BigCommerce

👥 1001-5000💰 $64,000,000 Series F over 6 years ago🫂 Last layoff about 1 year agoSoftware Development📈 Public Company

BigCommerce is a cloud e-commerce platform that empowers businesses to grow online sales with ease and efficiency. With a wide range of clients, including major brands and Fortune 1000 companies, BigCommerce offers enterprise functionality, an open architecture, and an app ecosystem to simplify the e-commerce experience.

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Jobs at this company:

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🔥 Senior Software Engineer (Frontend) - Remote

Posted 8 days ago

📍 Mexico

🧭 Full-Time

💸 954000.0 - 1345000.0 MXN per year

🔍 Ecommerce

You're a trusted professional with at least 5 years of experience building amazing products.
BS Computer Science or Equivalent.
Professional experience with TypeScript is a strong plus.
Experience monitoring and operating microservices.
Solid understanding of modern programming and design principles.
Ability to write tested, maintainable code and commit to keeping code quality high.
Passionate and knowledgeable about modern technologies and tools.
Excellent communicator comfortable explaining ideas and reasoning in various formats.
Lead by example, owning your work and being responsible for the results.

Use JavaScript, React and other frontend technologies to build and maintain web applications.
Collaborate with our product and design teams to define feature specifications and timelines.
Engage in technical discussions to design new solutions and architecture.
Review your peers’ code to maintain and improve quality and security.
Support an open, positive, and energized culture.
Encourage innovation and foster an environment of continuous improvement.
Ensure that technical decisions support our goals around quality, high performance, scalability, reliability, availability, and security.

GraphQLJavascriptTypeScriptgRPCREST APIReactMicroservices

Posted 8 days ago

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🔥 Salesforce Quality Engineer - Remote

Posted 21 days ago

📍 Mexico

💸 500000.0 - 980000.0 MXN per year

🔍 Ecommerce

5+ years experience in software development with a focus on quality
BS or equivalent degree in Computer Science
Passionate about software quality and integrity
Great communication skills for facilitating meetings and documentation
Thrive in an agile environment
Fluent in English
Problem-solving and critical thinking skills
Knowledge of JIRA and testing methodologies
Experience with version control tools like Github

Monitor and manage defects at all stages of development
Partner with the development team on Quality Dashboard
Build a testing framework for our platform
Investigate defects and produce test cases to reproduce them
Plan, create, and execute test plans
Identify test coverage gaps and implement new tests
Execute acceptance and exploratory testing
Participate in UAT testing activities
Manage testing tools and strategies, and test data
Advocate for best quality practices
Support frequent deployments to production
Participate in agile activities and processes

AgileQASalesforceJiraAPI testingRelease ManagementSelenium

Posted 21 days ago

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🔥 Strategic Account Director - Feedonomics

Posted 30 days ago

🧭 Full-Time

🔍 ECommerce

5+ years in SaaS Enterprise Sales.
Experience in the eCommerce or adtech industry is strongly preferred.
Experience working remotely.
Experience in Performance Marketing within a large agency setting is a plus.
Strong project management skills with experience in multi-stakeholder organizations.
Excellent listening and communication skills.
Ability to plan and manage a busy schedule.
Familiarity with MEDDIC, MEDDPIC, Challenger or another Professional Selling Structure.
Experience carrying a quota and managing enterprise-level pipelines.
Technical understanding of SaaS products.
Strong consultative problem-solving sales approach.

Responsible for full sales cycle management across net new revenue acquisition through new logo acquisition.
Manage pipeline generation efforts with support from marketing and sales resources.
Handle enterprise-level prospects and maximize deal closure probabilities.
Meet with brands and agencies to discover business opportunities.
Present Feedonomics’ unique selling proposition.
Engage customers through a consultative approach.
Meet quota consistently with six-figure annual contracts.
Collaborate with various departments for sales performance enhancement.

Posted 30 days ago

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🔥 Senior Zuora Administrator - Remote

Posted about 1 month ago

📍 United States

🧭 Full-Time

🔍 Ecommerce

Minimum Bachelor’s degree required.
3-5 years of experience with Zuora recurring billing software.
Ability to troubleshoot and respond to complex billing system issues.
Strong communication and interpersonal skills.
Proficiency in Microsoft Office, Google for Work applications, and SQL.
Zuora Administrator certification preferred.
Knowledge of GAAP preferred.

