Investigate and submit evidence for chargebacks and payment disputes.
Process complex escalations, reshipments, delivery issues, and refund exceptions.
Manage assigned queues and maintain accurate records to ensure operational continuity.
Execute quality checks and follow SOPs for data handling and financial controls.
Provide feedback on workflows and documentation to support continuous improvement.
Support temporary initiatives such as outbound calls and beta-tester communications.
Data AnalysisShopifyQuality Assurance+1 more
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About Maneuver Marketing
Maneuver Marketing pioneers the health and wellness eCommerce space, building and scaling direct-to-consumer natural supplement brands. In just five years, the company grew its brands to over $150M in annual sales. They serve more than 3 million customers globally, processing an average of 4,000 daily orders across nine product lines. This achievement earned them recognition as one of APAC's top high-growth companies by The Financial Times and a 2nd place ranking in Singapore's E50 Awards.
How We Work
Maneuver Marketing operates with a driven and passionate team. You will find a culture focused on nurturing and developing team members. The company embraces remote work, operating on a Monday to Friday schedule, 10 AM to 7 PM SGT (GMT+8). Remote employees need at least three overlapping hours with the SGT timezone. They prefer candidates in time zones between GMT and GMT+2. You will join a data-driven environment, where insights from numbers guide decisions.
Engineering at Maneuver Marketing
You will tackle challenges scaling high-growth eCommerce operations, managing up to 8,000 orders daily. Maneuver Marketing leverages Cloudflare Hosting for robust infrastructure. You will work with a modern marketing tech stack that includes Meta ad systems, Google Search, Amazon, Shopify, and YouTube. Data fluency is key, using tools like Google Sheets with VLOOKUPs and pivot tables, and Google Data Studio for reporting. For email marketing, Klaviyo is central. The company evolves its media buying role by integrating AI, automation, and APIs, driving innovation in digital marketing. You can contribute to building cutting-edge solutions for performance and growth.
Why Join Us
Drive significant impact on a rapidly growing, bootstrapped company with $150M+ in annual sales.
Collaborate in a data-driven culture, using real-world insights to shape strategic decisions.
Contribute to a mission-driven vision, transforming the health and wellness of millions globally.
Work in a remote-first environment with clear expectations and a focus on measurable outcomes.