Senior Sales Engineer - Remote

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Requirements:

• 5+ years Sales/Solutions Engineering experience in a relevant market
• Strong knowledge of web technologies including HTML, CSS, JavaScript, React, Next.js, and JSON.
• A history of working with RESTful APIs and popular API clients, such as Postman.
• SaaS sales experience with comprehension of the milestones associated with a software sales cycle.
• Comfortable with consultative presentation to C-level business executives as well as detailed, in-depth discussions with a technical audience.
• Experience with commerce solutions and applications including POS, product catalogs, order management, ERP and payment gateways.

Responsibilities:

• Educate prospects on BigCommerce solution by providing a consultative, best practices approach including analysis and analytics to match prospect’s business and technical requirements
• Conduct needs analysis and technical scoping sessions with prospective customers to gather and document key requirements
• Become fluent in competitive positioning and be effective in differentiating BigCommerce
• Provide pre-sales technical consulting to Sales staff by participating in online demonstrations, conference calls and site visits with our Account Executives
• Document all customer questions to ensure immediate follow-up on all outstanding issues
• Become a trusted advisor and the voice of our prospects and partners to Sales and Marketing teams
• Work closely with the Account Directors to respond to proposals and RFP’s to ensure that all technical information and recommendations address client’s requirements
• Support our partner ecosystem, including Design and Technology partners, in developing custom solutions to meet prospect needs
• Collaborate with Product Management, Engineering, Client Services, and Marketing teams to ensure that newly released features are understood and continue to strengthen our value proposition.
• Lead initiatives to facilitate smoother and faster sales cycles as well as higher win rates.
• Ability to travel up to 25% of the time, for usually 1-2 days per visit to support prospects, partners and industry events.