DigitalOcean

👥 1001-5000💰 $34,913,641 Post-IPO Equity over 3 years ago🫂 Last layoff about 2 years agoVirtualization DevOps Web Hosting Cloud Computing SaaS📈 Public Company

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DigitalOcean is a cloud computing platform that simplifies deploying, managing, and scaling applications of any size. With a focus on developer experience and customer service, they make software development accessible to anyone around the world.

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Jobs at this company:

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🔥 Manager, Platform Operations

Posted about 5 hours ago

🧭 Full-Time

🔍 IT industry and Hosting

🔧 Requirements

8-10 years of working experience along with Bachelor’s degree in Engineering, Computer Science preferred
Experience of managing and scaling technical support or managed services team of at least 40 people.
A good understanding of the IT industry and Hosting
Strong Verbal and written communication skills
Customer-focused with strong customer service skills
Compatible with 24/7 environment and resilient to pressure and multitasking
A positive attitude is a must. Available for a flexible 24/7 schedule
Great Interpersonal, mentoring/coaching and Leadership skills. Adept at assessing situations and making decisions
Analytical (problem solving) mindset, attention to detail, process oriented and Abstract thinking (be able to create resolution paths for high level problems) skills

💡 Responsibilities

Take ownership of the Customer Experience KPIs and most importantly Customer Centric Culture. Ensure operational efficiency and consistency (KPIs and SLA) with aim to bring in an operational excellence perspective.
Closely coordinate with Customer Success and cross functional teams.
Forecast the future- load (headcount) based on growth and plan accordingly to ensure consistent service levels. Motivate staff and foster a positive learning environment.
Improve and scale several (People, Technology, Support) Processes/SOPs to ensure Customer satisfaction, smooth and efficient operations, and Happy/Caring Engineers.
Develop Direct Reports, being adept at identifying the potential of others and assuming a role in harvesting it.
Creates an enjoyable work environment to maximize retention of staff. Recognizes and rewards the accomplishments of individuals and the team.
Manage team leads & team schedules ensuring 24/7 shift coverage
Take appropriate action with problem performers in a timely way.
Manage, instruct, and guide team of Engineers in their day-to-day activities surrounding customer support via Live chat and tickets
Responsible for key performance metrics ensuring customer satisfaction.
Meet aggressive system and application availability objectives while providing hands-on leadership during customer-impacting events (outages and incidents)
Provide immediate response/remediation/ and escalation for incidents during the shift
Manage resources to performance expectations via tracking and maintaining individual performance metrics, including incident management, chats & ticket performance, and process/procedure adherence as well as constant reinforcement to ensure SLAs are met
Establishes and drives clear accountability for all team members, creates an environment that enables effective team performance and excellent communication
Conduct regular team meetings as well as one-on-one sessions with staff members
Onboard, and train new hires in process and procedure adherence as well as use of tools and understanding of production platform interdependencies
Maintain employee shift schedules ensuring adequate resource coverage at all times
Maintain daily shift stats compilation, shift logs, analysis of “not at all well” customer ratings, response on cross departmental queries during the shift
Develop, document, maintain, and disseminate new processes and procedures for platform monitoring, incident validation, remediation, and escalation
24 x 7 availability to work with the team in addressing incidents/outages where managerial guidance is required
Problem analysis of platform and environmental issues, ensuring strict SLA compliance in issue response, resolution, escalation, and incident communication.

Posted about 5 hours ago

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🔥 Senior Network Engineer I

Posted 8 days ago

📍 United States, Canada

🧭 Full-Time

💸 100000.0 - 150000.0 USD per year

🔍 Network Engineering

🔧 Requirements

BA/BS in Computer Science or equivalent
Knowledge of Go or Python
Experience with Linux and observability tools
Experience with automation frameworks and CI/CD
Hands-on with Juniper hardware and networking protocols

💡 Responsibilities

Provide hands-on technical design for network-related systems
Develop and maintain network automation solutions
Collaborate with software engineers on network automation