Operate as the primary architectural lead on the Zuora billing and revenue systems.
Manage all aspects of the Zuora system and its integrations with other systems like Salesforce.
Create and manage the product catalog, revenue recognition rules, and EOM reports.
Ensure SOX compliance for Zuora, including internal controls and audits.
Develop and maintain security practices and access controls.
Participate in integration testing and identify system enhancements.

SQLData AnalysisSalesforceMicrosoft ExcelAccountingTroubleshooting

Posted about 1 month ago

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🔥 Account Executive - Remote

Posted about 1 month ago

📍 Atlanta, GA

🧭 Full-Time

💸 96900.0 - 163875.0 USD per year

🔍 ECommerce

2+ years in a high volume, fast-paced inside sales environment in a technology organization.
Proven history of consistently beating sales quotas and objectives.
Experience in eCommerce is a plus.
Self-driven and results-oriented outlook.
Excellent written and verbal communication skills.
Ability to manage sensitive client information confidentially.

Inside sales role responsible for driving sales revenue through new client acquisition.
Owns expansion selling after opportunities are uncovered by Customer Success Managers.
Prepares proposals, contracts, and sales presentations.
Acts as the main point of contact for customers regarding ongoing business requirements.
Manages complex sales cycles involving multiple partners and stakeholders.
Resolves customer inquiries to maximize satisfaction.
Maintains a CRM with a high volume of leads.

Sales experienceCRM

Posted about 1 month ago

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🔥 Account Manager- Remote

Posted about 1 month ago

📍 US

🧭 Full-Time

💸 107440.0 - 181700.0 USD per year

🔍 Ecommerce

5+ years managing complex B2B and/or B2C SaaS accounts with proven retention and expansion achievements.
Experience coordinating with internal teams and external partners for customer success.
Knowledge of SaaS metrics and customer lifecycle management.
Exceptional interpersonal and communication skills to build trust and influence decision-makers.

Create and execute plans to identify and build upsell and cross-sell opportunities within existing accounts.
Construct a detailed territory plan outlining strategies and target accounts to exceed quotas.
Develop customized proposals and maintain proactive communication with clients.
Lead business reviews, track account metrics, and provide regular updates to stakeholders.

Account ManagementCRMCustomer SuccessSaaS

Posted about 1 month ago

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🔥 Account Director, B2B - Remote

Posted about 1 month ago

📍 US

🧭 Full-Time

💸 146220.4 - 247284.5 USD per year

🔍 ECommerce

5+ years sales experience, including 3+ years technology sales experience.
Consultative solutions selling for a SaaS or eCommerce company.
Demonstrated ability to drive complex sales with stakeholders.
Excellent written/verbal communication and customer relationship skills.
Strong Internet, email, and electronic document management skills.
Basic understanding of HTML, CSS, and internet technologies.
Technical understanding of software and the eCommerce space.
Customer focused and ethical.
Analytical with the ability to provide consistent, accurate sales forecasts.
Solution-oriented with the ability to identify and creatively solve complex problems.

Drive sales revenue through new client acquisition.
Actively manage the sales process, including positioning, presenting, and demoing the product, and closing sales.
Act as territory owner and subject matter expert.
Build and manage a book of business through outbound prospecting as well as inbound leads.
Identify each client’s unique needs and cultivate effective sales strategies and proposals.
Coordinate resources for implementation.
Provide eCommerce industry information to clients regarding web design, online marketing, and eCommerce strategies.
Meet or exceed sales targets and performance metrics.
Maintain a CRM with leads and effectively manage accounts.
Communicate with management team and team members to increase client satisfaction.
Engage closely with the BigCommerce Partner Ecosystem and Sales Engineering team.

