Vonage

Vonage is a leading provider of communication services and APIs, specializing in Cloud Communications and CPaaS (Communications Platform as a Service) solutions.

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Jobs at this company:

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🔥 Senior Developer Advocate (Content-focus)

Posted 4 days ago

🔍 Cloud Communications

🔧 Requirements

Ability to write clear, concise, and engaging technical content that resonates with the developer audience.
Strong understanding of technical concepts and the ability to quickly learn new technologies.
Capable of conducting thorough research to gather accurate and relevant information.
Ability to tailor content to different audience levels, from beginners to experts.
Skilled in editing and proofreading to ensure accuracy and clarity in all documentation.

💡 Responsibilities

Develop written developer-focused content that lands on the Vonage developer blog.
Work closely with Product, Engineering, Marketing, and other teams to improve the developer experience, source great content ideas, and more.
Experiment with emerging trends/technologies, languages, and frameworks to find innovative angles to showcase on the Vonage blogs to help developers succeed with Vonage APIs.

Posted 4 days ago

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🔥 Developer Advocate (Content-focus)

Posted 4 days ago

🔍 Cloud Communications

🔧 Requirements

Ability to write clear, concise, and engaging technical content that resonates with the developer audience.
Strong understanding of technical concepts and the ability to quickly learn new technologies.
Capable of conducting thorough research to gather accurate and relevant information.
Ability to tailor content to different audience levels, from beginners to experts.
Skilled in editing and proofreading to ensure accuracy and clarity in all documentation.

💡 Responsibilities

Develop written developer-focused content that lands on the Vonage developer blog.
Work closely with Product, Engineering, Marketing, and other teams to improve the developer experience, source great content ideas, and more.
Experiment with emerging trends/technologies, languages, and frameworks to find innovative angles to showcase on the Vonage blogs to help developers succeed with Vonage APIs.

Posted 4 days ago

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🔥 Network API Developer Advocate (Outreach)

Posted 5 days ago

📍 Poland

🔍 Cloud Communications

🔧 Requirements

Demonstrable knowledge of communications technologies.
Experience with writing technical documentation or tutorials for a developer audience
Experience giving technical talks at meetups or events.
Demonstrable knowledge of developer communities, events, and thought leaders in the communications space
Excellent written and verbal communication skills

💡 Responsibilities

Create developer-focused content focusing on our Network APIs.
Attend and speak at events as a representative for our Network APIs.
Engage with our in-person and online communities.
Collaborate with Product, Engineering, Marketing, and other colleagues to improve our developer experience, source great content ideas, and coordinate events.
Experiment with emerging technologies, languages, and frameworks to find new ways to help developers succeed with our APIs.
Work with prospective and existing customers, helping them to accelerate the adoption of Vonage’s Network APIs.

Cloud ComputingAPI testingContent creationWebRTCRESTful APIsDocumentationTechnical supportNodeJSCustomer support

Posted 5 days ago

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🔥 Carrier Relations Manager (LATAM)

Posted 6 days ago

📍 Mexico

🔍 Cloud Communications

🔧 Requirements

Strong technical, commercial, and operational understanding of the Messaging landscape
Confident to communicate at all levels, including at local conferences on behalf of Vonage
Knowledge of how the local markets are regulated, operated and managed
Experience working with Carriers Globally
Fluent Spanish and English language skills
Must be willing and able to travel as needed

💡 Responsibilities

Own, and execute the strategy and plan for Latin American countries and ensure Vonage has the best connectivity products and services to meet our customers' needs.
Responsible for all connectivity suppliers to Vonage network for SMSin the region.
Collaborate with the local sales, operations, and product teams to fully understand the market requirements
Build new connectivity with Carriers and Partners across Messaging, and other network services
Coordinate with internal teams to ensure requests from customers and the business are processed and delivered end-to-end
Build and maintain strategic relationships with key Carrier partners
Position Vonage as the partner to work within the Carrier community through industry engagement, thought leadership, and partnership
Provide effective communication around team KPIs and performance both upwards to the Senior Leadership Team and the broader organization
Negotiate effectively with carriers and partners to allow Vonage to offer our customers competitive pricing and an excellent service
Define customer support standards with carriers and partners, including a robust escalation process
Be the go-to person for your markets

