Nerdy

👥 501-1000💰 $150,000,000 Post-IPO Equity over 3 years ago🫂 Last layoff over 2 years agoEducation EdTech Artificial Intelligence (AI)📈 Public Company

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Nerdy is revolutionizing education through its live online learning platform, connecting learners of all ages with expert tutors. Their flagship product, Varsity Tutors, is one of the largest online tutoring platforms in the nation, serving students and institutions alike. Nerdy leverages cutting-edge technology, including AI, to personalize learning experiences across a vast range of subjects and formats. Nerdy's tech stack incorporates technologies like Cloudflare CDN, ASP.NET Ajax, and Google Analytics, showcasing a commitment to delivering a seamless and data-driven learning experience. They prioritize a user-centered design approach, ensuring their platform remains intuitive and engaging. Their engineering culture fosters innovation, collaboration, and high standards, as reflected in the job description’s emphasis on leadership principles like "Bias for Action" and "Insist on High Standards." With a strong remote-work culture and a mission to transform learning, Nerdy offers a dynamic and inclusive environment for talented professionals. They are a publicly traded company (NYSE: NRDY) with significant funding and are committed to providing a comprehensive benefits package, including a free learning membership, healthcare, and a 401k matching plan. Join Nerdy and contribute to the future of education!

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Jobs at this company:

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🔥 Senior Front-end Software Engineer (Full-Time Contractor)

Posted 3 days ago

🧭 Contract

🔍 Software Development

🔧 Requirements

Experience with with React and Ruby on Rails is strongly preferred.
Experience with deployment systems (e.g. GitHub Actions, AWS CodeDeploy).
Familiarity with AWS Services (e.g. RDS, Lambda, EC2, et cetera).
Familiarity with the Linux operating system and command-line tools.
Understanding of OO design, algorithms, and data structures.
Aptitude to quickly learn new languages and technologies as necessary.
Experience developing websites that are visited by thousands of visitors daily.
Experience with enhancing SEO performance.
Understand and appreciate that Nerdy is an apolitical company and that we can have the largest impact if we are united in our focus on helping people learn and not divided or distracted by advancing unrelated causes.
Computer Science or related degree preferred.

💡 Responsibilities

Write performant, maintainable code that is easy to read and well-documented.
Write automated tests to thoroughly validate the correctness of your code.
Deploy large-scale web applications.
Have a focus on quality, and operate iteratively to get from good to better.
Be a part of your team’s on-call rotation; we all own our code end-to-end from development to deployment to operations.
Come ready to learn from some of the best and brightest in the industry.
Work independently and collaboratively in a dynamic and fast-moving team.
Be effective in a team environment working with fellow engineers, product management, and design.

Posted 3 days ago

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🔥 Senior Back-end Software Engineer (Full-Time Contractor)

Posted 3 days ago

🧭 Contract

🔍 Software Development

🔧 Requirements

Experience with working with one or more of the following: Golang, Ruby on Rails
Experience with deployment systems (e.g. GitHub Actions, AWS CodeDeploy).
Familiarity with AWS Services (e.g. RDS, Lambda, EC2, et cetera).
Familiarity with the Linux operating system and command-line tools.
Understanding of OO design, algorithms, and data structures.
Aptitude to quickly learn new languages and technologies as necessary.
Understand and appreciate that Nerdy is an apolitical company and that we can have the largest impact if we are united in our focus on helping people learn and not divided or distracted by advancing unrelated causes.

💡 Responsibilities

Write performant, maintainable code that is easy to read and well-documented.
Write automated tests to thoroughly validate the correctness of your code.
Deploy large-scale web applications.
Have a focus on quality, and operate iteratively to get from good to better.
Be a part of your team’s on-call rotation; we all own our code end-to-end from development to deployment to operations.
Come ready to learn from some of the best and brightest in the industry.
Work independently and collaboratively in a dynamic and fast-moving team.
Be effective in a team environment working with fellow engineers, product management, and design.

Posted 3 days ago

Apply

🔥 Customer Success Operations Associate (Temporary)

Posted 5 days ago

🧭 Temporary

🔍 EdTech

🔧 Requirements

3+ years of experience in Customer Success Operations, Revenue Operations, or related roles in SaaS or EdTech
Experience working with HubSpot, Gainsight, Zendesk, or similar customer success platforms
Strong data analysis skills
Experience in workflow automation, process optimization, and CS tool administration

💡 Responsibilities

Oversee CS tooling, automation, and analytics
Ensure seamless integration of platforms and data accuracy
Streamline operations and enhance customer insights

Posted 5 days ago

Apply

🔥 Customer Success Operations Associate (Temporary)

Posted 5 days ago

🧭 Temporary

🔍 EdTech

🔧 Requirements

3+ years of experience in Customer Success Operations, Revenue Operations, or related roles in SaaS or EdTech
Experience working with HubSpot, Gainsight, Zendesk, or similar customer success platforms
Strong data analysis skills, with the ability to interpret trends and provide actionable insights
Experience in workflow automation, process optimization, and CS tool administration

💡 Responsibilities

Oversee CS tooling, automation, and analytics
Ensure seamless integration of platforms, data accuracy, and efficiency across workflows
Partner with CS leadership, cross-functional teams, and digital engagement specialists to streamline operations, enhance customer insights, and enable proactive customer management

Posted 5 days ago

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🔥 Senior Director, Consumer Operations

Posted 10 days ago

🔧 Requirements

10+ years of leadership experience in customer success, retention, support operations, or marketplace strategy within a high-growth environment.
Deep expertise in two-sided marketplaces—strong understanding of supply-demand balance, user engagement, and lifecycle optimization.
Demonstrated success partnering with Product & Engineering teams to develop and scale customer-centric solutions.
Proven track record of managing a customer success or operations P&L, optimizing cost-to-serve while enhancing customer engagement and retention.
Hands-on experience implementing chatbots, predictive retention analytics, and automation tools to drive efficiency and engagement.
Strong ability to develop and refine retention, re-engagement, and win-back strategies to extend customer lifetime value (LTV).
Comfortable working with executive teams, board members, and cross-functional leaders to shape retention and engagement strategies.