LeadershipProject ManagementBusiness DevelopmentHTMLCSSJavaJavascriptjQueryProduct ManagementGoogle AnalyticsCross-functional Team LeadershipProduct DevelopmentGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingSEONegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationProblem-solving skillsSales experience

Posted about 1 month ago

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🔥 Technical Account Manager - Remote

Posted about 2 months ago

📍 Mexico

🧭 Full-Time

🔍 ECommerce

3+ years experience managing the technical aspects of an enterprise portfolio or direct client consulting.
Experience with eCommerce consulting, APIs, headless ecosystems, HTML, CSS, and JavaScript.
Strong understanding of eCommerce website optimization and best practices.
Experience with foundational online marketing principles including SEO, Paid Search, Affiliate, Display Advertising, Conversion Tools, Email Marketing, and Social Media.
Customer-focused advocate driving growth throughout the client's lifecycle.
Exposure to working with Design Agencies, App Developers, Project Managers, and Engineering teams.
Experience with the BigCommerce product is a plus.
Bachelor’s degree in business, marketing, or computer science or equivalent experience required.
Must be ambitious, self-motivated, goal-oriented, highly collaborative, and driven.

Manage a book of business, including Fortune 500 companies.
Provide proactive, strategic, and operational technical guidance.
Be a technical resource for optimizing customer’s technical ecosystems.
Collaborate with Product and Engineering teams on feature prioritization.
Develop and maintain Technical account level Run Books.
Provide platform configuration support and conduct service reviews.
Work with internal Support teams for case management.
Lead technical Best Practice reviews with clients.
Personalize information regarding maintenance and product updates.
Participate in business reviews and recommend growth plans.
Communicate initiative progress to stakeholders.
Evaluate technology environments and recommend relevant solutions.
Assist with high severity requests and manage escalations.

HTMLCSSJavascript

Posted about 2 months ago

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🔥 Account Director - Remote

Posted about 2 months ago

📍 United States

🧭 Full-Time

💸 197200 - 333500 USD per year

🔍 ECommerce

7+ years sales experience, including 3+ years technology sales experience in a high volume, fast-paced environment.
Talented Seller with a proven ability to drive complex sales.
Excellent written/verbal communication and customer relationship skills.
Strong Internet, email, and electronic document management skills.
Basic understanding of HTML, CSS and internet technologies is a plus.
Technical understanding of software and the ecommerce space.
Customer focused and ethical.
Ability to manage sensitive client information and numerous details.
Results-oriented with a positive outlook.
Ability to provide consistent, accurate sales forecasts.
Ability to identify and creatively solve complex problems.
Master of cold opens and overcoming objections.

Drive sales revenue through new client acquisition for $1M+ accounts.
Actively manage the sales process, including positioning, presenting and demoing the product, and closing sales.
Act as territory owner and subject matter expert.
Build and manage a book of business through outbound prospecting and inbound leads.
Identify each client’s unique needs and cultivate effective sales strategies and proposals.
Coordinate resources for implementation.
Provide eCommerce industry information regarding web design, online marketing, and ecommerce strategies.
Meet or exceed sales targets and performance metrics.
Maintain a CRM with leads and effectively manage an account set.
Communicate with management and team members to drive client satisfaction and sales improvements.
Engage with the BigCommerce Partner Ecosystem and Sales Engineering team to close sales.

LeadershipBusiness DevelopmentHTMLCSSGoogle AnalyticsCross-functional Team LeadershipGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingSEONegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communication

Posted about 2 months ago

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🔥 Technical Representative Representative (Cork, Remote)

Posted about 2 months ago

📍 Ireland

🔍 ECommerce

A strong work ethic demonstrating dedication to the company and team.
Experience in a customer-facing, service-oriented role, preferably in technical support or customer service contact center.
Exceptional ability to use self-service resources to find solutions.
Strong aptitude toward web, eCommerce, and hosting technologies.
Exceptional critical thinking, soft skills, and a passion for customer success.
Ability to effectively communicate with and deescalate frustrated customers.
Basic understanding of web languages (HTML, CSS, Javascript, jQuery) and data structures preferred.
Flexibility to shift work and occasional overtime in a 24x7x365 environment.

Provide outstanding phone, email, and chat-based technical support to customers in a fast-paced 24x7 environment.
Develop solutions for improving customer satisfaction and create lifelong promoters of the brand.
Communicate with management and developers to enhance product functionality.
Decrease incoming volume by striving for first contact resolution and advising customers on eCommerce best practices.
Assist customers with common billing, invoice, and account issues.
Utilize various training methods to stay updated on product advancements.

Communication SkillsProblem SolvingCustomer serviceTechnical support

Posted about 2 months ago

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Shown 10 out of 11

BigCommerce

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