- Accurately transcribe audio content into text.
- Ensure high levels of accuracy, grammar, and punctuation.
- Adhere to specific style guides and formatting requirements.
- Manage workload and meet deadlines consistently.
Attention to detail
Omilia offers enterprise grade Natural Language Understanding technologies.
This company is fully distributed with team members working remotely.
Omilia pioneers enterprise-grade conversational AI, transforming customer service for global brands. Our platform delivers natural language understanding, processing over 1 billion customer interactions annually. We empower companies to create seamless, human-like interactions across voice and digital channels. This commitment to advanced AI helps major players in banking, insurance, and retail enhance customer satisfaction and operational efficiency.
Omilia embraces a fully remote work model, fostering a collaborative and agile environment. We value continuous improvement, transparency, and operational excellence. Team members work globally, with flexible hours designed to accommodate diverse time zones. Our culture emphasizes honest communication, curiosity, and tackling tough challenges. We are dedicated to fostering a diverse and inclusive workplace, where every unique perspective is valued and empowered.
At Omilia, you'll tackle complex challenges at the forefront of conversational AI and natural language understanding. Our engineers build and deploy proprietary speech recognition (deepASR) and voice biometrics (deepVB) systems. You will work with Python, PyTorch, and HuggingFace Transformers to develop and fine-tune specialized LLMs. We focus on building scalable, reliable, and compliant AI services for mission-critical enterprise environments. Our data architects design sophisticated data pipelines on AWS, ensuring high-quality training data for continuous model improvement. We integrate our platform with major contact center technologies like RingCentral, Nice CXone, and Amazon Connect.