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Account Management
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📍 North America

🧭 Full-Time

🔍 SaaS

🏢 Company: Ashby👥 51-100💰 $30,000,000 Series C 9 months agoManagement Information SystemsHuman ResourcesRecruitingSoftware

  • You have a track record of successfully growing, leading and developing high-performing Customer Success Teams in a SaaS environment, bolstering a culture of excellence and empathy.
  • You are skilled at understanding and improving the customer journey for organizations with 1,000+ employees.
  • You have a deep understanding of B2B customer needs and have a history of ensuring outstanding experience for complex organizations.
  • Lead (and continue to grow) an impressive team of skilled and tenured Strategic CSMs.
  • Shape how we serve our Enterprise segment.
  • Partner with internal teams to help advocate for product changes that ensure we’re fully supporting our most sophisticated customers.

LeadershipData AnalysisPeople ManagementProject CoordinationCross-functional Team LeadershipProduct AnalyticsStrategic ManagementCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceMentoringCoachingExcellent communication skillsAccount ManagementTeamworkEmpathyActive listeningRelationship managementSales experienceData visualizationStakeholder managementStrategic thinkingProcess improvementCustomer supportCustomer SuccessSaaSBudget management

Posted 40 minutes ago
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🔥 Senior Solutions Engineer
Posted about 1 hour ago

📍 USA

🧭 Full-Time

🔍 SaaS

🏢 Company: Fieldguide👥 101-250💰 $30,000,000 Series B 12 months agoArtificial Intelligence (AI)Document Management

  • 3+ years of hands on customer facing enterprise solutions engineering experience, with demonstrated success persuading and influencing SaaS deals
  • 3+ years of experience in financial audit or advisory services at a public accounting firm
  • Experience walking through product demonstrations with C-suite executives while maintaining poise and confidence
  • Sales process and infrastructure experience, including excellent working knowledge of at least one leading CRM (Salesforce, Hubspot, etc)
  • Effectively partner with Account Executives to understand prospects’ challenges and articulate Fieldguide’s value proposition, vision, and strategy to prospects
  • Build credibility with technical champion at the prospect company
  • Understand and help orchestrate all phases of the sales cycle, including leading technical validations during the Proof of Value phase
  • Increase sales velocity and contribute to closing deals
  • Participate and contribute to the enterprise sales process, product, or best practices initiatives
  • Manage organized discoveries to uncover customer needs and requirements that relate to decision criteria and key business issues
  • Present and demonstrate the product in a persuasive way based on key messages, decision criteria, and key business issues, ensuring the product is presented competitively
  • Successfully manage customer questions and objections and resolve concerns
  • Partner with Customer Success to enable complex onboarding of enterprise customers
  • Partner with Sales and Marketing on deal strategies, and with Engineering, Product, and Design teams to work through challenging technical problems
  • Engage with product management to provide insight into prospect and customer needs and industry trends, influencing the roadmap for market success
  • Ensure that the roadmap is clear to customers as required to influence buying decisions
  • Provide leadership by creating content and trainings for key areas
  • Work with the extended team to ensure that they are successful and learn from your expertise
  • Embody Fieldguide’s core leadership principles and cultural values

LeadershipSQLCloud ComputingCybersecurityData AnalysisSalesforceCommunication SkillsCollaborationCustomer serviceRESTful APIsPresentation skillsWritten communicationNetworkingProblem-solving skillsAccount ManagementEmpathyActive listeningSales experienceTechnical supportCRMFinancial analysisCustomer supportCustomer SuccessSaaS

Posted about 1 hour ago
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📍 Brazil

🧭 Full-Time

🔍 IGaming

🏢 Company: Khan Tech

  • 3+ years of experience in account management/business development/sales within the iGaming industry.
  • Strong networking skills and knowledge of sales within the iGaming/Gambling/Betting industry
  • Experience conducting negotiations and managing partner relationships
  • Proficient in CRM systems, Excel, and PowerPoint
  • Strong leadership, analytical, and presentation skills
  • Proven track record of expertise in attendance at industry events (ICE, Sigma, etc.)
  • Fluent English, Spanish /Portugese communication skills
  • Willingness to travel for conferences and networking events
  • Developing and implementing sales strategies aligned with company objectives
  • Actively sourcing new partners through LinkedIn, networking events, exhibitions, and international conferences.
  • Act as the primary point of contact for clients, addressing their needs, resolving issues promptly, and identifying opportunities to optimize their performance and revenue.
  • Collaborating with marketing, product, and customer service to improve customer interactions
  • Build and maintain trustful and long-lasting relationships with partners and clients, ensuring exceptional service and consistent communication to foster loyalty and satisfaction.
  • Setting and monitoring sales targets on a monthly, quarterly, and yearly basis
  • Streamlining sales processes and identifying areas for improvement (e.g., legal, certifications).

