Automattic Careers

Automattic Careers is a company that offers various job opportunities, including positions such as Support Engineer, WordPress VIP, and Code Wrangler, primarily focused on enhancing the WordPress ecosystem.

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Jobs at this company:

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🔥 Senior Director, Brand & Solutions Integrated Marketing (VIP)

Posted 26 days ago

🧭 Full-Time

💸 150000.0 - 220000.0 USD per year

🔍 B2B marketing

🔧 Requirements

Several years of B2B marketing experience, with a strong focus on revenue and demand generation for enterprise or SaaS companies, particularly in complex products and solutions.
Proven experience in leading and scaling global marketing programs, with measurable impact on pipeline, conversion, and revenue growth.
Extensive background in performance marketing, demand generation, and ABM, with a data-driven approach to decision-making and optimization.
Deep understanding of global markets, regional nuances, and experience adapting marketing programs for different geographies, with extensive experience in the US market.
Exceptional leadership and team-building skills, with a track record of developing and inspiring high-performance teams.
Proficiency in marketing automation, CRM, and analytics platforms.
Strong analytical, strategic, and creative problem-solving abilities, with a passion for driving results and making data-driven decisions.

💡 Responsibilities

Be a critical driver in marketing and commercial planning, with data-backed insights on campaign strategy, team needs, and GTM opportunities.
Define and lead the roadmap for integrated brand and solutions marketing to support awareness, pipeline growth, and market leadership.
Align GTM strategy across Sales, Product, Customer Success, and other Automattic teams to unify messaging, positioning, and priorities.
Build and scale a high-impact campaign engine spanning brand, content, digital, partner, and event channels.
Execute full-funnel marketing with clear, audience-centric messaging that connects product value to buyer needs.
Champion customer storytelling to enhance credibility, grow awareness, and reinforce WordPress VIP’s enterprise leadership.
Collaborate with cross-functional teams to ensure campaign consistency, market relevance, and measurable results.
Uncover new customer acquisition, cross-sell, and upsell opportunities through bold, data-informed strategies.
Track and optimize campaign effectiveness with performance analytics, driving continuous improvement across the funnel.
Serve as an expert on best-in-class integrated, coordinated full funnel marketing across WordPress VIP and Automattic.
Communicate compelling narratives that drive internal and external engagement with a focus on outcomes and business value.
Lead and coordinate integrated GTM initiatives, ensuring unified messaging, resource alignment, and strong value propositions.
Act as a connector across marketing, sales, product, and customer success to ensure seamless execution and lead nurturing.
Establish advanced measurement frameworks to assess ROI and pipeline impact using CRM and analytics tools.
Define KPIs and leverage data to refine campaign strategies and optimize performance.
Foster a culture of accountability, collaboration, and continuous learning.
Lead by example with a data-driven growth mindset that values creativity and iteration.

Posted 26 days ago

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🔥 Senior Business Intelligence Engineer, WordPress VIP

Posted about 1 month ago

🧭 Full-Time

💸 100000.0 - 180000.0 USD per year

🔍 Software Development

🔧 Requirements

Experience developing and optimizing ETL workflows using common data engineering tools (e.g., Airflow, Python, SQL, spark) to centralize data from disparate systems into a single source of truth.
Proficient in SQL: window functions and CTEs are part of our daily work.
Designed and developed interactive BI dashboards and reports that provide actionable insights for stakeholders across the organization, enabling data-driven decision-making.
Experience in sales and marketing tech stack systems like Salesforce, Hubspot, and/or Bizible.
Worked in a Hadoop ecosystem before (in the day-to-day, we use Impala, Hive, and Spark) or have experience with Snowflake or Redshift.
Know and love working on business intelligence solutions: we use Looker as our platform, but experience with a different tool and an ability to learn can go a long way.
Highly collaborative and experienced in working with business owners, executives, developers, and creative teams to discuss data, strategy, and tests.
Care deeply about the user experience when it comes to dashboards and reports, and have crafted creative solutions to identify and surface trends, changes, and anomalies in reporting.
Experience working across teams to deliver analytics solutions and are familiar with the common metrics of software as a service (SaaS) business.
Excellent verbal and written communication skills in English.
Able to communicate clearly with and about data to technical and non-technical partners.

