Email Marketing Associate

3-5 years of direct, hands-on email marketing experience, ideally for DTC or eCommerce brands. Deep Klaviyo expertise — including flows, campaigns, segmentation, tagging, and reporting. Strong project management skills. Excellent QA skills. Analytical mindset. Strong grasp of direct response marketing principles. Proven experience designing, executing, and iterating on A/B tests. Understanding of deliverability fundamentals and best practices. Comfort working cross-functionally with copy, creative, retention, and analytics teams. Ability to thrive in a fast-paced ambiguous environment. Proactive with problem-solving skills. Clear, respectful, and prompt communication. Detail-oriented. Growth mindset, adaptable, open to feedback. Strong "builder" desire. Basic Figma, HTML, or copywriting skills (Bonus).

Co-develop customer journey map and translate into emails, SMS, and DM flows. Implement advanced automation and segmentation strategies for acquisition and retention. Manage end-to-end execution of email campaigns. Build and maintain a content calendar/strategy. Segment and target audiences for campaigns. Manage segmentation, tagging, deliverability management, and account structure hygiene in Klaviyo. Design and optimize pop-ups and zero-party data capture. Optimize email deliverability architecture and monitor key metrics. Report on campaign and flow performance. Run continuous A/B tests on various campaign elements. Collaborate with internal teams and external vendors. Compile and review email and SMS invoices.