Automattic Careers

Automattic Careers is a company that offers various job opportunities, including positions such as Support Engineer, WordPress VIP, and Code Wrangler, primarily focused on enhancing the WordPress ecosystem.

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👥 101-250💰 $38.0m Series B on 2023-07-19Developer Platform CRM SaaS Marketing Information Technology Software

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🏢 DigitalOcean

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🔥 Senior Product Manager, Analytics

Posted 2024-11-20

💸 100000 - 165000 USD per year

🔍 Content Management and Analytics

Outcome-oriented with a focus on measuring success based on results.
Customer-obsessed with empathy for customer needs and a desire to serve those needs through technology.
Iteratively inclined, capable of breaking down projects into smaller parts and testing assumptions.
Industry-aware with an understanding of the content creation industry.
Naturally curious, driven to explore technology and human behavior for new insights.
Experience in product management with analytics/data products.
Experience in customer research and needs analysis.
Familiarity with cross-functional team leadership and stakeholder management.
Competence in data analytics for measuring product impact.
A track record of successful product strategy development and execution.
Experience with iterative product development.

Deeply understand our customers’ needs, pains, joys, frustrations, and their job to be done.
Work with executives and engineering directors to align on product strategy and vision.
Collaborate with partners in a cross-functional team to define customer solutions.
Communicate effectively with teams to focus on impactful opportunities.
Use qualitative and quantitative measures to assess the impact of solutions.

Posted 2024-11-20

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🔥 Senior Product Manager, CMS

Posted 2024-11-20

💸 100000 - 165000 USD per year

🔍 Content Management

Outcome-oriented: measure success based on results.
Customer-obsessed: empathy for customer needs and technology to serve those needs.
Iteratively-inclined: break down problems into small pieces and ship solutions incrementally.
Industry-aware: understanding of the content creation industry.
Naturally curious: inquisitive nature to bring insights from different areas of technology and human behavior.
Experience with enterprise product management, particularly with CMS/software platforms.
Customer research and needs analysis.
Cross-functional team leadership and stakeholder management.
Data analytics for measuring product impact.
Track record of product strategy development and execution.
Iterative product development experience.

Deeply understand our customers’ needs, pains, joys, frustrations, and their job to be done.
Work with executives and engineering directors to align on product strategy and vision.
Collaborate with your partners in a cross-functional team, including engineers and designers, to define solutions which delight our customers.
Effectively communicate with business and product team members to focus a motivated team on impactful opportunities.
Use qualitative and quantitative measures to determine the impact of the solution.

Posted 2024-11-20

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🔥 Head of Growth Marketing, Tumblr

Posted 2024-11-20

🧭 Full-Time

💸 130000 - 180000 USD per year

🔍 Social networking, Blogging platform

Proficiency in data analysis, funnel optimization, and cohort-based performance reporting.
Experience with tools like Google Analytics, Looker, and SQL is a plus.
Strong project management skills in prioritizing and executing growth initiatives.
Experience across multiple marketing channels including SEO, SEM, mobile marketing, CRO/LPO, paid social, and lifecycle marketing.
Ability to use data for informed decision making and consider resource tradeoffs.
Confidence in using data for strategy and team morale enhancement.
Strong written and verbal communication skills for collaboration in a distributed environment.
Ability to take initiative to drive projects independently in a fast-paced environment.
Experience in growing a high-trust team and nurturing teammates.

Develop, test, and iterate on growth marketing strategies to drive new users and increase engagement.
Create and validate data-informed user segmentation and targeting strategies.
Own and execute on ideas, including crafting messaging and optimizing campaigns across various channels.
Measure and track user behaviors using various tools, providing detailed impact reporting on growth marketing efforts.
Drive measurable impact in conversion, sign-up, and retention rates through funnel optimization, A/B testing, and experimentation.
Partner with Marketing, Product, Design, and Data teams to understand users and optimize their journey.
Lead development roadmaps and experimentation of new growth features and integrations.
Cultivate a spirit of fun and growth across teams.
Work with agencies to enhance capabilities and maximize impact.
Lead and grow the marketing team.

