Omilia

Omilia offers enterprise grade Natural Language Understanding technologies.

251-500 employees

Founded 2002

$20M private equity

Enterprise Software

Private Company

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Enterprise Software Natural Language Processing

Fully Remote

This company is fully distributed with team members working remotely.

Open Positions39

Greece. Spain. Ukraine. ChileFull-TimeVoice AIPosted

AI Developer / Software Engineer

Build product features and fix bugs for the Drive-Thru Voice AI solution, including testing and deploying releases.
Integrate the solution with client systems as required.
Prototype AI features and fine-tune LLMs for voice ordering, turning promising prototypes into production solutions.
Review real drive-thru dialogs, assess performance, and identify opportunities to improve accuracy and user experience.
Work with customers and internal stakeholders to gather business requirements and implement application logic.
Shift effort across engineering, AI/LLM development, conversation analysis, and customer work as project needs change.

Software DevelopmentSQLArtificial Intelligence+5 more

Showing 1 of 39 positions

About Omilia

Omilia pioneers enterprise-grade conversational AI, transforming customer service for global brands. Our platform delivers natural language understanding, processing over 1 billion customer interactions annually. We empower companies to create seamless, human-like interactions across voice and digital channels. This commitment to advanced AI helps major players in banking, insurance, and retail enhance customer satisfaction and operational efficiency.

How We Work

Omilia embraces a fully remote work model, fostering a collaborative and agile environment. We value continuous improvement, transparency, and operational excellence. Team members work globally, with flexible hours designed to accommodate diverse time zones. Our culture emphasizes honest communication, curiosity, and tackling tough challenges. We are dedicated to fostering a diverse and inclusive workplace, where every unique perspective is valued and empowered.

Engineering at Omilia

At Omilia, you'll tackle complex challenges at the forefront of conversational AI and natural language understanding. Our engineers build and deploy proprietary speech recognition (deepASR) and voice biometrics (deepVB) systems. You will work with Python, PyTorch, and HuggingFace Transformers to develop and fine-tune specialized LLMs. We focus on building scalable, reliable, and compliant AI services for mission-critical enterprise environments. Our data architects design sophisticated data pipelines on AWS, ensuring high-quality training data for continuous model improvement. We integrate our platform with major contact center technologies like RingCentral, Nice CXone, and Amazon Connect.

Why Join Us

Work with cutting-edge conversational AI technology making a global impact.
Contribute to a product that processes over 1 billion customer interactions annually.
Benefit from continuous professional growth through courses and training.
Collaborate with proficient and fun-to-work-with colleagues in a remote-first environment.
Shape the future of customer experience with a leader in enterprise AI.

Benefits & Perks

Fixed compensation
Long-term employment with generous vacation days
Professional growth and development opportunities
Apple gear
Work from home flexibility
Health benefits

Tech Stack

paymentmappingwidgetsmobile

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