- Define and own product strategy for key areas of the platform, translating company goals and customer insights into a clear, prioritized roadmap.
- Oversee large, cross-functional projects from discovery through launch and iteration, ensuring on-time delivery and measurable impact.
- Synthesize qualitative feedback and quantitative data to identify opportunities, validate hypotheses, and inform strategic decisions.
- Establish and monitor KPIs, analyze product performance trends, and lead initiatives to improve adoption, engagement, retention, and revenue outcomes.
- Partner with engineering, design, data, onboarding, and support to align on requirements, scope, tradeoffs, and success metrics.
- Create detailed product requirement documents, user stories, and technical specifications to ensure clarity and execution excellence.
- Lead comprehensive QA processes, define acceptance criteria, and uphold a high bar for user experience and product reliability.
- Provide guidance to junior product managers and influence stakeholders across departments.
- Partner with internal teams to ensure successful launches, create training materials, and support feature adoption.