Automattic Careers

Automattic Careers is a company that offers various job opportunities, including positions such as Support Engineer, WordPress VIP, and Code Wrangler, primarily focused on enhancing the WordPress ecosystem.

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Jobs at this company:

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🔥 Senior Director, Growth & Digital Experience (VIP)

Posted 4 days ago

📍 North America

💸 150000.0 - 220000.0 USD per year

🔍 Marketing

🔧 Requirements

Several years of experience in growth marketing, performance marketing, or digital marketing in high growth, matrixed organizations.
Demonstrated expertise in digital marketing channels including SEM, paid social, programmatic, and retargeting, with a deep understanding of customer acquisition and conversion funnels.
Strong analytical skills with proven experience in forecasting, budget management, and optimization.

💡 Responsibilities

Develops and executes the vision and strategy of the WordPress VIP website, continually finding ways to demonstrate the best of WordPress in our own website.
Leads long-term and short-term planning to drive conversions, pipeline, and revenue through the website.
Execute website strategy and CRO to enhance customer journey, improve conversion rates, and reduce friction across digital touchpoints.

Data AnalysisGoogle AnalyticsCross-functional Team LeadershipContent managementCommunication SkillsAnalytical SkillsSEOMarketingTeam managementStrategic thinkingDigital MarketingCRMWordPressBudget managementA/B testing

Posted 4 days ago

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🔥 Director of Public Sector Sales

Posted 9 days ago

📍 United States

💸 370000.0 - 440000.0 USD per year

🔍 Sales

🔧 Requirements

Proven leadership experience building, leading, and nurturing high-performing sales teams.
Demonstrated experience working with federal, state, and local government agencies, as well as public sector companies; and understanding of the unique requirements, procurement processes, and regulations (such as security, accessibility, and data privacy) associated with selling to government entities.
Proven track record establishing and maintaining strong relationships with government agency partners.
Proven ability to engage directly with government officials, executives, engineers and technical teams in order to sell complex technical products using a consultative, solutions-based selling approach.
Proven track record of achieving growth targets (both as a sales leader and as an individual), building and managing sales funnels, executing solutions-based selling, negotiating terms, and closing deals.
Strong presentation and executive engagement skills.
Familiarity with Content Management Systems (CMS) and web-related technologies is desired.

💡 Responsibilities

Develop and implement a comprehensive sales strategy for the public sector, including the US federal, state, and local government markets.
Collaborate with marketing, product management, and technical teams to develop compelling value propositions and tailored solutions for the public sector.
Lead and mentor a high-performing sales team including recruiting, hiring, and training.
Provide support and mentorship to your team by participating and leading in client and prospect meetings.
Establish and maintain strong relationships with government agency partners.
Report on sales activities and forecasting to senior sales management.
Engage at the C-level in public sector organizations.
Drive the strategic growth of WPVIP’s Public Sector customer base outside of the United States, and into additional markets.

LeadershipPeople ManagementSalesforceCross-functional Team LeadershipCommunication SkillsPresentation skillsRelationship buildingAccount ManagementNegotiation skillsRecruitmentClient relationship managementSales experienceStrategic thinkingCRMWordPressBudget management

Posted 9 days ago

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🔥 Senior Data Scientist

Posted 18 days ago

📍 Worldwide

💸 90000.0 - 160000.0 USD per year

🔍 Software Development

🔧 Requirements

5+ years of experience in data science, analytics, or a related role within a tech company, preferably SaaS, working with large-scale, complex, product-focused data sets to drive measurable business impact.
Strong expertise in experimentation, statistical analysis (e.g., hypothesis testing, t-tests, regression analysis, time series analysis, bootstrapping), machine learning, and predictive modeling.
Proficiency in Python and key data science libraries, including Pandas, NumPy, Scikit-learn, Matplotlib, and Seaborn.
Fluency using distributed SQL query engines like Hive, Presto, or Trino.
Familiarity with big data technologies (e.g., Hadoop, Spark).