Posted 2024-11-20

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🔥 Backend Software Engineer, Parse.ly

Posted 2024-11-19

📍 North America, South America, western EMEA

💸 70000 - 170000 USD per year

🔍 Web analytics, data processing

Strong knowledge of Python.
Commitment to clean coding practices.
Excitement to work with large-scale data systems (petabyte scale).
Understanding and interest in building and working on distributed systems.
Experience with databases like Elasticsearch, Redis, Cassandra, PostgreSQL.
Strong written communication skills.
Comfortable with on-call rotations.
Located in North America, South America, or western EMEA (timezone within 5 hours east or west of UTC-5).

Write Python code using standard methodologies and maintain code readability and design.
Analyze data at an extensive scale running across thousands of Python cores.
Brainstorm new product ideas with team and customers, requiring strong written communication.
Master cloud technologies and systems, with an interest in distributed systems.
Participate in the team's on-call rotation.

AWSPostgreSQLPythonCloud ComputingData AnalysisElasticSearchKafkaAmazon Web ServicesCassandraData analysisData engineeringElasticsearchPostgresRedisSparkCommunication SkillsCollaborationLinuxWritten communication

Posted 2024-11-19

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🔥 Playground Devrel Lead

Posted 2024-11-16

🧭 Full-Time

💸 70000 - 170000 USD per year

🔍 Technology, Open Source

Demonstrated ability to cultivate and manage active developer communities.
Experience in scaling community engagement and fostering inclusivity.
Collaborative experience with product managers, engineers, and leadership.
Insights shaping product roadmaps based on developer feedback and market trends.
Active engagement with developer communities across various platforms.
Desired substantial online following showcasing influence in the developer space.

Own Playground developer relationships strategy.
Make mental connections between Playground and prominent problems in WordPress and web development.
Liaise with developers, marketers, and ecosystem players.
Rally support for strategic initiatives and advocate for Playground.
Track and amplify Playground work in the community.
Source feedback and guide product development.
Encourage new contributions and lead community events.
Clarify confusion through thoughtful documentation.
Establish clear communication channels for feedback and feature requests.

Posted 2024-11-16

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🔥 Director of Marketing Operations & Analytics

Posted 2024-11-14

🧭 Full-Time

💸 140000 - 220000 USD per year

🔍 Technology / Software Development

Minimum of 8 years of experience in marketing operations or analytics.
Bachelor's degree in marketing, business, or related field; MBA or advanced degree is a plus.
Experience translating business questions into analytical frameworks.
Strong understanding of marketing analytics principles and frameworks.
Proven experience partnering with data experts for business impact.
Experience with marketing tools and platforms ensuring data flow.
Excellent stakeholder management and cross-functional collaboration.
Strong business acumen connecting data insights to strategy.
Problem-solving skills; strategic and creative thinking required.
Proficiency in marketing automation platforms, CRM systems, and advanced analytics tools.

Define marketing's measurement needs and collaborate with the Data Division.
Transform complex data analysis into actionable recommendations for marketing teams.
Streamline processes and technology to support data-informed marketing.
Design and implement measurement frameworks for marketing activities.
Lead marketing reporting evolution, focusing on critical metrics for business growth.
Bridge gaps between marketing, technology, and data teams for cohesive strategies.
Evaluate and implement marketing technology solutions.
Define KPIs and success metrics aligned with business objectives.
Collaborate to develop models for marketing spend allocation and ROI assessment.

