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Technical Writer

Posted 8 days agoViewed

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🔍 Industry: Cloud Communications

🏢 Company: Vonage

🗣️ Languages: English

Requirements:
  • Ability to author content with the developer’s perspective in mind.
  • Demonstrated experience writing technical documentation for REST/Web APIs.
  • Knowledge of SaaS/PaaS products.
  • Experience authoring documentation in Markdown.
  • Experience using Git and GitHub to collaborate with other team members.
  • Knowledge of one of the following languages: JavaScript, Ruby, Python, or PHP.
Responsibilities:
  • Apply a documentation as code approach to technical authoring.
  • Create functional and technical documentation for developers who integrate with Vonage Communication APIs.
  • Contribute to the technical content strategy with other stakeholders including members of the Developer Relations and Product teams.
  • Translate API product technical specifications into developer-enabling documentation.
  • Write code examples that demonstrate how to build solutions that integrate with Vonage API products.
  • Maintain knowledge of and interact with Vonage Communication APIs to ensure the accuracy of the documentation.
  • Ensure ease of contribution to API Developer Portal through providing clear contribution guidelines and direct coaching.
  • Collaborate with other Vonage employees and community contributors on documentation.
  • Integrate developer feedback continuously into your plans and documentation.
  • Encourage people across the Vonage organization and the developer community to contribute to the API Developer Portal.
  • Ensure ease of contribution to API Developer Portal through providing clear contribution guidelines and direct coaching.
  • Help Vonage become recognized for excellent developer experience through highly usable and open-sourced documentation.
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