- Define product strategy and own prioritized roadmaps for key platform areas.
- Lead cross-functional initiatives from discovery through launch and iteration.
- Synthesize customer feedback and quantitative data to identify opportunities and inform decisions.
- Establish and monitor KPIs and lead efforts to improve adoption, engagement, retention, and revenue outcomes.
- Align engineering, design, data, onboarding, and support teams on requirements, scope, tradeoffs, and success metrics.
- Create product requirement documents, user stories, and technical specifications.
- Lead QA processes, define acceptance criteria, and uphold product quality and reliability.
- Mentor junior product managers and influence stakeholders across departments.
- Partner with internal teams on launches, training materials, and feature adoption.