LeadershipBusiness DevelopmentSalesforceRESTful APIsNetworkingAccount ManagementNegotiation skillsSales experienceCRMEnglish communicationPowerPoint

Posted about 1 hour ago
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📍 Germany

🧭 Full-Time

🔍 Automotive Software

🏢 Company: Valsoft Corporation

  • Experience in B2B sales, ideally in the automotive or software industry.
  • Strong communication skills and negotiation skills.
  • High level of self-motivation as well as an independent and goal-oriented way of working.
  • Willingness to travel within the DACH region.
  • Confident use of digital tools and software solutions.
  • Fluent in English
  • Support and further development of existing customer relationships with car dealerships (cars and trucks) and workshops in the DACH region.
  • Identification and targeted approach of potential new customers for successful market expansion.
  • Conducting product presentations (online & on-site) and consulting on FILAKS. PLUS. Preparation and negotiation of offers and conclusion of contracts.
  • Cooperation with the internal teams of support, development/product management and consulting for optimal customer care.
  • Participation in trade fairs and industry events for networking and market analysis.

SalesforceCommunication SkillsCustomer serviceRESTful APIsAccount ManagementNegotiation skillsClient relationship managementSales experienceMarket ResearchDigital MarketingCRM

Posted about 2 hours ago
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📍 United States

💸 65000.0 - 80000.0 USD per year

🔍 ECommerce and CMS

  • Possess a natural analytical way of thinking.
  • Be able to explain technical concepts to non-technical users.
  • Strong interpersonal and communication skills.
  • Managing delivery on our eCommerce and CMS accounts while partnering closely with our Development team.
  • Collecting detailed business requirements and translating those requirements for web development.
  • Acting as program/project manager; product owner; business analyst; and QA.

Project ManagementBusiness AnalysisQACommunication SkillsAnalytical SkillsInterpersonal skillsAccount ManagementTroubleshootingClient relationship managementCross-functional collaboration

Posted about 2 hours ago
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📍 United States

🧭 Full-Time

💸 81200.0 - 101500.0 USD per year

🔍 Software

🏢 Company: Cohesity👥 1001-5000💰 $150,000,000 Series F 11 months agoArtificial Intelligence (AI)Data CenterCloud ComputingAnalyticsInformation TechnologyCyber SecurityData Storage

  • Bachelors degree in Business or a related field.
  • Minimum one year, preferred three years negotiating with and selling to enterprise I/T buyers in a quota-carrying sales role.
  • Industry experience with or knowledge of enterprise software sales, software subscription services, or software as a service licensing methodology.
  • Proficiency with Salesforce.com CRM, Microsoft Office (mainly Excel), and other CRM tools.
  • Familiarity with enterprise procurement processes, specifically for I/T-related spending.
  • Ability to thrive in a quickly evolving and demanding environment.
  • Demonstrable history of personal development, increasing responsibility.
  • Ability to clearly articulate Cohesity’s value via written or verbal communication.
  • Be responsible for managing a book of software superscription renewal business, aligned by quarter, and closing the sale of all renewal contracts before contract expiration.
  • Meet quarterly, half-year, and annual targets (quota) associated with an assigned book of renewal business.
  • Maintain direct engagement with customers and channel partners throughout a contract's lifecycle to identify and eliminate potential obstacles to timely renewal.
  • Ensure assigned renewals are closed on time by working in a highly collaborative environment with internal organizations -- Inside/Field sales, Customer Success, and Channel sales.
  • Talk to customers about renewal prices and, if necessary, acquire customer commitment on updated terms.
  • Generate and manage sales opportunities and quotes in SFDC. Provide timely updates to sales opportunities reflective of the sales cycle and any challenges identified.
  • Work closely with external partners, distributors, and resellers to provide a value-driven renewal experience and participate and present in customer quarterly business reviews.
  • Accurately forecast what renewal business is expected to close each quarter. Identify renewals at risk of closing/on time. Investigate and document loss reasons for renewals that do not close.

