- Design and improve internal systems, policies, and processes for a growing, fully remote company.
- Own day-to-day operational decisions and execution, identifying and resolving issues independently.
- Represent the CEO and other leaders, lead meetings and projects, and make decisions within delegated authority.
- Lead cross-functional initiatives from initial idea through completion, aligning people and resolving dependencies.
- Participate in leadership team meetings and handle complex and sensitive matters with discretion.
- Lead and develop the operations team across administration, people operations support, and company events.
- Oversee programs, gatherings, and internal practices that support the employee experience.
- Prepare all-hands presentations, leadership updates, and other company communications.
- Identify recurring operational friction and risks, and build lasting solutions.