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Account Manager

Posted about 2 months agoViewed

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💎 Seniority level: Manager, 3+ years

📍 Location: USA

💸 Salary: 70000.0 - 110000.0 USD per year

🔍 Industry: Animal Health

🏢 Company: Vetcove👥 101-250💰 $3,025,000 Pre-seed almost 9 years agoPharmaceuticalMarketplaceSupply Chain ManagementVeterinaryHealth CareHealth Diagnostics

🗣️ Languages: English

⏳ Experience: 3+ years

🪄 Skills: Project ManagementData AnalysisCommunication SkillsAnalytical SkillsMicrosoft ExcelCustomer serviceAgile methodologiesPresentation skillsTime ManagementWritten communicationMicrosoft Office SuiteRelationship buildingProblem-solving skillsAccount ManagementVerbal communicationReportingClient relationship managementCross-functional collaborationStakeholder managementPowerPoint

Requirements:
  • 3+ years in account management
  • Exceptional verbal, written, and presentation skills; comfortable in front of Senior leadership contacts
  • Excellent time and process management skills
  • Experience in developing client facing reports with actionable insights and recommendations
  • Experience in developing and presenting data analyses and partner business reviews
  • Strong working knowledge of entire Microsoft Office suite, with an emphasis on PowerPoint and Excel
  • Interest in client relationship building and willingness to travel for client-facing events
  • A strong desire to learn and define an emerging function in a rapidly growing and dynamic startup environment
Responsibilities:
  • Act as the main point of contact for all client day-to-day communication and oversight
  • Craft agendas, host weekly meetings, and stay on top of actions items for key accounts
  • Collaborate with cross-functional counterparts to ensure you’re up to speed on the latest business initiatives for the Vetcove product and can communicate such initiatives to clients
  • Project manage catalog updates, marketing campaigns, and ad hoc reporting requests for key accounts
  • Analyze account performance and create presentations to deliver performance updates and optimization opportunities to key stakeholders
  • Work with product and engineering on client feedback loop, bug identification and resolutions
  • Work with onboarding and implementation to on-board new acquisition clinics
  • Nurture Corporate relationships to drive affinity, loyalty, and trust in the Vetcove HD platform
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