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Account Manager

Posted about 21 hours agoViewed

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💎 Seniority level: Manager, 3+ years in account management, customer success and/or sales; 1-3 years in financial analysis

📍 Location: United States

💸 Salary: 55000.0 - 75000.0 USD per year

🔍 Industry: Hospitality, vacation rentals, real estate

🏢 Company: AvantStay👥 251-500💰 about 1 year ago🫂 Last layoff over 1 year agoHospitalityTourismTravel

🗣️ Languages: English

⏳ Experience: 3+ years in account management, customer success and/or sales; 1-3 years in financial analysis

🪄 Skills: Data AnalysisSalesforceNegotiationAccount ManagementCross-functional collaborationFinancial analysisCustomer Success

Requirements:
  • 3+ years experience in account management, customer success, or sales.
  • 1-3 years experience in financial analysis and reporting.
  • Prior experience in a client-facing role is required.
  • Industry experience in vacation rentals, real estate, or hospitality is preferred.
  • Strong negotiation and persuasion skills.
  • Exceptional verbal and written communication skills.
  • Creative problem-solving abilities.
  • Excellent time management and organizational skills.
  • Experience in leading cross-functional collaboration.
  • Strong analytical skills for interpreting data.
  • Proactive mindset for ownership in a fast-paced environment.
Responsibilities:
  • Develop and strengthen relationships with property owners through proactive communication.
  • Analyze and optimize property performance by evaluating financial metrics.
  • Troubleshoot and resolve issues while working closely with internal teams.
  • Promote opportunities for additional services to enhance property visibility and rental income.
  • Collaborate cross-functionally to identify growth opportunities and support onboarding.
  • Achieve key performance metrics related to owner satisfaction and engagement.
  • Assist with escalated guest and homeowner concerns during high-volume periods.
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