Communication SkillsRESTful APIsNegotiationAccount ManagementClient relationship managementCross-functional collaborationRelationship managementSales experienceStrategic thinking

Posted 6 days ago

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🔥 Account Executive (Mid-Market API/CPaaS)

Posted 10 days ago

📍 USA

🔍 Technology sales, SaaS, Cloud, SMS

🔧 Requirements

4+ years of experience in Mid-MarketTechnology sales, Saas, Cloud, SMS
Success selling Communication, CRM solutions in SaaS or PaaS models
Experience building solid relationships with mid-level and senior executives across business, marketing and technology teams.
Previous experience partnering with a strong PreSales Consultant
A self starter attitude, creativity and curiosity with the focus and openness it takes to work both independently and collaboratively across the business.

💡 Responsibilities

Develop and drive sales strategies, discuss account trends, advise on changes and coordinate quotes and sales opportunities with customer success and service managers on a regular basis.
Analyze assigned account base to determine key areas of opportunity.
Create and present sales and revenue forecasts based on account base analysis.
Develop and execute business development plans to drive revenue and profits.
Collaborate across sales organization to ensure timely and accurate quote provision and order processing.
Work with engineering and technical teams on project scope, managing and reconciling demands across diverse functional teams to achieve desired results for the benefit of the client.
Support implementation through ongoing and supportive customer contact, ensuring a smooth transition to customer success management post-implementation.

API testingRESTful APIsAccount ManagementSales experienceCRMSaaS

Posted 10 days ago

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🔥 Senior Manager, IT Asset and CMDB

Posted 24 days ago

🔍 IT Asset Management and CMDB

🔧 Requirements

Broad technical knowledge across multiple IT platforms and processes
Experience performing data analysis in support of ITAM and CMDB
Experience leading global teams
Ability to educate, follow up, and influence stakeholders to ensure compliance with standards and policies
Strong interpersonal and communication skills

💡 Responsibilities

Oversee the overall management and accuracy of a Configuration Management Database (CMDB), ensuring data quality, defining data models, establishing processes for data entry and updates, collaborating with stakeholders to gather necessary information, and monitoring compliance with CMDB standards to maintain a reliable and up-to-date view of the IT infrastructure.
Implement and maintain discovery, providing governance to ensure data completeness and accuracy.
Design and maintain the CMDB data model, including CI relationships.
Develop and document processes for data entry, updates, and retirement.
Review and approve updates to CMDB attributes and classifications.
Monitor and review data inconsistencies and remediate as needed.
Develop IT asset lifecycle management policies and standards to be adhered to across the organization by asset owners.
Implement processes for governance for adherence to standards and policies by asset owners.
Develop metrics and key performance indicators (KPI) to track and report on asset management inventory and lifecycle.
Accountable for creating and maintaining the consolidated asset inventory.
Exhibit strong communication, collaboration and conflict management skills to establish and maintain relationships with IT, business functions, customers, and 3rd parties.

Posted 24 days ago

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🔥 CFIUS Vendor Compliance Expert

Posted about 1 month ago

📍 United States

🔧 Requirements

5+ years experience in supporting, managing, or assessing compliance against an enterprise-wide vendor management program or procurement sourcing, with specific knowledge of vendor risk management requirements
Proficient with the use of data analytic tools such as Excel, SQL, Tableau, Power BI, etc.
Familiarity with following systems Jira, Oracle, OneTrust, Salesforce
Perform OSINT research using tools such as Dow Jones, Dun & Bradstreet, etc.

💡 Responsibilities

Assists in gathering information for the CFIUS required submissions for the third party engagements while consulting with the internal and external Legal team.
Tracks and monitors the third party engagements throughout each process and submission.
Evaluates the PO and determines the appropriate CFIUS-related values assigned to the PO.
Supports lifecycle management of third party relationships by identifying discrepancies and providing corrections where necessary.
Assists in identifying improvement in the third party engagement process.