💡 Responsibilities

Employ technical expertise in quantitative analysis, advanced statistics, experimentation, and data mining to develop data-driven strategies for products that democratize publishing and commerce.
Proactively identify, define, and test opportunities and levers to enhance the product, ensuring data-driven decision-making that drives measurable business and customer impact. Translate insights into actionable recommendations that influence roadmaps and strategic investments.
Contribute to the development and implementation of advanced data analysis techniques and statistical models across multiple business units.
Design and drive company-wide data initiatives, shaping the direction of data analytics and insights to support strategic decisions.
Mentor and guide data scientists and analysts.
Partner with Growth, Product, Engineering, Design, and senior leadership to inform, influence, and execute product and growth strategies, leveraging key insights to drive measurable, company-wide impact.
Communicate complex strategic insights and recommendations to non-technical stakeholders, facilitating data-driven decision-making at the highest levels of the company.

PythonSQLData MiningHadoopMachine LearningNumpyData sciencePandasSparkData visualizationData modelingA/B testing

Posted 18 days ago

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🔥 Senior Designer - WordPress Themes

Posted 23 days ago

💸 95000.0 - 200000.0 USD per year

🔍 Software Development

🔧 Requirements

Deep understanding of modern website design and theming considerations. Knowledge of WordPress block themes and Gutenberg is a huge bonus.
Past work experience that is relevant for Automattic: remote work, WordPress, e-commerce, site editors, etc.
A keenness for identifying user needs, defining clear solutions, and delivering those through detailed design.
The flexibility to design in low and high fidelity and choose the most efficient and responsible process for the job at hand.
The ability to integrate feedback, validate, and iterate on designs while being mindful of our customers, contributors, and insights gleaned by our support teams.
Excellent written and verbal communication skills—you’ll collaborate with others and present your work regularly in a written format.
Proficiency in design and prototyping tools (we use Figma) and familiarity with website development cycles.
Strong UI and visual design skills with a portfolio showcasing your craft in both written and visual form.
Familiarity with remote work (or excitement to try it!)

💡 Responsibilities

Design exceptional WordPress websites and themes for multiple clients, events, and Automattic products.
Iterate actively on designs at all levels of fidelity, from wireframes to mockups to site builds, informed by project scope, client strategy, and business goals.
Communicate and share often in written, verbal, and visual forms (including client calls) to create alignment and move the work toward implementation.
Collaborate regularly with engineers to QA and launch high-quality experiences.
Contribute to both Automattic products (via feedback) and the larger open-source and design communities.

Posted 23 days ago

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🔥 Partner Manager (Automattic for Agencies)

Posted 23 days ago

📍 Worldwide

💸 140000.0 - 170000.0 USD per year

🔍 SaaS Channel Sales

🔧 Requirements

5+ years of experience in SaaS Channel Sales or Partner Management roles, preferably in the WordPress ecosystem.
Proven track record of achieving revenue targets.
Experienced in structuring a partnership business, owning prioritization and ROI monitoring, and reporting to the organization.
Strong analytical and critical thinking skills, and hands-on approach to identifying business opportunities and penetrating new accounts.
Excellent customer service skills and a creative approach to solving issues with out-of-the-box solutions.
Proven success in developing effective execution strategies within the book of business to drive mutually beneficial partnerships between agency accounts and the company.
You're a self-starter, proactive, and able to handle uncertainty while demonstrating your own initiative.
Efficient Time Management: Ability to prioritize tasks and reprioritize as needed.
You have experience working across multiple business units comprising many stakeholders and influencing factors. You can work well as part of a team and as an individual contributor.
Dynamic Presentation Skills: adept at presenting to individuals and groups, including C-level executives, in person or virtually.
Excellent interpersonal and communication skills to effectively collaborate with internal and external teams.
Ecosystem Familiarity: experienced with Automattic’s brands and vast product suite within the WordPress ecosystem as well as other key brands and third-party products/solutions that agencies leverage, such as hosts, dev tools, etc.
Ability to grasp and communicate technical concepts effectively to technical and non-technical audiences.
Willingness and ability to travel domestically and internationally to build relationships with partners at events such as flagship WordCamps.
Adaptable to new technologies, industry trends, and changes in the competitive landscape.

