Dragos

Dragos is an industrial cybersecurity company that detects and responds to threats in industrial control systems.

251-500 employees

Founded 2016

$74M series d

Security

Private Company

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Security Cyber Security Network Security

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere.

Open Positions2

Location: United StatesFull-TimeOT CybersecurityPosted

Senior Engineering Support Engineer

Lead escalation triage and incident response for complex, multi-component customer support cases.
Validate, reproduce, and document confirmed defects emerging from customer escalations.
Build and maintain application observability, including Datadog monitors, dashboards, and alerts.
Own Customer Experience communication through the lifecycle of escalated incidents.
Translate field experience into documentation, including troubleshooting guides, runbooks, and playbooks.
Drive pattern recognition across the customer base to identify recurring failure modes.
Participate in on-call rotation, including occasional weekend coverage.

DockerPostgreSQLElasticSearch+4 more

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Overview

Dragos provides cybersecurity platforms for operational technology environments. The company offers asset visibility and threat detection for critical infrastructure. Dragos offers products and services including The Dragos Platform, Dragos EmberAI, Dragos WorldView, Professional Services, OT Watch, and Neighborhood Keeper. The Dragos Platform provides asset visibility, vulnerability management, and threat detection for OT, IT, IoT, and cyber-physical systems. Dragos EmberAI is an AI capability for OT security workflows. Dragos serves industries such as electric, oil and gas, manufacturing, mining, and water and wastewater systems. Dragos has acquired five companies.

Culture

Dragos operates as a remote-first team across North America, Europe, the Middle East, and APAC. The company emphasizes authenticity, transparency, and trust. Dragos offers flexible work schedules. The company includes salary information in job postings. Dragos has a stated policy of "Don't be an asshole." The company brings employees together multiple times a year for on-site events.

Technology and Engineering

Dragos utilizes technologies such as DNSSEC, WordPress, WordPress Plugins, Cloudflare CDN, reCAPTCHA, Cloudflare Network Error Logging, Google Cloud, and Google. The company's engineering roles require experience troubleshooting complex distributed systems, Linux system administration, and containerized application environments including Kubernetes and Docker. Familiarity with observability platforms such as Datadog, Elasticsearch, PostgreSQL, or similar database platforms is sought. Experience with AI tools, including prompt engineering, is noted. Experience in OT/ICS cybersecurity environments, industrial control systems, and AWS (EKS, RDS, EC2) is preferred for some roles.

Working Conditions

Dragos provides remote-first work opportunities. The company communicates salary information in job postings.

Benefits and Perks

Dragos offers a comprehensive benefits plan and a competitive equity package. Benefits include life insurance, disability insurance, medical, dental, and vision insurance. Retirement benefits with a 401(k) match are provided. Other benefits include PTO, paid holidays, bereavement leave, paid sick days, paid volunteer time, parental leave, family medical leave, and fertility benefits. Wellness initiatives, an Employee Assistance Program (EAP), company-sponsored outings, legal assistance, and job training and conferences are also available. Some offices are pet-friendly and provide free snacks and drinks.

Tech Stack

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