💡 Responsibilities

Lead the evolution of customer retention and re-engagement strategies, focusing on long-term customer lifetime value, win-back efforts, and reducing friction in the user experience.
Drive continuous improvement in how we engage customers post-conversion, ensuring that every touchpoint—from onboarding to long-term retention—delivers a seamless, high-impact experience.
Work cross-functionally with Product, Marketing, and Operations to align retention initiatives with product enhancements, automation, and customer engagement strategies.
Own and continuously improve customer support and re-engagement functions, ensuring that AI-driven automation, chatbots, and intelligent routing evolve to meet changing customer needs.
Refine the use of predictive analytics and machine learning models to proactively reduce churn, identify high-value customer segments, and drive personalized engagement.
Collaborate with Data Science & Engineering to enhance retention models and early warning systems, ensuring a proactive approach to customer lifecycle management.
Develop and iterate on win-back and re-engagement strategies, ensuring we have effective mechanisms to bring customers back after lapses in engagement.
Improve segmentation and targeting models to deliver the right messaging and incentives at the right time, extending customer relationships.
Partner with Revenue, Finance, and Marketing to test and refine pricing, incentives, and customer journey enhancements that improve retention and maximize lifetime value.
Act as a strategic partner to senior leadership and the executive team, providing data-driven insights and recommendations on customer lifecycle, retention, and re-engagement strategies.
Own the retention & engagement P&L, ensuring investments are focused on high-impact initiatives that balance cost efficiency with meaningful customer outcomes.

Posted 10 days ago

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🔥 Director, Consumer Business Operations

Posted 11 days ago

🔧 Requirements

10+ years of experience in customer support, operations, or contact center leadership roles.
Proven track record of leading and scaling Tier 1 support teams (50+ employees) in high-volume, fast-paced environments.
Deep expertise in AI-driven automation, chatbots, and self-service strategies.
Retention & escalation management expert.
Strong data analytics & forecasting skills.
P&L ownership experience.

💡 Responsibilities

Define a customer support operations roadmap.
Lead implementation of chatbot automation, workflow enhancements, and self-service features.
Own and optimize customer survival KPIs, CSAT, and operational efficiency metrics.
Ensure world-class contact center performance.
Drive efficiency by reducing cost-to-serve.
Align support operations with Nerdy’s retention goals.
Lead, mentor, and develop a high-performing team.

Posted 11 days ago

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🔥 SAT Prep Livestream Online Instructor - Work from Home, $100/hr

Posted 23 days ago

🧭 Contract

💸 100.0 USD per hour

🔍 Education

🔧 Requirements

SAT score of 1450+
Charismatic, camera-ready personalities
Professional-quality video and audio setup

💡 Responsibilities

Teach SAT Prep classes to groups of students.
Use interactive tools to drive engagement.
Deliver an unforgettable learning experience.

Posted 23 days ago

Apply

🔥 Physics Livestream Online Instructor - Work from Home, $100/hr

Posted 23 days ago

🧭 Contract

💸 100.0 USD per hour

🔍 Education

🔧 Requirements

Charismatic, camera-ready personalities
Confidence and ease in front of the camera
Professional-quality video and audio setup
Passion for sharing knowledge

💡 Responsibilities

Teach classes to enthusiastic, motivated students
Lead classes in real-time through high-quality streaming
Use interactive tools like chat and polls
Deliver an unforgettable learning experience

Posted 23 days ago

Apply

🔥 Livestream Host & Instructor for Large Live Online Classes – $100/hour

Posted 23 days ago

🧭 Contract

💸 100.0 USD per hour

🔍 Education

🔧 Requirements

Charismatic, camera-ready personalities who love being in the spotlight and can energize large groups of students.
Confidence and ease in front of the camera, with the ability to command attention and create a lively, engaging atmosphere.
A natural performer who can entertain, educate, and captivate—you thrive on interaction and love engaging a virtual audience.
A professional-quality video and audio setup that ensures your classes are broadcast with clarity and reliability.

💡 Responsibilities

Teach academic and enrichment classes to enthusiastic, motivated students eager to learn.
Lead classes in real-time through high-quality streaming.
Use interactive tools like chat and polls to drive engagement.

Posted 23 days ago

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🔥 Influencer & Instructor for Live Online Livestream Classes – $100/hour

Posted 23 days ago

🧭 Contract

💸 100.0 USD per hour

🔍 Education

🔧 Requirements

Charismatic, camera-ready personalities.
Confidence and ease in front of the camera.
Professional-quality video and audio setup.

💡 Responsibilities

Teach academic and enrichment classes.
Lead classes in real-time through high-quality streaming.

Posted 23 days ago

Apply

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