Immersive

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🔥 Senior Technical Content Writer

Posted 2 days ago

📍 USA

🧭 Full-Time

🔍 Cybersecurity, SaaS, or enterprise software

🔧 Requirements

3–6 years of experience in technical writing, documentation, or related content creation roles.
Strong ability to explain complex technical concepts to both technical and non-technical audiences.
Experience managing and optimizing Help Centers, knowledge bases and blogs (e.g., Zendesk, Confluence, Khoros, or similar platforms).
Experience building and managing multiple content calendars.
Experience researching industry trends and competitor activities to identify content gaps and opportunities.
Excellent writing, editing, and proofreading skills, with a keen eye for detail.
Ability to work cross-functionally with engineering, product, support, and marketing teams.
Familiarity with writing API documentation and developer-focused content
Experience of crafting compelling content that drives community engagement
Experience managing online forums and social media channels (Reddit Communities, LinkedIn Groups, Youtube Channels)
Able to optimize content for search engines (SEO)
Experience in cybersecurity, SaaS, or enterprise software industries
Experience in using customer satisfaction and feedback to plan and improve content strategy

💡 Responsibilities

Managing & maintaining the Help Center: Regularly update knowledge base articles, FAQs, video walk throughs, and troubleshooting guides to ensure they remain accurate and relevant, as well as maintaining working integration between the Help Center and community.
Writing and editing technical documentation: Develop user guides, API documentation, release notes, and other technical materials for both internal and external audiences.
Collaborating with SMEs: Work closely with engineers, product managers, and other technical experts to translate complex concepts into easy-to-understand content.
Supporting thought leadership initiatives: Assist in creating blog posts, whitepapers, and other content that positions the company as an industry leader.
Ensuring content quality and consistency: Establish and enforce style guides, maintain a clear and consistent voice, and implement best practices for technical communication.
Gathering and acting on feedback: Use analytics, customer feedback, and internal insights to continuously improve documentation and content effectiveness.

CybersecurityAPI testingContent creationContent managementCommunication SkillsSEORESTful APIsDocumentationWritingJSONEditingCustomer supportConfluenceSaaS

Posted 2 days ago

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🔥 Enterprise Account Manager - Dubai

Posted 2 days ago

📍 Middle East

🧭 Full-Time

🔍 Cybersecurity

🔧 Requirements

Selling SaaS, cybersecurity, or complex software products to enterprise organizations
Building strong, internal relationships to help solve problems for our customers and ultimately strengthen our offering
Navigating complex enterprises and buying centres from prospect to close

💡 Responsibilities

Creating and executing the sales strategy for your territory
Winning large-scale enterprise business (Fortune 500 / FTSE 250 / Global 2000) that’ll have a direct impact on Immersive Labs’ success
Building relationships with CISOs – while growing that revenue figure
Qualifying sales with clients using a methodology such as MEDDIC/MEDDPICC
Educating the market on our groundbreaking cybersecurity solution by attending local and national events (such as Technology Partner Roadshows, Happy Hours, BlackHat and RSA)
Researching and tracking your progress on Salesforce and using LinkedIn’s Sales Navigator.

CybersecuritySalesforceRESTful APIsAccount ManagementNegotiation skillsClient relationship managementSales experienceCRMSaaS

Posted 2 days ago

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🔥 Cyber Resilience Advisor - US

Posted 9 days ago

📍 USA

🧭 Full-Time

🔍 Cybersecurity

🔧 Requirements

3+ years experience in an information security practitioner or consulting role
Authoritative knowledge of information security concepts, domains, compliance, and standards
A detailed, deep understanding of all cyber operations and cyber security capability needs and how this impacts organization-wide cyber preparedness and responsiveness.
Ability to develop and deliver a range of people-centric cybersecurity programs
Experience leading technical presentations for both technical and non-technical audiences across all levels

💡 Responsibilities

Partner with key customers to understand and help achieve their cybersecurity objectives, initiatives, and desired outcomes with increased resiliency.
Establish strategies and initiatives to raise cyber resilience through a programmatic approach using our methodology and a range of CRT offerings and deliverables.
Engage cybersecurity stakeholders throughout the customer organizations at all levels, including C-level, technical cybersecurity professionals, and major supporting lines of business.
Leverage your cybersecurity operational and technical knowledge to recommend and deliver appropriate improvements to current or new programs.
Drive adoption of Immersive's software to maximize the value.
Immerse yourself into the cybersecurity community to remain informed of evolving threats, trends, and new technologies.
Collaborate with internal Immersive teams as the voice of the customer and representative of the CRT to support product innovation and content development.
Support customers in sustainably operationalizing and incorporating the Immersive Platform into their cybersecurity programs.
Use in-depth statistical analysis with platform metrics to deliver intelligence and insights on customer capabilities, cyber preparedness, and responsiveness.
Develop custom reports and insights with narratives and recommendations to raise awareness of the value created and enhance capability and resiliency across the customer organization.
With the Customer Success Manager (CSM), assist in delivering Executive Business Reviews (EBRs) to customers, providing executive-level reports and insights that help drive long-term account health and expansion opportunities.

