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Technical Writer - Remote

Posted 4 days agoViewed

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💎 Seniority level: Middle, 3+ years

💸 Salary: 51000.0 - 86000.0 USD per year

🔍 Industry: E-commerce

🏢 Company: BigCommerce👥 1001-5000💰 $64,000,000 Series F almost 7 years ago🫂 Last layoff over 1 year agoSoftware Development

🗣️ Languages: English

⏳ Experience: 3+ years

Requirements:
  • 3+ years related professional experience in the technology industry as an engineer, technical product manager, developer community manager, developer advocate, developer educator, technical writer, or technically minded entrepreneur, or similar roles.
  • 3+ years of experience with e-commerce tools and applications, inclusive of SaaS and open source storefronts, headless implementations, POS, PIM, OMS, ERP, and payment gateways.
  • Great understanding of APIs and front-end development tools; capable of running API requests when given API docs or a Postman library.
  • Good understanding of local development practices; able to run and modify a site locally using popular frameworks like Next.js and Nuxt.js, comfortable with HTML / CSS / JS.
  • Excellent verbal and written communication skills; able to explain complex topics to a range of audiences.
  • Great understanding of GitHub.
Responsibilities:
  • Develop and test tutorials, guides, and code samples tailored to developers and internal engineering and architect teams.
  • Create content for both new and experienced developers with minimal direction.
  • Support the Education team in creating and maintaining developer and user content, including documentation and training materials.
  • Mentor junior technical writers to foster a transparent and collaborative knowledge-sharing environment
  • Identify and connect with key stakeholders within the company, including Product and Engineering, Strategic Business Development, Professional Services, and Marketing.
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