term strategy, aligned with scalable growth
  • Lead, develop, and retain high-performing cross-functional teams
  • Lead financial planning, forecasting, and reporting
  • Shape the go-to-market model, including sales, marketing, and pricing
  • Represent the company externally and internally with investors, partners, and customers
  • Continuously improve internal operations, product delivery, and support

LeadershipProject ManagementBusiness IntelligenceData AnalysisPeople ManagementCross-functional Team LeadershipOperations ManagementStrategyBusiness OperationsFinancial ManagementCommunication SkillsProblem SolvingCustomer serviceAgile methodologiesMentoringNegotiationOrganizational skillsReportingRecruitmentSales experienceMarket ResearchRisk ManagementTeam managementStakeholder managementStrategic thinkingFinancial analysisAnalytical thinkingChange ManagementCustomer SuccessSaaSBudget management

Posted about 3 hours ago
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📍 United States, Canada

💸 140000.0 - 160000.0 USD per year

🔍 SaaS/technology company, radiology, teleradiology, or medical imaging

🏢 Company: Synthesis Health👥 51-100💰 Seed over 2 years agoMedicalWellnessHealth Care

  • 10+ years of experience in customer support with 5+ years of experience in a leadership role within a SaaS or technology company.
  • Proven track record of managing and scaling customer support and technical teams (T1-T3) teams.
  • Extensive analytical skills with experience in producing and defining support metrics, KPIs, and other measurable data.
  • 5+ years’ experience working with Radiology technology (i.e. PACS, worklist management, Clinical reporting).
  • 5+ years working in Radiology, Teleradiology or Medical Imaging.
  • Strong knowledge of customer support software and integrations, such as Jira, and experience with CRM tools (i.e. Salesforce).
  • Excellent interpersonal and communication skills, with the ability to form strong relationships across teams and with customers.
  • Demonstrated ability to lead, coach and develop high-performing teams.
  • Customer-focused mindset with a passion for delivering an exceptional customer experience.
  • Experience building an omni-channel organization (i.e. AI bots, IVR, online chat, ticketing systems).
  • Lead the service organization and optimize the entire customer support functions across Synthesis Health’s solutions.
  • Develop and lead a comprehensive member services strategy aligned with the company’s vision to deliver best in KLAS experiences, focusing on member satisfaction, operational efficiency and growth objectives.
  • Drive Operational excellence in Customer support in pursuit of customer satisfaction and operational efficiency (Best in KLAS).
  • Promote a customer-centric culture focused on improvement and customer satisfaction.
  • Implement a data-driven methodology with an emphasis on the improvement process, qualifying customer issues, leading towards effective prioritization based on impact, urgency and severity.
  • Implement a data-driven closed-loop improvement process, where customer issues and feature requests are categorized within a structured framework that allows for prioritization based on impact, urgency and customer demand.
  • Work cross-functionally with Sales, Product Management, Implementations and other teams as needed to advocate for customers to ensure timely issue resolution.
  • Champion the development of omni-channel and self-service support solutions, including AI-powered chatbots, online chat, IVR, KB to streamline ticket volume and enhance response efficiency.
  • Identify areas of improvement, implement/optimize customer support tools, processes, and workflows leading to enhancing KPI & team performance.
  • Ensure compliance with regulatory requirements and implement quality assurance programs.

LeadershipSQLData AnalysisSalesforceJiraCustomer serviceTeam managementTechnical supportCRMCustomer supportCustomer SuccessSaaS

Posted about 3 hours ago
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🔥 Solutions Consultant
Posted about 4 hours ago

📍 United States

🧭 Full-Time

🔍 Employee Benefits

🏢 Company: Forma👥 101-250💰 $40,000,000 Series B about 3 years agoEmployee BenefitsEnterprise SoftwareWellnessHealth Care

  • Deep knowledge of employee benefits administration, with specific expertise in spending accounts and pre-tax products (LSA, FSA, HSA, Commuter, COBRA)
  • 7+ years of experience working directly with customers in a pre-sales, benefits consulting, or similar customer-facing technical role
  • Demonstrated experience in value-based, consultative selling, preferably in a collaborative sales environment
  • Tenacious problem-solving abilities and a resourceful "figure-it-out" mindset—someone who thrives in ambiguity and takes initiative
  • Exceptional communication skills, with a proven ability to simplify complex concepts and make benefits accessible to diverse audiences
  • Strong attention to detail paired with intellectual curiosity—always asking questions and seeking to understand customer needs at a deeper level
  • Confidence and presence to be the authority in the room during client interactions
  • Experience supporting enterprise-level deals with long sales cycles and complex buying dynamics
  • Partner with sales as a crucial ally in the sales process, leading compelling product demonstrations and technical discussions that highlight Forma's capabilities in solving customer pain points. These discussions will include but are not limited to: Forma product capabilities, file processes, api integration, and global tax and compliance best practices.
  • Serve as the benefits subject matter expert, particularly for pre-tax and spending account solutions including LSAs, FSAs, HSAs, Commuter Benefits, and COBRA administration
  • Translate complex benefits concepts into clear, accessible language that resonates with various stakeholders, from C-suite executives to implementation teams
  • Apply value-based selling methodologies to articulate Forma's ROI and competitive advantages in a consultative, collaborative manner
  • Develop deep understanding of customer needs and challenges, proactively identifying opportunities to showcase how Forma's platform can address their specific requirements
  • Maintain thorough knowledge of competitive and complementary technologies, positioning Forma effectively in critical negotiations
  • Collaborate with Product, Engineering, and Implementation teams to advocate for customer needs and help shape product roadmap priorities
  • Build and maintain trusted relationships with prospects throughout the sales cycle, establishing yourself as a credible authority in the benefits technology space