Project ManagementCybersecurityData AnalysisPeople ManagementCommunication SkillsAnalytical SkillsCI/CDProblem SolvingRESTful APIsLinuxPresentation skillsComplianceAccount ManagementTeamworkTroubleshootingRelationship managementRisk ManagementStrategic thinkingCustomer SuccessSaaS

Posted 9 days ago

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🔥 Solutions Consultant - Spain (Remote within Spain)

Posted 17 days ago

📍 Spain

🧭 Full-Time

🔍 Cybersecurity

🔧 Requirements

3+ years work experience in sales engineering, information technology, or cyber security
Proficiency in IT fundamentals (computer hardware/software, databases, networking, security, and software development)
Knowledge of information security concepts, domains, compliances, and standards
Hands-on experience with Windows & Linux operating systems, security tools (IDS, firewalls, anti-malware, SIEM), public cloud environments, etc
Experience leading technical presentations for both technical and non-technical audiences across all levels
Excellent command of English and Spanish is required
Bachelor’s degree or higher required

💡 Responsibilities

Maintain expert technical knowledge of Immersive Labs’ Cyber Resilience Platform and competitor technologies
Identify and help define prospective customers’ technical requirements / use-cases to align Immersive Lab’s technical and business value proposition
Engage C-level executives, technical cyber security professionals, and major lines of business through delivering in-depth solution demonstrations and managing proof-of-concepts
Act as a security advisor throughout the technical sales cycle by building cyber skills programs, facilitating crisis simulations, and measuring organizational risk
Partner with Sales to develop and execute strategy for securing the technical win for net new business as well as customer upsells you are engaged with
Immerse into cyber security community to remain informed of evolving threats, trends, and new technologies
Collaborate with product, content, and engineering teams to serve as the voice of the customer and influence product innovation
Exhibit Immersive Labs at conferences, security events, and on-site meetings

CybersecurityLinux

Posted 17 days ago

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🔥 Solutions Consultant

Posted 17 days ago

📍 USA

🧭 Full-Time

🔍 Cybersecurity

🔧 Requirements

3+ years work experience in sales engineering, solutions consulting, information technology, or cybersecurity
Experience in a quota carrying role selling to the Fortune 500/Global 1000
Proficiency in IT fundamentals (computer hardware/software, databases, networking, security, and software development)
Knowledge of information security concepts, domains, compliances, and standards
Hands-on experience with Windows & Linux operating systems, security tools (IDS, firewalls, anti-malware, SIEM), public cloud environments, etc
Experience leading technical presentations for both technical and non-technical audiences across all levels
Bachelor’s degree or equivalent work experience required

💡 Responsibilities

Maintain expert technical knowledge of Immersive Labs’ Cyber Workforce Resilience Platform and competitor technologies
Identify and help define prospective customers’ technical requirements / use-cases to align Immersive Lab’s technical and business value proposition
Engage C-level executives, technical cyber security professionals, and major lines of business through delivering in-depth solution demonstrations and managing proof-of-concepts
Act as a security advisor throughout the technical sales cycle by building cyber skills programs, facilitating crisis simulations, and measuring organizational risk
Partner with Sales to develop and execute strategy for securing the technical win for net new business as well as customer upsells you are engaged with
Immerse into cyber security community to remain informed of evolving threats, trends, and new technologies
Collaborate with product, content, and engineering teams to serve as the voice of the customer and influence product innovation
Exhibit Immersive Labs at conferences, security events, and on-site meetings

AWSSQLCloud ComputingCybersecurityCI/CDRESTful APIsLinuxNetworkingJSONSales experienceCustomer SuccessSaaS

Posted 17 days ago

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🔥 Senior Ruby Developer (Hybrid or Remote in UK)

Posted 17 days ago

📍 United Kingdom

🧭 Full-Time

🔍 Cybersecurity

🔧 Requirements

Extensive experience in building complex web applications or similar software
Willing and able to work with different programming languages and technology stacks
Solid understanding of relevant web technologies such as HTML, CSS, HTTP etc.
Experienced in working with relational databases
Been using Docker and potentially also Kubernetes
Having used Terraform is a plus, as we use it quite often
Ability to collaborate with others using tools such as Git, Github, and JIRA

💡 Responsibilities

Architect and deliver step changes to our innovative product within small and focused project teams
Design, build and maintain an efficient, reusable and reliable codebase
Ensure the quality and maintainability of our code base e.g. by writing test automation
Work on all parts of our system landscape
Fix bugs, resolve incidents, and participate in our well paid on-call scheme (all within reasonable limits and using a self-organised rota)
Translate technical language/concepts for non-technical individuals written and orally
Coaching / mentoring and pairing with other engineers
Formulate technical solutions from product requirements in collaboration with others to create a first class platform

DockerNode.jsPythonSQLKubernetesRubyRuby on RailsTypeScriptReactTerraform

Posted 17 days ago

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🔥 Senior Cyber Engineer - Cloud Security - Remote within UK

