Customer Account Manager II

Posted 1 day agoViewed

💎 Seniority level: Senior, 5+ years

📍 Location: US

💸 Salary: 90000.0 - 150000.0 USD per year

🔍 Industry: Cybersecurity

🏢 Company: Huntress👥 251-500💰 $60,000,000 Series C about 2 years agoSecurity Information Technology Cyber Security Software

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: Cross-functional Team LeadershipCommunication SkillsCollaborationCustomer serviceRESTful APIsNegotiationRelationship buildingAccount ManagementSales experienceCRMCustomer SuccessSaaS

Requirements:

5+ years of experience in Account Management or Direct Sales roles, ideally focused on customer sales
Strong experience in SaaS, preferably related to the cybersecurity industry
Demonstrated experience and understanding of MEDDPIC
Experience with SFDC or other similar CRM platforms
Strong bias to action and ability to get things done efficiently and effectively

Responsibilities:

Achieve the assigned quota based on both expansion metrics and renewal rates in a velocity sales motion
Work with customers to be a trusted advisor, delivering solutions that increase customer and partner satisfaction, grow partner adoption, and deliver exceptional quality service
Maintain and reinforce Huntress’ culture
Build and maintain strong relationships with multiple contacts within assigned partner organizations
Execute a customer and partner engagement process to ensure great communication with our existing customers

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