💡 Responsibilities

Drive sales of Automattic products through partner channels with Digital Agencies, identifying new opportunities for revenue generation.
Identify, source, and develop growth strategies to increase agency partners’ book of business.
Monitor and report on sales performance and adjust strategies as needed.
Take ownership of all aspects surrounding agency account management. This includes cultivating relationships, implementing go-to-market (GTM) strategies, escalating technical emergencies, and conducting business reviews.
Monitor the health of the agency's clients’ sites using Automattic products, and manage retention risks.
Identify, recruit, and onboard partners who align with the A4A program growth strategy, and who will benefit from a close relationship with our product suite and team.
Build multiple champions within each digital agency, and understand their business strategy, organizational structure, and go-to-market focus.
Become the agency’s trusted advisor.
Provide training and support to partners to enhance their understanding of Automattic's products, services, and value propositions.
Collaborate on marketing and sales enablement programs for partners with respective BU’s.
Attend and support Flagship WordCamps, potential sponsorships, and partner events to drive lead generation and increase brand visibility.
Collaborate cross-functionally with internal and external Business Unit (BU) teams, including Marketing, Sales/CS, Happiness, Product, and Executive Leadership.
Gather feedback from partners to improve products, services, and the overall partnership experience.
Advocate for partner needs within Automattic or the partner’s respective BU niche.
Stay informed about industry trends, competitor activities, and market developments.
Use market insights to refine partnership strategies.
Ensure partners adhere to agreed-upon standards and compliance requirements.
Seek ways to enhance the overall partner ecosystem within Automattic.

Product ManagementCommunication SkillsCustomer serviceRESTful APIsPresentation skillsAccount ManagementNegotiation skillsTrainingRelationship managementSales experienceMarket ResearchLead GenerationStrategic thinkingTechnical supportCRMWordPressSaaS

Posted 23 days ago

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🔥 Strategic Finance Manager, WooCommerce

Posted 29 days ago

🧭 Full-Time

💸 120000.0 - 200000.0 USD per year

🔍 Ecommerce

🔧 Requirements

8+ years of experience working in corporate or business-unit financial operations with demonstrated success in a high-growth, constantly evolving environment.
Extensive experience with FP&A at both corporate and business unit levels, including annual planning, performance analysis, and use of data to drive decisions.
Ability to recommend, influence, develop, and implement programs that improve competitive positioning and profitability.
Strong business and operational acumen, and proven track record of close partnership with senior leadership.
Experience creating business cases that guide strategic investments.
Experience in SaaS/Software and an understanding of how to forecast and monitor different types of revenue and costs.
Knowledge of SMB, commerce, or fintech preferred.
A strong technical understanding of the online payments industry including commercial terms, cost structures, and fees, is a plus.
Online payments experience across multiple countries, specifically those in North America and Europe, is a plus.

💡 Responsibilities

Oversee the creation of reporting packages to provide WooCommerce leadership with timely and informative results, and provide guidance on actionable recommendations.
Organize and conduct management reviews on a regular cadence to drive decisions and actions.
Work closely with key business functions to capture the financial impact of decisions, ensuring seamless integration into the forecast model.
Provide support and analysis on potential partnerships, acquisitions, and growth initiatives, including standard financial models and metrics for financial analysis and assessment.
Track KPI shifts, analyze root causes, and deliver clear insights to stakeholders.
Conduct proactive industry and product research to support strategic decisions and analysis.
Lead the development and monitoring of key operational metrics, driving waste reduction and process improvements to enhance productivity and efficiency across the business unit.