PythonGitGoGrafanaPrometheusCI/CDLinux

Posted 8 days ago

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🔥 Staff Product Manager

Posted 16 days ago

📍 United States, Canada

🧭 Full-Time

💸 170000.0 - 230000.0 USD per year

🔍 Cloud Computing

🔧 Requirements

8+ years of product management experience
Strong analytical skills in data analysis and financial modeling
Deep understanding of pricing models
Excellent communication and collaboration skills
Strong business acumen

💡 Responsibilities

Develop and implement pricing strategy for cloud services
Design and optimize cloud service packages
Build financial models to forecast pricing impacts
Monitor competitor pricing strategies
Gather and analyze customer feedback on pricing

Cloud ComputingData AnalysisProduct ManagementCross-functional collaborationMarket Research

Posted 16 days ago

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🔥 Technical Account Manager

Posted 23 days ago

📍 Remote, Denver

💸 82200.0 - 123200.0 USD per year

🔍 Cloud platform

🔧 Requirements

Proven experience in cloud infrastructure and deep knowledge of Linux, distributed systems, and automation.
Programming or development experience, with basic skills in at least one mainstream language (e.g., Python, Go).
Understanding of provisioning and deployment strategies, with knowledge of tools like Terraform, Ansible, and Docker.
Proficiency with at least one major cloud platform (AWS, Google Cloud Platform, or Azure).
Proven track record of successfully troubleshooting technical problems.
Familiarity with version control (e.g., Git), SQL and basic database administration, CI/CD tools, and AI/ML infrastructure principles.

💡 Responsibilities

Develop and maintain deep expertise in the DigitalOcean product portfolio and the evolving cloud ecosystem.
Help design, diagram, and plan infrastructure architectures tailored to customer use cases, explaining solutions clearly to both technical and non-technical stakeholders.
Conduct regular technical consultation sessions and workshops, enabling customers to be self-sufficient in managing their cloud environments.
Partner closely with customers to drive engagement, retention, and expansion of their DigitalOcean workloads.
Conduct QBRs with key accounts, assessing their progress, understanding their evolving needs, and aligning on strategies for future growth.
Identify opportunities for cost reduction and performance optimization, guiding customers to make data-driven decisions that maximize their cloud investments.
Collaborate with internal teams, such as Engineering, Marketing, and Account Managers, to align customer needs with DigitalOcean’s strategic goals.
Proactively monitor customer usage trends, identify potential risks, and uncover new opportunities for growth and adoption.
Act as the voice of the customer within DigitalOcean, ensuring their needs are represented in product development and support processes.
Liaise with Engineering and Support teams to resolve escalations and technical challenges quickly, ensuring smooth customer experiences.
Deliver compelling presentations to articulate the benefits and functionality of DigitalOcean’s offerings to customers.
Contribute to internal and external technical documentation, and provide training for DigitalOcean’s teams and partners to ensure knowledge transfer.
Develop tools and scripts to streamline DigitalOcean’s technical engagements, improving the efficiency of the Technical Success functions.
Stay current with industry trends and best practices to continuously enhance DigitalOcean's customer engagement strategies.

AWSDockerPythonSQLCloud ComputingGCPGitKubernetesAzureGoREST APICommunication SkillsAnalytical SkillsCI/CDProblem SolvingLinuxTerraformAccount ManagementTroubleshootingAnsibleCustomer Success

Posted 23 days ago

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🔥 Senior Product Security Engineer, Security Platform

Posted 29 days ago

🧭 Full-Time

💸 161000.0 - 220000.0 USD per year

🔍 Software Development

🔧 Requirements

5+ years of experience in software engineering projects, ideally with a security focus. We primarily develop in Go, Python, and JavaScript. You are comfortable writing robust code with good test coverage and can point to specific examples of projects you’ve successfully delivered in the past.
Understanding of and ability to clearly communicate security topics and vulnerability classes (e.g. OWASP Top Ten). You need to understand why the current project provides security benefits to our engineers.
A record of partnering with internal engineering teams to tackle security problems across an entire stack with empathy and creativity. Engineering teams are our partners, not our adversaries.

