Businessolver

đź‘Ą 501-1000đź’° Private over 7 years agoAccountingFinancial ServicesInformation Technologyđź’Ľ Private Company
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Businessolver is a company specializing in providing innovative benefits administration solutions, helping organizations manage their employee benefits efficiently.

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🏢 Nerdy
đź‘Ą 501-1000đź’° $150,000,000 Post-IPO Equity over 3 years agođź«‚ Last layoff over 2 years agoEducationEdTechArtificial Intelligence (AI)
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Jobs at this company:

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đź“Ť United States

🧭 Temporary

  • Proven Customer Service and Data Entry experience
  • Experience with Verification Services, COBRA Administration, Leave of Absence, Retiree Services, and Document Fulfillment is a plus
  • Strong written and oral communications
  • Review all incoming documentation and determine eligibility for coverage elections
  • Take accountability for entire process from receipt of work to resolution and closure
  • Ensure sensitive information remains confidential and adheres to company guidelines
  • Performs other duties as assigned

Customer serviceAttention to detailWritten communicationComplianceExcellent communication skillsProblem-solving skillsMS OfficeTrainingActive listeningStrong communication skillsData entryComputer skillsCustomer support

Posted 5 days ago
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đź“Ť United States

đź’¸ 68000.0 - 107000.0 USD per year

🔍 Benefit administration

  • 7+ years proven experience in benefit administration industry
  • Strong quantitative/analytical skills
  • Strong written and oral communication skills
  • Ability to work within tight delivery timeframes
  • Fluency with all MS Office tools, including Access, Project, and Visio
  • Experience leading multiple strategic, complex projects with successful results (scope, schedule, and budget) simultaneously
  • Experience defining and documenting processes, and driving continuous improvement to processes via process measurement/metrics
  • Serves as main of contact both internally and externally for Onboarding strategic planning, client relationship and definition of client requirements for all Businessolver service offerings.
  • Leads discovery sessions that result in detailed business requirements for clients.
  • Serves as the subject matter expert for clients and Businessolver as it relates to our delivery model and application of those requirements to both new project implementations and ongoing support/delivery.
  • Assesses and mitigates risk with scope of project discovery.
  • Effectively communicates project expectations and progress to our clients, team members, and executive team in a timely and clear manner during discovery
  • Actively participates in business development and increases revenue opportunities.
  • May perform other duties as assigned.

Project ManagementSQLBusiness AnalysisData AnalysisHR ManagementCommunication SkillsMicrosoft ExcelWritten communicationMS OfficeClient relationship managementRisk ManagementProcess improvementSaaS

Posted 9 days ago
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đź“Ť United States

đź’¸ 34320.0 - 53772.0 USD per year

🔍 Benefits Administration

  • Minimum of 2 years’ experience focused on employee benefits and/or benefits administration
  • Bachelor’s Degree or equivalent experience
  • Strong Excel skills (VLOOKUP, convert to CSV, concatenation & pivot tables)
  • Tech savvy – must have a comfort level with learning and utilizing new technology
  • Ideal candidates will possess a background heavy with utilizing benefit administration systems or other Human Capital Management platforms (HCM)
  • Experience with HRIS and/or HCM system administration and configuration is a homerun!!!
  • Experience with carrier files (or EDI in general) is also ideal 
  • Excellent communication skills (especially related to technology), both written and verbal, with the ability to self-manage and manage multiple priorities
  • Demonstrated ability to partner with other Businessolver functional areas to deliver a seamless experience for the customer
  • High comfort level interacting with external clients and the ability to resolve conflicts (with both internal and external partners)
  • Natural ability to build and maintain relationships as well as being a natural collaborator and team player
  • Keen attention to detail - you must pay crazy attention and have a relentless focus on QUALITY!!!
  • Ability to maintain grace under pressure – especially during the busy season
  • Ensure positive client experiences through high quality service and communication 
  • Respond to shared inbox inquiries from clients and internal partners within expected time frames, providing regular updates to the client through resolution 
  • Review and work all open cases for clients 
  • Manage client deliverables, track progress and complete assigned work through company planning tools 
  • Maintain accountability for inbound and outbound files.
  • Maintain carrier and client SFTP setup and completion of updates as needed
  • Daily review of incoming data files, and carrier discrepancy reporting
  • Execution of client specific process and procedure
  • Complete risk mitigation reporting to include audits, team activity and case manager reports
  • Communicate daily to alert team of issues or red flags with client data or files, reviewing warnings, errors and file failures during daily stand-up and identifying team members responsible for resolution
  • Working with Carriers on ongoing file updates and requests
  • Function as the primary point of communication for our Carrier partners
  • Communicate updates to Client Services and technical partners as required
  • Identify root cause of any systemic issues

SQLHR ManagementCommunication SkillsMicrosoft ExcelProblem SolvingCustomer serviceAttention to detailClient relationship managementData entry

Posted 14 days ago
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đź“Ť United States

