- Diagnose and resolve technical issues involving Linux, networking, security, Kubernetes, and cloud environments.
- Analyze and resolve storage-related issues using data storage concepts.
- Troubleshoot model deployment, performance, and integration challenges in ML pipelines.
- Develop Python and Bash automation scripts to streamline processes and optimize workflows.
- Provide timely updates and clear explanations to customers about issue status and resolutions.
- Escalate unresolved problems promptly to minimize service disruption.
- Maintain and improve technical documentation for troubleshooting and issue prevention.
AWSPythonBash+5 more