SQLData AnalysisOracleJiraMicrosoft OfficeComplianceRisk ManagementData visualization

Posted about 1 month ago

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🔥 Senior Account Executive - Mid-Market - CCaaS/UCaaS (Arizona)

Posted 2 months ago

📍 US (Texas)

🔍 CCaaS/UCaaS

🔧 Requirements

4+ years of quota carrying software or technology sales and account management experience.
Experience managing the sales cycle from business champion to C-Suite level.
Preferred industry experience.
Track record of over-achieving quota and recognition in past positions.
Experience managing complex sales cycles and territory management.
Executed a minimum $1M+ quota.
Previous sales methodology training and Salesforce/CRM experience.
Strong customer references.
Bachelor's degree preferred.
Self-motivated and collaborative.

💡 Responsibilities

Applies sales techniques and communication skills to build customer relationships.
Provides face-to-face contact to understand and develop solutions.
Partners with teams to ensure a unified approach to solution development.
Assumes shared ownership of customer satisfaction and revenue growth.
Represents the company's products and ensures customer needs are met.

Cloud ComputingSalesforceAccount ManagementSaaS

Posted 2 months ago

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🔥 Product Manager - Financial Services (UCaaS & CCaaS)

Posted 2 months ago

📍 US

🔍 Financial Services

🔧 Requirements

Minimum 4+ years of experience in product management within a Financial Services Provider company or related industry.
Preferred experience with CCaaS and/or UCaaS solutions.
Deep understanding of business challenges within relevant verticals.
Awareness of industry forums and regulatory frameworks.
Strong analytical and problem-solving skills.
Experience working with cross-functional teams in an agile environment.
Excellent written and verbal communication skills.

💡 Responsibilities

Develop and execute strategy for Financial Services vertical solutions.
Define core use cases for CCaaS and UCaaS solutions.
Scope and prioritize requirements for product and engineering teams.
Understand business challenges and translate them into targeted solutions.
Perform market analysis to inform product decisions.
Partner with sales and marketing for go to market strategy.
Identify key platform integrations for successful market entry.
Collaborate to create customized dashboards for common use cases.
Ensure sales and support teams are knowledgeable about offerings.
Engage in industry forums to understand market trends and needs.

Artificial IntelligenceBusiness AnalysisData AnalysisProduct ManagementComplianceMarket Research

Posted 2 months ago

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🔥 Inside Sales Account Executive - SMB- UCaaS/CcaaS (West)

Posted 3 months ago

📍 US (West)

🧭 Full-Time

🔍 Cloud communications

🔧 Requirements

2+ years of Account Executive (Closing) experience in a SaaS or equivalent environment.
Direct SaaS/Cloud selling experience is required.
Experience in inside sales is necessary.
Salesforce CRM experience is preferred.
A BA / BS degree or equivalent experience is required.
Strong Internet research skills and excellent PC literacy are desirable.
Attention to detail, organization, ethical conduct, self-motivation, and responsibility are valued.
Proven track record of closed sales, client satisfaction, and teamwork is expected.
Strong verbal skills and consultative professional business acumen are crucial.
Demonstrated excellence in presentation skills and strategic messaging is beneficial.
Presence and proficiency in social media, especially LinkedIn, is preferred.
Strong collaboration and relational skills are necessary.

💡 Responsibilities

Working collaboratively with Sales Development to establish a healthy sales pipeline.
Leverage tech stack for efficiency and log all activities.
Create client demos, presentations, quotes, and proposals.
Conduct high-level conversations with C-Level and VP-Level Executives.
Employ solution-selling techniques to guide sales to close.
Utilize Salesforce CRM for tracking and updates on sales activities.
Work with management to deliver forecasts and identify opportunities.
Forecast sales activity and revenue while ensuring customer satisfaction.
Resolve client issues and escalate as needed.
Stay informed about product lines, competition, and industry trends.

Cloud ComputingSalesforceAccount ManagementClient relationship managementSaaS

Posted 3 months ago

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