Posted 2024-11-14

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🔥 Global System Integrator Director

Posted 2024-11-13

📍 North America, EMEA

🧭 Full-Time

💸 130000 - 190000 USD per year

🔍 Technology, Media, SaaS

8+ years of experience in a Partner Manager, Relationship Manager, Customer Success Manager, or Account Manager role within a technology or media company, preferably SaaS.
5+ years of experience managing global system integrator partners or large enterprise channel partners.
Proven expertise in managing a high-volume portfolio of partners and meeting/exceeding pipeline growth goals.
Demonstrated success in communicating and negotiating with C-suite and senior executive stakeholders.
Outstanding communication skills for various formats.
Global market experience, working across multiple time zones, specifically North America and EMEA.

Build and maintain strong, strategic relationships with global system integration partners.
Understand and align with partners’ business strategies, providing necessary guidance and support.
Develop and execute strategies to drive partner retention, Net Revenue Retention (NRR), and growth.
Lead initiatives to promote WordPress VIP’s solutions within GSI organizations.
Advocate for GSI partners’ needs within WordPress VIP, ensuring effective communication with internal stakeholders.
Collaborate with sales and GTM teams to execute the global go-to-market strategy.

StrategyContent managementCommunication SkillsCollaboration

Posted 2024-11-13

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🔥 Strategic Customer Success Manager - WordPress VIP

Posted 2024-11-13

💸 100000 - 155000 USD per year

🔍 Enterprise content management

Proven success managing $5M+ portfolios in enterprise B2B SaaS with a focus on customer outcomes.
Strong understanding of WordPress and related technologies, experience with digital transformation.
Ability to develop strategic plans for customers aligning with product roadmaps.
Background in driving renewals and expanding business with retention goals.
Ability to mentor and influence team members while working across technical and business teams.

Build trusted relationships with executive and technical stakeholders at enterprise customers.
Drive customer success through proactive strategies that increase platform adoption and value realization.
Manage a portfolio of $5M+ ARR, aligning customer business goals with WordPress VIP capabilities.
Support the renewal process ensuring alignment of products with customer needs.
Guide customers through digital transformations and enhance their success with the platform.
Provide technical guidance, educate customers on best practices, and act as a trusted advisor.
Gather customer insights to influence the product roadmap and lead workshops or demos.

Posted 2024-11-13

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🔥 Solutions Engineer, WordPress VIP

Posted 2024-11-09

💸 100000 - 150000 USD per year

🔍 Content management

2+ years experience in a Solutions Engineer or related position with customer-facing experience translating customer technical requirements into value discussions.
Experience with WordPress, PHP, or consulting experience.
Demonstrated experience building Proofs of Concept and leading demo presentations.
Worked closely with Account Executive teams developing solutions on complex sales opportunities.
Outstanding communication; effective at holding people's attention through presentations, phone calls, or writing.

Partnering proactively with Sales and Customer Success to qualify new business opportunities in terms of technical requirements, competitive landscape, and business drivers.
Identifying and solving customer problems proactively and creatively through effective project management and consultation on technical setup.
Building proofs of concept and leading the demo process, including building, running, and training the team based on buyer personas, verticals, and business priorities.
Contributing to the RFP/RFI process as the primary point person for technical responses that Account Executives need assistance with.
Recommending integration strategies, enterprise architectures, platforms, and application infrastructure required for successful implementation.

Posted 2024-11-09

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🔥 Delivery Manager, WordPress VIP Professional Services

Posted 2024-11-09

🧭 Full-Time

💸 100000 - 160000 USD per year

🔍 Enterprise content management

Ability to make independent decisions under changing circumstances.
Excellent written and verbal communication skills in English.
Strong systems thinking and organizational skills.
Genuine curiosity about customers and their technologies.
Deep understanding of system and application architectures, and software engineering practices.

Ensure that Professional Services engagements exceed customer expectations and deliver measurable impacts.
Solve complex problems in customer code and architecture independently.
Communicate problems clearly to stakeholders, escalate feedback and risks, and produce high-quality deliverables.
Maintain stakeholder communication, manage expectations, and proactively identify project risks.
Build partnerships, participate in customer calls, and learn delivery tools.

Posted 2024-11-09

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Automattic Careers

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