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Senior Sales Engineer
Posted 5 days agoViewed
💎 Seniority level: Senior, Proven experience
🔍 Industry: SaaS, customer experience (CX), AI, collaboration, or analytics platforms
🏢 Company: theydo
⏳ Experience: Proven experience
Requirements:
- Proven experience in a pre-sales, solutions consulting, or technical consulting role, ideally in SaaS, customer experience (CX), AI, collaboration, or analytics platforms.
- Strong understanding of cloud-based platforms, APIs, data integrations, enterprise software architectures, and security best practices.
- Experience with customer experience management, AI-driven analytics, or collaboration tools, with a proven ability to understand customer needs and align solutions accordingly.
- Excellent presentation and communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
- Proven ability to analyze complex business problems and translate them into practical solutions using our platform.
- Bachelor’s degree in Computer Science, Engineering, Business, or a related field (or equivalent work experience).
Responsibilities:
- Collaborate closely with account executives to understand customer needs and craft compelling presentations, demonstrations, and proof-of-concept solutions that highlight our platform’s unique value.
- Lead discovery sessions with clients to understand their pain points, technical requirements, and business goals, ensuring alignment between their needs and our solution capabilities.
- Create and tailor customized solutions that address client-specific challenges, leveraging the full capabilities of TheyDo's products.
- Develop and deliver in-depth product demonstrations, both virtual and in-person, showcasing how our platform solves key business problems.
- Design and lead proof of concept and pilot projects to validate technical feasibility and demonstrate ROI to potential customers.
- Provide technical guidance and answer detailed product questions related to integrations, API capabilities, security protocols, scalability, and performance.
- Assist in responding to RFPs, RFIs, and other technical documentation requests to demonstrate the competitive advantages of TheyDo's solutions.
- Work with product management, engineering, and customer success teams to ensure alignment of product capabilities with market needs and customer feedback.
- Stay current on industry trends, competitive offerings, and new technologies to provide informed insights to customers and internal teams.
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