đź’¸ 62000.0 - 97000.0 USD per year

🔍 Software Development

  • Bachelor’s Degree and 5+ years Implementation and payroll integrations experience
  • Experience in gathering/analyzing data for writing system requirements, performing system configuration, and creating ETL processes for data transactions
  • Critical thinking skills and ability to solve problems; detail-oriented with a high degree of accuracy and follow through
  • Expertise with Excel; experience with Access, XML, JavaScript, ETL, and text files a significant plus
  • Exceptional listener, able to apply the knowledge gained effectively
  • Proven ability to manage multiple high-profile projects in a fast paced environment
  • Exceptional client relationship/consultative skill-set required
  • A self-directed team player: collaborative, seeks input, accepts and incorporates feedback from others, freely offers assistance
  • Client-focused, positive and professional attitude
  • Organized, detail oriented, accurate and responsive
  • Experience performing payroll requirements gathering, functional and data analysis, and system payroll design and configuration
  • Create and interpret technical payroll data requirements as provided from various payroll systems.
  • Effectively lead discussions and requirements for ongoing deduction files, retroactive adjustments, and closed-loop payroll.
  • Analyze and develop deduction mapping translations and rules.
  • Utilize existing tools and documentation to promote efficiency and standardization
  • Ability to maintain payroll documentation for internal and external use
  • Experience working with multiple projects and collaborating with diverse resources to meet timeline objectives
  • Ability to identify and escalate defects in technical work and implementation plans
  • Participate in ongoing business process standardization
  • Provide accurate and timely project communication, status and schedule updates to assigned client
  • Clearly communicate and present solutions to internal and external customers

SQLData AnalysisETLREST APIData modeling

Posted 16 days ago
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đź“Ť United States

🧭 Full-Time

đź’¸ 15.0 - 17.0 USD per hour

🔍 Insurance

  • Prior benefit administration, insurance brokerage or insurance provider experience is preferred
  • Strong customer-centric mindset
  • Comfortable with technology
  • Exceptional phone etiquette and communication skills
  • Answer a broad range of inbound calls in a professional, energetic, and positive manner
  • Respond accurately and thoroughly to caller inquiries and document call detail accordingly
  • Ensure compliance in all areas of processing, completing all transactions timely and accurately
  • Take accountability for entire process from receipt of work to resolution
  • Work under general supervision following established procedures

Communication SkillsAnalytical SkillsProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationComplianceInterpersonal skillsExcellent communication skillsAdaptabilityProblem-solving skillsMS OfficeTeamworkTroubleshootingActive listeningStrong work ethicClient relationship managementStrong communication skillsData entryRelationship managementComputer skillsTechnical supportCustomer supportSaaS

Posted 21 days ago
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đź“Ť United States

đź’¸ 89000.0 - 140000.0 USD per year

🔍 BI/Analytics

  • Minimum of 5 years of BI development or product management experience, preferably with a background of building analytic products intended for external/client stakeholders vs. internal stakeholders.
  • Expertise in BI tools, data warehousing, data modeling, and analytics platforms.
  • Proficiency in using statistical tools and techniques to analyze data and generate insights. Familiarity with hypothesis testing, regression analysis, and other data analysis methodologies.
  • Experience democratizing data to emphasize the accessibility and comprehensibility of data across the organization.
  • Extensive experience with BI visualization tools such as Tableau, Microsoft Power BI or similar platforms for creating dashboards and reports.
  • Understanding of data warehousing concepts, including data storage, data mining, and the ability to work with large data sets.
  • Ability to write SQL (or Python) queries for data extraction, manipulation, and analysis. Knowledge of relational and non-relational databases.
  • Understanding of Extract, Transform, Load (ETL) processes for integrating, cleaning, and consolidating data from various sources.
  • Skills in data modeling and the ability to understand and design data schemas for analytics and reporting purposes.
  • Basic understanding of machine learning algorithms and their application in predictive analytics can be beneficial.
  • Knowledge of how to integrate with various APIs (Application Programming Interfaces) to pull in data from different services.
  • Experience with cloud services like AWS, Google Cloud, or Azure, particularly their data and analytics offerings.
  • Proven ability to develop product strategies and effectively communicate recommendations to executive management.
  • Experience with agile development methodologies and experience with product management tools and services.
  • Develop and maintain a product roadmap for BI and analytics offerings, ensuring alignment with overall business strategy, delivering high-quality, scalable solutions.
  • Collaborate with cross-functional teams to understand business needs and translate to technical requirements and BI solutions.
  • Work with engineering, design, and data science teams to develop data models, dashboards, and reports to provide actionable insights to stakeholders.
  • Work with internal stakeholders (sales/marketing, client teams, call center) to drive product adoption, retention, and growth.
  • Stay up to date with competitor insights and industry trends and emerging technologies in business intelligence to identify opportunities for innovation and differentiation.
  • Establish metrics and KPIs to measure product performance and inform future development decisions.
  • Facilitate product training and provide ongoing support to ensure customer and team understanding and product success.