💡 Responsibilities

Build secure-by-default guardrails for engineers (60%)
Integrate SaaS and homegrown security solutions into developer workflows (30%)
Cultivate and promote a security culture (10%)

Posted 29 days ago

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🔥 People Analytics & Reporting Manager

Posted about 1 month ago

💸 90000.0 - 100000.0 USD per year

🔧 Requirements

Relevant experience in people analytics or a related field building and delivering impactful People Data, Reporting and Dashboard solutions in Workday; Workday Reporting Pro or certifications preferred.
Experience with Workday Prism highly preferred.
Ability to manage work with the utmost level of confidentiality and discretion.
Solid data visualization and storytelling skills to effectively communicate insights and influence decisions.
Business sense, accuracy, and attention to detail.
Adaptable, logical, and capable of flexing solutions to changing demands.
Strong problem-solving skills, including the ability to effectively address any issue in collaboration with others as appropriate; ability to proactively anticipate problems and opportunities and confidence to use initiative to pursue solutions.
Ability to think about end-to-end processes, especially the user experience, to deliver on business as well as technical outcomes.
Ability to work in a ticketing environment, such as Jira.
Strong verbal and written communication skills

💡 Responsibilities

Develop and execute a long-term roadmap for people analytics, focusing on high-impact data products and insights.
Collaborate with People Business Partners and cross-functional teams to prioritize analytics needs and foster a culture of strategic data utilization.
Gather and compile relevant HR data and metrics from a variety of sources including (but not limited to) Workday and Greenhouse to drive insights into HR and business performance
Analyze and mine data for trends and patterns with a focus on diversity, turnover, retention, talent acquisition, reward, and other areas of the business as required
Develop and maintain people analytics templates and dashboards (via Workday) for PBPs and leaders to keep a pulse on talent trends
Provide reporting solutions and respond to ad-hoc report requests across multiple business areas
Contribute to broader efforts to streamline HR reporting architecture and report logic with the aim of improving self-service and report usability.
Translate data analyses and insights into visualizations to facilitate insights on high-priority topics
Contribute to one-time analyses, special projects, initiatives for the People Ops & Technology function.
Collaborate with colleagues to resolve data and data source issues.
Ensure high standards of data privacy, accuracy, and quality are maintained.

Posted about 1 month ago

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🔥 Senior Product Manager

Posted about 1 month ago

📍 United States, Canada

🧭 Full-Time

💸 124000.0 - 180000.0 USD per year

🔍 AI/ML Product Development

🔧 Requirements

Leadership experience in product management
Deep technical understanding of AI/ML technologies
Experience with cloud services (AWS, GCP, Azure)
Customer-first mindset
Ability to lead through ambiguity
Experience with financial and business case modeling
Demonstrated success in agile product development
Excellent communication skills
Bachelor’s degree in a technical or business field

💡 Responsibilities

Lead product vision and roadmap
Align stakeholders across product marketing, sales, and engineering
Identify opportunities for product innovation
Interact with customers to gather feedback
Lead all phases of product management
Support executive leadership with proposals
Lead and mentor a team of Product Managers

AWSAgileArtificial IntelligenceCloud ComputingGCPMachine LearningProduct ManagementFinancial ManagementAzure

Posted about 1 month ago

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🔥 Senior Software Engineer II (AI Infrastructure)

Posted 2 months ago

📍 United States, Canada

🧭 Full-Time

💸 166000.0 - 202000.0 USD per year

🔍 Software Development

🔧 Requirements

Experience with virtualized and/or bare metal GPU infrastructure
Understanding of AI/ML industry trends
Strong collaboration and documentation skills
Troubleshooting experience with virtualization stacks
Experience in large-scale distributed environments
Secure, testable, robust low-level coding skills
Deep understanding of operating systems and Linux internals

💡 Responsibilities

Design and develop GPU infrastructure
Define infrastructure requirements for AI/ML workloads
Guide performance teams on testing methodologies
Identify security improvements and drive reviews
Collaborate with engineering teams on infrastructure functions