Posted 17 days ago

📍 United Kingdom

🧭 Full-Time

🔍 Cybersecurity

🔧 Requirements

Proven track record of working in production-critical infrastructures and Cloud environments with a security focus
Extensive knowledge in the Azure ecosystem - particularly Sentinal - including expertise with security, identity & access
Solid containerisation experience, specifically using Docker and Kubernetes
Familiar with Serverless technologies
Knowledgeable in network, firewall and security best practices
Experience with infrastructure automation and deployment, specifically Terraform and Cloudformation
Understanding of cloud monitoring tools
Hands-on experience with software development, cloud infrastructure, IT services, networking, and security
A commitment to scripting, particularly Python
Experience working within an DevSecOps, Cloud security or SRE function, with a focus on availability, reliability and automation

💡 Responsibilities

Utilising knowledge of Azure to plan, write and improve cloud security labs, challenges and online learning content on the Immersive Labs platform.
Produce multi-format content utilising various teaching methods; practical exercises, questions & gamification
Test Cloud Security labs to ensure they function as expected
Work with the Engineering and Content teams on new projects/products and how best to deploy them

DockerPythonCloud ComputingCybersecurityGCPKubernetesAzureREST APIDevOpsTerraformNetworkingAnsibleScripting

Posted 17 days ago

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🔥 Sales Development Representative - Melbourne, Australia (Remote Work)

Posted 17 days ago

📍 Australia

🧭 Full-Time

🔍 Cybersecurity

🔧 Requirements

Ability to take direction and be coached
Desire to pursue sales as a career
Demonstrated success in interacting with people by phone
Self-motivation and ability to work autonomously

💡 Responsibilities

Focus on generating new leads
Consistently achieve revenue goals
Identify and develop qualified sales opportunities
Work with inbound marketing
Execute outbound prospecting techniques
Log activity in CRM
Collaborate with Regional Director and Account Executives

SalesforceLead GenerationCRM

Posted 17 days ago

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🔥 Renewals Account Manager - Dubai (Remote in UAE)

Posted 17 days ago

📍 UAE

🧭 Full-Time

🔍 Cybersecurity

🔧 Requirements

Proven experience in sales or account management roles, preferably in a software or technology-related industry.
Solid negotiation skills with the ability to navigate complex renewal scenarios.
Excellent communication and interpersonal skills with an aptitude for building relationships with professionals at all organizational levels.
Experience in providing customer service support.
Excellent listening, negotiation, and presentation abilities.
Strong verbal and written communication skills.

💡 Responsibilities

Managing a high volume of accounts, ensuring a high rate of contract renewals.
Extending and upgrading current client contracts.
Identifying upsell opportunities within existing customer projects, client portfolios, or large client agreements.
Responding to customer inquiries and providing excellent customer service.
Providing solutions to improve customer business needs, thereby enhancing customer satisfaction and retention.
Partnering closely with Multiple Client Services, Sales, and Operational teams to ensure a seamless customer experience.
Keeping clients informed of product innovations and updates.

Communication SkillsCustomer serviceRESTful APIsAccount ManagementNegotiation skillsClient relationship managementSales experienceCRMSaaS

Posted 17 days ago

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🔥 People & Operations Partner - Dubai

Posted 17 days ago

📍 Middle East

🧭 Full-Time

🔍 Cyber Resilience

🔧 Requirements

3-5 years of People Operations and HR generalist experience
Complete knowledge and full understanding of employee onboarding and offboarding policies, processes, and best practices
Comfortable problem solving and working independently
Process-oriented with strong attention to detail
Clear communicator
Excellent command in Arabic and English, both written and verbal

💡 Responsibilities

Own employee onboarding and offboarding for the EMEA region, including but not limited to generating offer letters, working with local visa & immigration partners, liaising with government bodies, and communicating with new hires from pre-hire to month 1 onboarding.
Support local benefits administration, for example, enrolling employees in health insurance benefits, working with local insurance brokers, and supporting benefit renewals.
Build relationships with internal stakeholders at all levels to provide HR guidance based on local labour laws and best practices.
Act as the liaison - and escalate as needed - on all operational business aspects for the METNA region.
Serve as a regional advocate and guide for METNA business operations.
Support legal entity incorporation and ongoing management, partnering with Immersive’s Legal team and its external advisers as needed.
Support the go-to-market team with deal administration from a regional perspective, including revenue collections and local compliance activities.
Special projects and ad hoc operational tasks as required, supporting the People and wider Operations team needs both at a local and global level.

People ManagementHR ManagementOperations ManagementBusiness OperationsCommunication SkillsCollaborationMicrosoft OfficeNegotiationAttention to detailOrganizational skillsTime ManagementComplianceExcellent communication skillsAdaptabilityRelationship buildingProblem-solving skillsTeamworkReportingActive listeningRecruitmentCross-functional collaborationData entryStakeholder managementProcess improvementFinancial analysisEnglish communicationBudget management

Posted 17 days ago

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