- Build and manage relationships with portfolio companies at priority early-stage VC firms and serve as a contact for founders and investors.
- Run referral workflows, structured outreach, technical clinics, and enablement sessions for VC-backed startups.
- Guide founders from initial engagement and onboarding through deployment and production.
- Support stage-based engagement models and apply credit frameworks aligned to technical and commercial milestones.
- Provide guidance on GPU usage, training optimization, and inference best practices.
- Improve onboarding experiences and work with Solutions Engineering and Customer Success on startup milestones and playbooks.
- Support startups in deploying faster, managing infrastructure costs, and scaling efficiently; identify high-potential companies and retention risks.
- Help generate and manage startup pipeline and improve conversion from credits to paid workloads.
- Work with Sales, RevOps, and Customer Success to maintain CRM data and report on program performance, funnel health, and retention.
- Collaborate with cross-functional teams, reduce friction across onboarding and expansion, and share founder feedback and startup-segment insights.
CRMCustomer Success