💡 Responsibilities

Work closely with our CMO, CFO, and other leaders and ICs in Marketing, Sales, Product, CS, and Finance.
Design database models and build ETL pipelines via Airflow and other tools to access data from sources such as Hubspot, Salesforce, Pendo, Gainsight, Google Sheets, and our proprietary platform and make it available through a relational SQL database and Looker.
Build Looks and Dashboards in Looker to analyze common enterprise technology data, including: customer product usage, churn, net revenue retention, sales productivity, CAC payback periods, and sales and marketing funnels.
Perform ad hoc analyses on financial and other metrics, on sales and marketing activities, and on customer behavior and needs.
Build strong relationships with teams and individuals throughout our organization to understand existing needs and find opportunities to use analytics to accelerate business growth.
Assist the organization in raising data quality by double-checking and auditing data from different sources, documenting issues, driving resolutions together with other teams, and creating the central “source of truth” for all our data.
Deliver strategic insights and produce reports on customer usage and behavior for marketing purposes.
Performance Tracking: Monitor and track marketing campaign performance, including ROI, customer acquisition, and engagement metrics. Identify areas for improvement and optimization.

Posted about 1 month ago

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🔥 Analytics Engineer, Finance

Posted about 2 months ago

📍 Worldwide

🧭 Full-Time

💸 90000.0 - 150000.0 USD per year

🔍 Software Development

🔧 Requirements

Proficiency in using SQL for data extraction, wrangling, and synthesis into information (must have).
Experience in at least one programming language (Python, Scala, Javascript, PHP)(must have).
Expertise in telling stories with data and fluency in building with at least one data visualization tool (e.g. Looker, Superset, Tableau) (must have).
Experience working with large datasets (must have).
Strong understanding of data warehousing and data modeling concepts (must have).
Experience with ETL processes and data pipeline development (must have).

💡 Responsibilities

Build and maintain robust and reliable extract, transform, load (ETL) pipelines for financial data.
Continually improve ongoing reporting and analysis processes, automating or simplifying self-service support for customers.
Work closely with analytics engineers, software developers, finance and accounting teams, and other business stakeholders to solve unique business problems.
Build and deliver high-quality data solutions to support analysts, engineers, and data scientists.
Design and build metrics/dimensions to monitor product and business performance.
Build and maintain high-quality and reliable data visualizations/dashboards, and communicate insights broadly.
Maintain and extend our internal tool used to report business metrics.
Monitor and maintain the quality and integrity of financial data.

PythonSQLETLData engineeringCommunication SkillsAnalytical SkillsAccountingWritten communicationProblem-solving skillsData visualizationFinancial analysisData modelingFinanceData analyticsSaaS

Posted about 2 months ago

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🔥 Senior Director, Growth & Digital Experience (VIP)

Posted 2 months ago

📍 North America

💸 150000.0 - 220000.0 USD per year

🔍 Marketing

🔧 Requirements

Several years of experience in growth marketing, performance marketing, or digital marketing in high growth, matrixed organizations.
Demonstrated expertise in digital marketing channels including SEM, paid social, programmatic, and retargeting, with a deep understanding of customer acquisition and conversion funnels.
Strong analytical skills with proven experience in forecasting, budget management, and optimization.
Hands-on experience in website strategy and CRO, with a proven record of increasing conversion rates and reducing acquisition costs.
Proficiency in marketing analytics platforms (e.g., Google Analytics, Tableau, Looker) and experience with A/B testing tools (e.g., Google Optimize).
Proven ability to drive cross-functional collaboration and build relationships across marketing, sales, product, analytics, and design teams.
Excellent communication, problem-solving, and project management skills with an ability to thrive in a fast-paced environment.

