Technical Demo Engineer
O
OmiliaConversational AI
Workable remote: True Workable locations: Mexico. United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Fluent in English
- Experience
- 3+ years of experience in a Sales Engineer, Solutions Engineer, or Pre-Sales role
- Required Skills
- PythonJavascriptRESTful APIsNLP
Requirements
- 3+ years of experience in a Sales Engineer, Solutions Engineer, or Pre-Sales role, preferably in enterprise software.
- Fluent in English
- Strong fundamental knowledge of Python and/or JavaScript.
- Strong experience building and delivering product demos.
- Comfort working with conversational AI, contact center technologies, or related domains (IVR, speech recognition, NLP, CCaaS).
- Ability to communicate effectively with both technical and business audiences.
- Hands-on mindset with strong attention to detail and quality.
- Experience with voice AI, conversational design, or customer care platforms.
- Familiarity with APIs, integrations, and enterprise software architectures.
- Experience supporting complex, multi-stakeholder enterprise sales cycles.
- Background working with regulated or mission-critical environments (e.g., financial services, insurance).
Responsibilities
- Design, build, and maintain high-impact product demos that showcase Omilia’s conversational AI platform across voice and digital channels.
- Customize demos to reflect customer-specific use cases, industries (e.g., insurance, banking, retail), and operational environments.
- Ensure demos highlight Omilia’s strengths in control, reliability, scalability, and enterprise readiness.
- Continuously evolve demo content to reflect new product features, roadmap updates, and market feedback.
- Partner with Account Executives throughout the sales cycle, from discovery through proof points and final presentations.
- Deliver live demos to technical and non-technical stakeholders, including executives, IT leaders, and contact center operators.
- Serve as the primary technical resource for the sales team, translating complex AI concepts (NLU, ASR, LLMs) into "show-stopping" demo features.
- Understand customer requirements and map them to Omilia’s platform capabilities.
- Provide feedback to Product and Engineering based on demo usage and customer reactions.
- Help standardize demo best practices, documentation, and reusable assets.
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