- Own day-to-day client management for assigned accounts, serving as the primary point of contact for working teams and select mid-level stakeholders.
- Manage deliverables across campaigns and initiatives, ensuring timelines, scopes, owners, and dependencies are clearly defined and commitments are met.
- Translate channel strategies and media plans into clear action steps for internal activation, analytics, creative, and other partner teams.
- Lead internal status meetings and maintain delivery trackers so all teams understand their responsibilities, deadlines, priorities, and expectations.
- Monitor campaign launches, pacing, and delivery milestones to ensure service levels and quality standards are consistently met.
- Proactively identify delivery risks, gaps, and areas of misalignment, escalating issues appropriately with proposed solutions.
- Partner closely with Client Strategy leaders to support planning cycles, quarterly business reviews, and ongoing client communications.
- Maintain clear and timely client communications that summarize progress, decisions, next steps, risks, and key considerations.
- Hold internal partners accountable for agreed-upon deliverables while maintaining productive cross-functional relationships.
Project ManagementAccount ManagementDigital Marketing