Business Development Manager

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Requirements:

• 3+ years of proven sales or account management experience.
• Natural relationship builder with integrity, reliability and maturity.
• Excellent listening, negotiation and presentation abilities.
• Strong communication, negotiation & presentation skills.
• Ability to manage multiple projects with keen attention to detail.
• Self-motivated, results-driven, and passionate about customer relationships.
• Proficiency in Microsoft Office, Teams & Zoom.
• Willingness to travel within Ireland & access to reliable home Wi-Fi.
• Experience in healthcare (desirable but not essential).

Responsibilities:

• Maximise and maintain existing accounts and relationships while proactively visiting prospective customers to build relationships and expand the region.
• Serve as the lead point of contact for all customer account management matters
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to customers.
• Build strong, long-lasting relationships and act as a trusted advisor.
• Provide product and COSHH training (full training provided).
• Negotiate contracts and drive sales to meet targets.
• Work with the Sales team to onboard and integrate new clients and developing existing client relationships.
• Contribute information to sales strategies by assessing current product results, monitoring competitive products, assessing needs to be filled and analysing customer reactions.
• Monitor customers’ budget, explaining costs or expenditures, and discussing new terms, if necessary.
• Work closely with the Customer Care team.