Account Manager

Posted about 1 month agoViewed

💎 Seniority level: Manager, 3+ years in account management, customer success and/or sales; 1-3 years in financial analysis

📍 Location: United States

💸 Salary: 55000.0 - 75000.0 USD per year

🔍 Industry: Hospitality, vacation rentals, real estate

🏢 Company: AvantStay👥 251-500💰 about 1 year ago🫂 Last layoff over 1 year agoHospitality Tourism Travel

🗣️ Languages: English

⏳ Experience: 3+ years in account management, customer success and/or sales; 1-3 years in financial analysis

🪄 Skills: Data AnalysisSalesforceNegotiationAccount ManagementCross-functional collaborationFinancial analysisCustomer Success

Requirements:

3+ years experience in account management, customer success, or sales.
1-3 years experience in financial analysis and reporting.
Prior experience in a client-facing role is required.
Industry experience in vacation rentals, real estate, or hospitality is preferred.
Strong negotiation and persuasion skills.
Exceptional verbal and written communication skills.
Creative problem-solving abilities.
Excellent time management and organizational skills.
Experience in leading cross-functional collaboration.
Strong analytical skills for interpreting data.
Proactive mindset for ownership in a fast-paced environment.

Responsibilities:

Develop and strengthen relationships with property owners through proactive communication.
Analyze and optimize property performance by evaluating financial metrics.
Troubleshoot and resolve issues while working closely with internal teams.
Promote opportunities for additional services to enhance property visibility and rental income.
Collaborate cross-functionally to identify growth opportunities and support onboarding.
Achieve key performance metrics related to owner satisfaction and engagement.
Assist with escalated guest and homeowner concerns during high-volume periods.

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