SalesforceCustomer serviceMicrosoft OfficeRESTful APIsNegotiationAccount ManagementClient relationship managementSales experienceCRMCustomer SuccessSaaS

Posted about 2 hours ago
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📍 United States

💸 207000.0 - 366000.0 USD per year

🔍 Software Development

🏢 Company: GitLab👥 1001-5000💰 $268,000,000 Series E over 5 years ago🫂 Last layoff about 2 years agoDeveloper ToolsDevOpsOpen SourceSaaSCloud Security

  • 5+ years of proven success selling technology solutions to U.S. Civilian Agencies, particularly within DOJ or Commerce (highly desired)
  • Deep understanding of federal procurement vehicles, compliance requirements, and agency buying cycles
  • Consultative approach that positions technology as a mission enabler
  • Passion for open source and modern software development practices
  • Track record of navigating complex stakeholder environments and building consensus
  • Able to provide high degree of major account management and control
  • Work under minimal supervision on complex projects
  • Ability to leverage established relationships and proven sales techniques for success
  • Effective communicator (written/verbal), strong interpersonal skills
  • Ability to use GitLab
  • Build and execute strategic account plans that align GitLab's platform with agency modernization initiatives
  • Navigate complex procurement cycles and develop multi-year technology roadmaps with CIOs and technical leaders
  • Partner with system integrators and resellers to create powerful solutions for government challenges
  • Act as a primary point of contact and the face of GitLab for our strategic and large prospects.
  • Take ownership of your book of business
  • Provide account leadership and direction in the pre- and post-sales process
  • Conduct sales activities including prospecting and developing opportunities in large/strategic accounts
  • Ensure the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales engineering and support resources
  • Be the voice of the customer by contributing product ideas to our public issue tracker
  • Travel as necessary to accounts in order to develop relationships and close large opportunities
  • Generate qualified leads and develop new customers in conjunction with our strategic channel partners in exceeding quota.

LeadershipProject ManagementSoftware DevelopmentSQLBusiness DevelopmentCloud ComputingCybersecurityGitProduct ManagementSalesforceSoftware ArchitectureStrategic ManagementCommunication SkillsCI/CDCustomer serviceRESTful APIsNegotiationDevOpsComplianceRelationship buildingAccount ManagementClient relationship managementSales experienceStrategic thinkingCRM

Posted about 3 hours ago
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🔥 Sales Engineer
Posted about 3 hours ago

📍 Canada

🔍 SaaS

  • 3+ years of proven experience demonstrating technical product features to a range of audiences
  • Experience engaging with Enterprise clients is an asset.
  • A university, college, or post-graduate certificate in Marketing, Business, Engineering, or a related field is an asset.
  • Exceptional interpersonal skills, with the ability to build strong cross-functional relationships and rapport with diverse internal and external stakeholders.
  • Ability to adapt communication and messaging to influence product sales across various target audiences.
  • Strong ability to translate customer needs into technical/system requirements for Product Teams.
  • Expertise in creating impactful presentations and materials, and presenting data in a meaningful way to guide conversations that drive purchasing decisions.
  • Technical background in software, preferably with experience in a SaaS environment, including a strong understanding of integrations, connectors, and APIs.
  • Knowledge and expertise in the manufacturing industry and compliance standards are a significant advantage.
  • Willingness and ability to travel as required.
  • Excellent verbal and written communication skills in English.
  • Resilient and solution-oriented mindset - dedicated to achieving excellence and driving results.
  • Open to feedback, coachable, and always striving for self-improvement.
  • Create and deliver impactful demonstrations for customers and prospects (both virtual and in-person), as well as supporting materials to facilitate sales.
  • In collaboration with Account Executives, guide customers through their product options and prescribe solutions based on their needs.
  • Develop strong relationships with Sales and Product teams as a trusted advisor to facilitate solution improvements.
  • Identify custom technical requirements and coordinate with the Assent Product team as necessary.
  • Support Account Executives with the technical sections of RFPs/RFIs and vendor assessments for new and existing clients.
  • Share sales and product insights, as well as feedback, with Assent’s Product Management team to support new features and updates.
  • Support marketing activities by attending trade shows, conferences, and other events on behalf of the Sales team.
  • Systematically identify opportunities to improve customer satisfaction and expand customer opportunities.
  • Work closely with prospects throughout the sales cycle in both supporting platform evaluations and executing Proof of Concepts (POCs) to establish technical credibility and advocacy.
  • Assist in developing the Statement of Work (SOW) as required for sales opportunities.
  • Participate in the development and review of specification documents for new integrations and new features, as well as integrations associated with third-party systems such as ERPs, PLMs, and other relevant data sources.
  • Identify, share, and influence best practices across the sales organization in collaborative, innovative, and practical ways.
  • Familiarize yourself with corporate security policies and follow Assent’s processes and procedures.

