- Define the human-AI relationship within the product to determine where users maintain control and where AI automates tasks.
- Develop design patterns for trust and control that ensure AI interactions feel safe and dependable.
- Create new interaction patterns for AI features, addressing edge cases such as waiting times, cost, and handling incorrect results.
- Partner with product managers, engineers, and researchers to transform new capabilities into useful, end-to-end experiences.
- Establish consistent design patterns to evolve the company's design language.
- Proactively identify problems and lead solutions through continuous prototyping rather than relying on static specs.
- Conduct user research through interviews and sales/customer success interactions to inform design decisions.
Product designPrototyping