AWSSQLAgileBusiness IntelligenceCloud ComputingData AnalysisETLMachine LearningMicrosoft Power BIProduct ManagementCross-functional Team LeadershipTableauProduct DevelopmentProduct AnalyticsREST APICommunication SkillsAnalytical SkillsCollaborationData visualizationData modelingData analyticsData management

Posted 22 days ago
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đź“Ť United States

đź’¸ 34320.0 - 53808.0 USD per year

🔍 Benefits Administration

  • Minimum of 2 years’ experience focused on employee benefits and/or benefits administration
  • Strong Excel skills (VLOOKUP, convert to CSV, concatenation & pivot tables)
  • Tech savvy – must have a comfort level with learning, utilizing & communicating technology
  • Ideal candidates will possess a background utilizing benefit administration systems or other Human Capital Management platforms (HCM)
  • Experience with carrier files (or EDI in general) is also ideal
  • Demonstrated ability to partner with other Businessolver functional areas to deliver a seamless experience for the customer
  • High comfort level interacting with external clients and resolving conflicts
  • Natural ability to build and maintain relationships as well as being a natural collaborator and team player
  • Keen attention to detail - you must pay crazy attention and have a relentless focus on QUALITY!!!
  • Ability to maintain grace under pressure – especially during the busy season
  • Ensure positive client experiences through high quality service and communication
  • Respond to inquiries from clients and internal partners within expected time frames, providing regular updates to the client through resolution
  • Complete risk mitigation reporting including audits, team activity and case manager reporting
  • Manage client deliverables, track progress and complete assigned work through company planning tools
  • Maintain accountability for inbound and outbound files
  • Maintain carrier and client SFTP setup and completion of updates as needed
  • Daily review of incoming data files, and carrier discrepancy reporting
  • Execution of client specific process and procedure
  • Function as the primary point of communication for our Carrier partners
  • Working with Carriers on ongoing file updates and requests
  • Communicate updates to Client Services and technical partners as required
  • Identify root cause of any systemic issues

Communication SkillsCustomer serviceAttention to detailReportingTroubleshootingClient relationship managementData entry

Posted about 1 month ago
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đź“Ť United States

🧭 Full-Time

đź’¸ 37000.0 - 58000.0 USD per year

🔍 Accounting, Finance

  • 2-4 years accounting experience preferred
  • Bachelor's degree in accounting or finance preferred
  • Strong Microsoft Excel skills
  • Attention to detail and accuracy
  • Strong communication skills
  • Problem-solving abilities
  • Compile banking information from vendors
  • Create banking and invoicing templates
  • Reconcile banking records daily and monthly
  • Prepare invoices and payments
  • Analyze banking data to identify trends
  • Prepare monthly financial reports

Data AnalysisFinancial ManagementMicrosoft ExcelProblem SolvingAccountingAttention to detailOrganizational skillsReporting

Posted about 2 months ago
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đź“Ť United States

đź’¸ 72000.0 - 113000.0 USD per year

🔍 Benefits technology and services

  • Journalism or related degree, a master’s degree or additional certifications is a plus.
  • Experience in the benefits industry, specifically in Consumer Accounts or similar.
  • 5+ years of professional experience in employee benefits, journalism, content creation, or related fields.
  • HTML, CSS, or CMS experience a strong plus.
  • Strong understanding of AP and Chicago style writing rules and guidelines.
  • Proficient in Microsoft Office products, including PowerPoint.
  • Strong leadership, organizational, and time management skills.
  • Excellent verbal and written communication skills.
  • Craft educational content aligned to MyChoice Accounts products.
  • Build engagement strategies specific to Consumer Accounts.
  • Provide mentorship to team members.
  • Maintain internal and external client relationships.
  • Ensure consistency and alignment of content with brand goals.
  • Lead change management strategies for new clients.
  • Write content for online benefit portals.
  • Contribute innovative ideas for creative solutions.
  • Monitor tasks using project management software.
  • Manage project risks and deadlines.

LeadershipProject ManagementHTMLCSSContent creationContent managementCommunication SkillsMicrosoft OfficeMentoringWriting

Posted 2 months ago
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đź“Ť U.S.

đź’¸ 48000.0 - 75000.0 USD per year

🔍 Benefits technology and services

  • Bachelor’s Degree, ideally in Marketing, Communications or a related field.
  • 2-3+ years of marketing experience, ideally in B2B.
  • Basic knowledge of marketing technology stack including Salesforce, Salesloft (or similar), and HubSpot.
  • Proficient in Microsoft Office Suite.
  • Strong collaboration and project management skills.
  • Creative problem-solver with attention to detail.
  • Excellent verbal and written communication skills.
  • Bring ideas to the team and execute pre-funnel campaigns, programs, and events.
  • Drive engagement strategies for the pre-funnel space.
  • Manage content delivery across multiple channels to create brand awareness and engagement.
  • Lead development of targeted marketing strategies with cross-functional collaboration.
  • Analyze and identify customer pain points and business opportunities.
  • Manage key channel partner engagement programs and initiatives.
  • Create content to nurture leads and develop data-driven lead nurture strategies.
  • Measure and report on campaigns and programs.

Project ManagementData AnalysisSalesforceMicrosoft Office SuiteLead GenerationDigital Marketing

Posted 2 months ago
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