API testingSales experienceSaaS

Posted about 4 hours ago
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🔥 Account Executive
Posted about 4 hours ago

📍 United States

🔍 B2B/SaaS

🏢 Company: Burq, Inc.

  • 3+ years of Sales experience ideally in the B2B/SaaS sector (bonus if you know the delivery or final mile space!)
  • Demonstrated experience in managing the entire sales process, from prospecting through to closing and account management.
  • Experience managing a high volume of leads across multiple channels (outbound, email, LinkedIn, social) with an understanding of how integrated campaigns work together.
  • A track record of meeting and exceeding sales goals.
  • Prospect, identify, and prioritize potential enterprise-level clients, and manage inbound leads, across multiple channels.
  • Identify key decision-makers, gather contact information, and effectively and strategically communicate the value proposition to generate interest.
  • Collaborate with cross-functional teams to optimize outreach strategies and increase conversion.
  • Update and manage CRM systems with client details, notes from meetings, and other relevant information.
  • Provide regular reports to management detailing sales progress, pipeline, and forecasts.

SalesforceCommunication SkillsCollaborationProblem SolvingCustomer serviceRESTful APIsPresentation skillsWritten communicationAccount ManagementNegotiation skillsVerbal communicationReportingClient relationship managementCross-functional collaborationSales experienceLead GenerationCRMCustomer SuccessSaaS

Posted about 4 hours ago
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📍 Philippines

🧭 Contract

💸 830.0 - 1000.0 USD per month

🔍 Accounting

  • 1+ years of accounts payable experience required, accounting experience with a US SaaS company highly preferred
  • Must be able to work for 8 hours a day Monday - Friday between 20:00 - 8:00 GMT-8 (Philippine Standard Time)
  • Strong communicator in English at a professional level (written and verbal)
  • Experienced in an array of accounting softwares including Bill.com, Navan, Ramp, and Netsuite
  • Must have working experience with GoogleSuite including Google Drive, Google Docs, Google Sheet, etc
  • Experience working at a fast-paced, high volume, and rapidly growing company preferred
  • Able to monitor and respond to internal slack inquiries in a timely manner
  • Working knowledge of Microsoft Excel formulas as well as an understanding of reconciling transaction data using Microsoft Excel
  • Highly organized, problem-solver, detail-oriented, and are always looking to improve processes and help teammates.
  • Responsible for accurate processing and coding of invoices and expense reports in a timely manner.
  • Help scale accounting operations (processes and systems) as Newsela grows.
  • Monitoring the Accounts Payable inbox, processing vendor invoices, responding to A/P inquiries from vendors and employees, managing employee expense reports, and monitoring credit card transactions and compliance
  • Work with vendors to sign them up for e-payment to ensure timely delivery, as well as work through any other issues a vendor may have (i.e. invoice not approved internally, routed to wrong approver, invoice not received).
  • Work directly with FP&A to gain insights into the operations of the business and their impact on Newsela’s financial statements.

Financial ManagementMicrosoft ExcelRESTful APIsAccountingProcess improvementBookkeepingSaaS

Posted about 5 hours ago
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📍 United States, Canada

🧭 Full-Time

🔍 Construction

🏢 Company: trimblecareers

  • 8+ years of experience successfully selling SaaS solutions
  • A track record of consistently meeting or exceeding an annual quota of more than $1M.
  • Exemplary presentation and communication across all levels of an organization.
  • Proficient in Salesforce CRM and Google Suite products.
  • Finding, researching, developing, and closing leads/prospects for Trimble AECO software subscription products.
  • Communicating with prospective customers by making outbound calls and following up on leads.
  • Understanding customer’s needs and identifying sales opportunities by constantly building pipeline
  • Keeping up with product information and enhancements as well as relevant industry updates through collaboration with our product sales executives and product marketing teams.
  • Research, develop, and maintain long and short range sales and territory plans
  • Closing sales and achieving sales targets (quota)

SalesforceRESTful APIsNegotiationExcellent communication skillsAccount ManagementSales experienceLead GenerationCRMSaaS

Posted about 5 hours ago
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