PythonElasticSearchGitLinuxTerraform

Posted 2 months ago

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🔥 Senior Solutions Architect II (Database Migrations Specialist)

Posted 2 months ago

📍 Austin

🧭 Full-Time

💸 128300.0 - 192400.0 USD per year

🔍 Cloud infrastructure

🔧 Requirements

Extensive professional experience in cloud infrastructure, Database, and migration projects, or equivalent education.
Demonstrated professional experience leading complex database migration projects across technologies such as MySQL, PostgreSQL, Redis, MongoDB, Kafka (event streaming), and OpenSearch (analytics and search).
Strong foundational knowledge of Linux, distributed systems, and their application in cloud environments.
In-depth understanding of database architecture, including schema design, replication, sharding, backup and restore processes, and performance tuning for both SQL and NoSQL databases.
Prior experience in a pre-sales, technical consulting, or customer-facing role, with a focus on solving complex technical challenges.
Passionate about delivering exceptional customer experiences and fostering customer success.
Demonstrated track record of developing effective technical solutions to address customer business challenges.
Software engineering experience 7 years+
Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to diverse audiences.
Highly motivated, with a proactive mindset and the ability to work independently and collaboratively.
Proven ability to use programming and scripting languages to automate database migrations, configurations, and performance optimizations.
Strong experience with Infrastructure-as-Code tools like Terraform, Helm, or Ansible, and expertise in automating complex database deployment and migration workflows.

💡 Responsibilities

Lead hands-on database migration projects, ensuring smooth transitions of workloads across MySQL, PostgreSQL, Redis, and MongoDB.
Apply deep expertise in at least two of the following technologies: MySQL, PostgreSQL, Redis, MongoDB, Kafka, and OpenSearch.
Analyze customers’ existing infrastructure and applications to design robust migration strategies.
Collaborate on migrations involving complementary technologies like Kafka (event streaming) and OpenSearch (search and analytics), emphasizing their integration with database systems.
Analyze customers' existing database environments and dependencies to design resilient, efficient migration strategies.
Implement tailored migration architectures, ensuring high performance, reliability, and minimal downtime.
Build detailed infrastructure diagrams and explain architectural decisions clearly to technical and non-technical audiences.
Demonstrate strong understanding of database-specific requirements, including schema design, replication, performance optimization, and cloud-native compatibility.
Partner with Technical Customer Success Managers and Account Managers to identify customer needs, define success plans, and ensure smooth migrations.
Conduct hands-on technical workshops, proof of concepts, and demonstrations showcasing Kubernetes migration processes and cloud-native solutions.
Offer tailored onboarding and migration assistance to guide customers through technical blockers and adoption challenges.
Act as a trusted advisor, helping customers navigate technical complexities and adopt Database best practices.
Prepare and document Database best practices to be used by the customers during and post-migration.
Collaborate with engineering and support teams to resolve technical escalations during migrations.
Advocate for customer feedback to inform the development of new Database-related features and platform enhancements.

PostgreSQLSQLCloud ComputingKafkaKubernetesMongoDBMySQLRedisNosqlRESTful APIsLinuxTerraformAnsibleData modelingScripting

Posted 2 months ago

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🔥 Senior Digital Experience Designer

Posted 2 months ago

🧭 Full-Time

💸 90000.0 - 115000.0 USD per year

🔍 Software Development

🔧 Requirements

Exhibit creativity and problem-solving skills in a fast-paced environment
A deep sense of care for the details
Ability to run existing design initiatives with guidance from team leaders and peers
Experience using design tools such as Figma and Adobe Creative Suite, with an emphasis on interactive design.

💡 Responsibilities

Work on interactive and static design initiatives
Grow our design systems and guidelines
Effectively manage project deliverables and deadlines
Create compelling and interactive brand experiences
Work in tools like Jira, Gsuite, Figma, Adobe Illustrator, Lotti, After Effects, other Adobe Creative Cloud tools, and other current tools.

Posted 2 months ago

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