Senior Account Manager - The Trade Desk Reseller

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💎 Seniority level: Senior, 5-7 years

📍 Location: United States

🔍 Industry: Marketing

🏢 Company: Goodway Group👥 251-500 Internet Advertising

🗣️ Languages: English

⏳ Experience: 5-7 years

🪄 Skills: Project ManagementSQLData AnalysisCommunication SkillsMicrosoft ExcelCustomer serviceRESTful APIsAttention to detailWritten communicationAccount ManagementVerbal communicationReportingTroubleshootingClient relationship managementSales experienceDigital MarketingCRMCustomer Success

Requirements:

5-7 years of working knowledge in paid digital media and have a strong understanding of the Programmatic Marketing landscape.
Strong customer service skills along with a proven track record of delivering exceptional responsiveness, attention to detail, and clear, concise communication.
Strong understanding of direct response/performance marketing metrics such as visitor-to-lead and lead-to-sale ratios, sales revenue by channel, cost per lead, landing page conversion rate (CVR%), customer lifetime value (CLV or LTV), LTV: CAC ratios, customer retention rate (CRR), customer acquisition cost (CAC)
Strong business acumen, as well as solid written and verbal communication skills, project management skills with a strong attention to detail.
Ability to work within multiple technical systems and platforms necessary for managing client campaigns, dashboard reporting, ad tags, and sales funnel. TTD experience is highly recommended, and any 3rd party vendor experience is a plus

Responsibilities:

Support Account Director in overall client relationships and being the day-to-day lead on accounts where you'll drive satisfaction, growth and TTD product adoption.
Monitor day-to-day progress of campaigns, make sure deadlines are met and provide quality assurance on all client deliverables.
Assist in reviewing and facilitating the completion of projects internally by working closely with the comprehensive client success team.
Actively participate/lead internal and external calls, including Kick-off, Account Team, Sales team, and client calls.
Provide quality assurance on all company output including campaign plans, reports and analysis.
Update team status documents and stay on top of upcoming tasks.
Aid in project management of team workflow processes and the execution of campaigns.
Electronically organize team files and documents within the shared drive and across GWG toolset.
Assist in IO management, Billing details/invoicing.

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