Client Onboarding Lead (Work Remotely Anywhere in the United States)

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Requirements:

• 7+ years proven experience in benefit administration industry
• Strong quantitative/analytical skills
• Strong written and oral communication skills
• Ability to work within tight delivery timeframes
• Fluency with all MS Office tools, including Access, Project, and Visio
• Experience leading multiple strategic, complex projects with successful results (scope, schedule, and budget) simultaneously
• Experience defining and documenting processes, and driving continuous improvement to processes via process measurement/metrics

Responsibilities:

• Serves as main of contact both internally and externally for Onboarding strategic planning, client relationship and definition of client requirements for all Businessolver service offerings.
• Leads discovery sessions that result in detailed business requirements for clients.
• Serves as the subject matter expert for clients and Businessolver as it relates to our delivery model and application of those requirements to both new project implementations and ongoing support/delivery.
• Assesses and mitigates risk with scope of project discovery.
• Effectively communicates project expectations and progress to our clients, team members, and executive team in a timely and clear manner during discovery
• Actively participates in business development and increases revenue opportunities.
• May perform other duties as assigned.