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Senior Technical Writer - Health Care

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💎 Seniority level: Senior, 2-4 years

🔍 Industry: Health Care

🏢 Company: Truelogic👥 101-250ConsultingWeb DevelopmentWeb DesignSoftware

⏳ Experience: 2-4 years

Requirements:
  • 2-4 years’ industry experience as an effective technical writer
  • Proven ability to quickly learn and understand complex topics
  • Previous experience writing documentation and procedural materials for multiple audiences
  • Superior written and verbal communication skills, with a keen eye for detail
  • Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
  • Detail oriented, analytical and inquisitive; a life-long learner
  • Ability to work independently and with others
  • Extremely organized with strong time-management skills
Responsibilities:
  • Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
  • Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
  • Work with Development and Product leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
  • Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
  • Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
  • Suggest changes to senior management using data to support your recommendations
  • Maintains teams’ confidence and protects operations by keeping information confidential
  • Performs periodic reviews and analyses of current documentation to make sure nothing is outdated
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