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Enterprise Account Manager

Posted about 23 hours agoViewed

View full description

💸 Salary: 140000.0 - 170000.0 USD per year

🔍 Industry: Compliance

Requirements:
  • Track record of renewal and expansion - your book of business will be companies >2,000+ employees and we’d love for you to help us ensure they continue to see the impact of Ethena at their orgs year over year
  • Success with multithreading to meet new stakeholders, understand pain points, and own opportunities to further add value to their role / function
  • Strong experience with leveraging Salesforce for up to date operations and highly organized within Salesforce to keep opportunities up to date
  • An entrepreneurial mindset - we’re an early stage startup so we’re not just looking for someone to run a playbook. We want you to help take what exists to the next level.
  • A self-starter who thrives in a hands-off management environment — someone who takes ownership of their work with a “roll up your sleeves mentality”, is comfortable with ambiguity, proactively identifies problems and solutions, and drives their work forward with minimal oversight.
  • Passion for what we’re building here at Ethena and a strong alignment with our core values (which includes an impeccable sense of humor)
Responsibilities:
  • Own an Enterprise book of business with quarterly expansion, lead generation and renewal targets.
  • Proactively identify opportunities for growth in target accounts and execute on enterprise expansion goal through multithreading and executive engagement
  • Identify at-risk accounts and create an action plan and spearhead cross-functional efforts to mitigate churn and contraction
  • Educate our team and customers about compliance industry trends to deepen our customer relationships, think going from small talk to real talk.
  • Build relationships cross-functionally between teams including product, engineering, design, and sales to improve customer experience gaps
  • Strengthen the customer bond by connecting customers with one another or our network through in-person meetings, webinars, and events
  • Prep and execute impressive quarterly business reviews to align on the impact of Ethena within customer organization
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