Posted 29 days ago

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🔥 Director of Sales Engineers (Automattic for Agencies)

Posted about 2 months ago

📍 United States, Canada

🧭 Full-Time

💸 90000.0 - 125000.0 USD per year

🔍 Technology, SaaS

🔧 Requirements

Proven experience leading a team in sales or customer success roles
Strong understanding of consultative sales techniques
Exceptional communication and collaboration skills
Technical acumen with experience troubleshooting technical systems

💡 Responsibilities

Develop long-term vision for Sales Engineering function
Lead and mentor a team of Sales Engineers
Support team in consultative sales approaches
Define and track key performance metrics

LeadershipSales experienceTechnical supportData analyticsCustomer SuccessSaaS

Posted about 2 months ago

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🔥 Technical Account Manager - Automattic Special Projects Team

Posted 4 months ago

📍 Pacific time zone

🧭 Full-Time

💸 85000.0 - 130000.0 USD per year

🔍 Technology, Software Development

🔧 Requirements

An advanced level of WordPress admin expertise, including experience designing, publishing, and debugging content using the WordPress Block Editor.
Understanding how a website makes use of Posts, Pages, and Custom Post Types.
Ability to identify which themes and plugins are active on a site, and what they are responsible for.
Excellent English writing and communication skills, with an aptitude for taking technical language and making it understandable.
Ability to triage requests, escalating needs outside the skillset/scope of the role to other team members.
Comfortable creating structure in ambiguous situations and pursuing a clear path forward.
Effective problem solving, conflict resolution, and context-switching.
Distilling goals and wishlists into concrete next steps.
Remaining undaunted by managing risks in high-stakes situations.
An eye for detail, and an innate desire to close out all items on a project checklist.

💡 Responsibilities

Working closely with our partners to resolve their incoming requests with high precision.
Managing and tracking partner requests that involve support from designers and developers, ensuring all requirements are outlined accurately and resolutions are timely.
Diving into WordPress and WooCommerce configurations, setup, and site building.
Handling site migrations and basic DNS configuration.
Communicating effectively and proactively with our partners to ensure all their site needs are being met.

REST APITroubleshootingWordPressDebugging

Posted 4 months ago

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🔥 Playground Wrangler

Posted 4 months ago

📍 Worldwide

🧭 Full-Time

💸 70000.0 - 170000.0 USD per year

🔍 Software Development

🔧 Requirements

Web Assembly
Offline apps
Live collaboration
Mobile apps
Stream-processing data
Parsers
Browser extensions
Web browser internals (e.g. chromium codebase)
PHP internals (the C codebase)
Git internals (the .git store, the protocol)
Helping define new web standards (e.g. contributing to WASM standards discussions, participating in PHP mailing lists, proposing RFCs for WordPress – even if there’s no RFC process in place)

💡 Responsibilities

Build fundamental, low-level PHP tools intended for inclusion in WordPress Core (e.g. WP<->WP synchronization, streaming parsers, git clients).
Develop code for WordPress Playground, both in TypeScript and PHP, submit well described Github issues and pull requests, and engage in discussion and code reviews.
Communicate in a friendly and professional way with community members and help them take submissions over the finish line.
Make use of existing documentation resources and examples, and improve them where you see fit or make improvements to the APIs to help the community to achieve tasks faster.

PHPGitTypeScriptREST APIWordPress

Posted 4 months ago

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🔥 Senior Reverse Engineer

Posted 4 months ago

🧭 Full-Time

💸 70000.0 - 170000.0 USD per year

🔍 Engineering

🔧 Requirements

Strong experience with reverse engineering mobile applications and network protocols.
Deep understanding of network protocols and API design.
Solid understanding of cryptography and security principles.
Proven track record of solving complex technical challenges.
Excellent debugging and problem-solving skills.

💡 Responsibilities

Analyze and reverse-engineer messaging applications to understand their internal protocols and APIs.
Design and implement bridges that maintain high reliability and performance.
Debug complex issues across multiple platforms and protocols.
Maintain existing bridges and adapt them to protocol changes.
Document findings, methodologies, and implementation details.
Collaborate with the team to improve bridge architecture and stability.
Monitor and respond to protocol changes in supported platforms.
Contribute to the open-source ecosystems for chat bridges, like Matrix.
Participate in security reviews and implement security best practices.
Share knowledge and mentor other engineers in reverse engineering techniques.

Posted 4 months ago

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