SQLAPI testingCommunication SkillsCI/CDCustomer serviceRESTful APIsPresentation skillsAccount ManagementTroubleshootingData entrySales experienceData visualizationTechnical supportCRMSoftware EngineeringSaaS

Posted about 3 hours ago
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📍 USA

🔍 Healthcare Software

  • 5+ years of marketing experience, ideally in a B2B SaaS environment
  • Willingness and ability to travel to events throughout the US for customer events, including some overnight travel may be required throughout the year.
  • Strong project management skills, with the ability to handle multiple initiatives simultaneously and prioritize in a fast-paced environment.
  • Excellent written and verbal communication skills, with a proven ability to create impactful marketing content and sales enablement materials.
  • Results-oriented marketer proficient in using HubSpot or related CRM to analyze marketing data, metrics, and KPIs to evaluate success and inform decision-making.
  • Passion for connecting with and understanding customers
  • Demonstrated experience working cross-functionally with Customer Success, Account Management, Product, and other Marketing teams to drive customer retention and expansion.
  • Develop and execute Authenticx's customer marketing strategy to drive customer retention and expansion.
  • Build rapport with customers to increase customer advocacy, tell their stories, and drive revenue opportunities.
  • Manage and execute customer events and groups, including our annual summit and Customer Advisory Board, to drive engagement, community, and expansion
  • Develop and execute customer marketing programs through a variety of channels, including email, events, webinars, direct mail, and account-based marketing
  • Identify and leverage Authenticx’s biggest advocates to develop customer referrals, testimonials, and case studies
  • Create impactful customer emails, including automated workflows, to drive adoption, retention, and renewal
  • Collaborate cross-functionally to develop collateral, campaigns, experiences, and for Authenticx’s customer base
  • Track and analyze program performance, effectiveness, and ROI. Use data to inform strategy and next steps.

Project ManagementData AnalysisCommunication SkillsCustomer serviceRESTful APIsAccount ManagementCross-functional collaborationSales experienceMarket ResearchMarketingStakeholder managementDigital MarketingCRMCustomer SuccessSaaSA/B testing

Posted about 3 hours ago
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🔥 Agency Engagement Manager
Posted about 4 hours ago

📍 New York, NY, or Remote

🧭 Full-Time

💸 70000.0 - 120000.0 USD per year

🔍 Insurance

🏢 Company: Semsee👥 11-50💰 Series B about 3 years agoFinancial ServicesInsuranceCommercial InsuranceSoftware

  • 5+ years of related insurance experience, preferably at least partially at an insurtech
  • Excellent written and verbal communication skills
  • Proven ability to work remotely and seamlessly with multiple internal teams
  • Underwriting experience preferred
  • Be a main point of contact for agents as they quote small commercial risks, including difficult-to-place niche or specialty business as well as accessing the E&S market.
  • Build and nurture strong relationships with insurance brokers, agents, and other key stakeholders, serving as the primary point of contact and providing exceptional customer service and support.
  • Develop and implement strategic plans to effectively manage assigned agencies, identifying key growth opportunities and prioritizing initiatives to drive new business development and achieve revenue targets.
  • Become an expert on our platform and the many products available to address client inquiries and effectively communicate our value proposition. Maintain a thorough understanding of our insurance products, coverage options, underwriting guidelines, and industry regulations, effectively communicating value propositions and addressing client inquiries and concerns.
  • Collaborate closely with internal teams, including underwriting, marketing, and operations, to ensure seamless coordination and execution of sales initiatives, leveraging cross-functional expertise to deliver comprehensive solutions and exceed client expectations.

AgileBusiness DevelopmentCross-functional Team LeadershipREST APICommunication SkillsProblem SolvingNegotiationExcellent communication skillsAccount ManagementClient relationship managementSales experienceStrategic thinkingCRM

Posted about 4 hours ago
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