💡 Responsibilities

Develops and executes the vision and strategy of the WordPress VIP website, continually finding ways to demonstrate the best of WordPress in our own website.
Leads long-term and short-term planning to drive conversions, pipeline, and revenue through the website.
Execute website strategy and CRO to enhance customer journey, improve conversion rates, and reduce friction across digital touchpoints.
Partner with product, design, and web development teams to implement A/B testing, personalization, and other conversion rate optimization initiatives.
Use analytics and user feedback to optimize landing pages, forms, and user flows to improve website performance and achieve growth targets.
Work closely with Finance on aligning to business outcomes. Able to develop marketing model forecasts that seek to improve CAC payback.
Use forecasting and scenario modeling to anticipate performance outcomes and adjust strategies based on business needs and growth objectives.
Collaborate closely with revops and finance teams to build and maintain dashboards, providing ongoing insights and clear reporting on campaign results.
Oversee marketing budget allocation to maximize impact and efficiency, driving long-term growth.
Create the strategy and develop, execute, and optimize performance marketing strategies across various channels (e.g., SEM, paid social, display, retargeting) to drive B2B enterprise customer acquisition and growth.
Collaborate with data and analytics teams to track, measure, and report on the performance of digital marketing campaigns, making data-driven adjustments to achieve optimal results.
Oversee channel planning and management to ensure consistent, data-informed, and aligned strategies across paid, owned, and earned channels.
Forecast and plan campaign budgets, continuously optimize campaigns through analysis, insights, and industry best practices to improve channel efficiency and effectiveness.
Leverage customer, product usage, and market insights to inform strategy, optimize experiments, and provide insights for the executive team and stakeholders.
Implement advanced measurement frameworks, leveraging CRM, automation platforms, and analytics tools to track marketing ROI and pipeline contribution.
Ensure alignment between high-level strategy and day-to-day execution across marketing teams and our digital agency.
Manage and optimize marketing resources to meet aggressive growth goals.
Hold the team accountable for delivering results against company KPIs.
Inspire, mentor, and lead across the marketing team as well as across the broader business.
Contribute to building a high-performing, scalable marketing organization.

Data AnalysisGoogle AnalyticsCross-functional Team LeadershipContent managementCommunication SkillsAnalytical SkillsSEOMarketingTeam managementStrategic thinkingDigital MarketingCRMWordPressBudget managementA/B testing

Posted 2 months ago

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🔥 Director of Public Sector Sales

Posted 2 months ago

📍 United States

💸 370000.0 - 440000.0 USD per year

🔍 Sales

🔧 Requirements

Proven leadership experience building, leading, and nurturing high-performing sales teams.
Demonstrated experience working with federal, state, and local government agencies, as well as public sector companies; and understanding of the unique requirements, procurement processes, and regulations (such as security, accessibility, and data privacy) associated with selling to government entities.
Proven track record establishing and maintaining strong relationships with government agency partners.
Proven ability to engage directly with government officials, executives, engineers and technical teams in order to sell complex technical products using a consultative, solutions-based selling approach.
Proven track record of achieving growth targets (both as a sales leader and as an individual), building and managing sales funnels, executing solutions-based selling, negotiating terms, and closing deals.
Strong presentation and executive engagement skills.
Familiarity with Content Management Systems (CMS) and web-related technologies is desired.

💡 Responsibilities

Develop and implement a comprehensive sales strategy for the public sector, including the US federal, state, and local government markets.
Collaborate with marketing, product management, and technical teams to develop compelling value propositions and tailored solutions for the public sector.
Lead and mentor a high-performing sales team including recruiting, hiring, and training.
Provide support and mentorship to your team by participating and leading in client and prospect meetings.
Establish and maintain strong relationships with government agency partners.
Report on sales activities and forecasting to senior sales management.
Engage at the C-level in public sector organizations.
Drive the strategic growth of WPVIP’s Public Sector customer base outside of the United States, and into additional markets.

LeadershipPeople ManagementSalesforceCross-functional Team LeadershipCommunication SkillsPresentation skillsRelationship buildingAccount ManagementNegotiation skillsRecruitmentClient relationship managementSales experienceStrategic thinkingCRMWordPressBudget management

Posted 2 months ago

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🔥 Partner Manager (Automattic for Agencies)

Posted 3 months ago

📍 Worldwide

💸 140000.0 - 170000.0 USD per year

🔍 SaaS Channel Sales

🔧 Requirements

5+ years of experience in SaaS Channel Sales or Partner Management roles, preferably in the WordPress ecosystem.
Proven track record of achieving revenue targets.
Experienced in structuring a partnership business, owning prioritization and ROI monitoring, and reporting to the organization.
Strong analytical and critical thinking skills, and hands-on approach to identifying business opportunities and penetrating new accounts.
Excellent customer service skills and a creative approach to solving issues with out-of-the-box solutions.
Proven success in developing effective execution strategies within the book of business to drive mutually beneficial partnerships between agency accounts and the company.
You're a self-starter, proactive, and able to handle uncertainty while demonstrating your own initiative.
Efficient Time Management: Ability to prioritize tasks and reprioritize as needed.
You have experience working across multiple business units comprising many stakeholders and influencing factors. You can work well as part of a team and as an individual contributor.
Dynamic Presentation Skills: adept at presenting to individuals and groups, including C-level executives, in person or virtually.
Excellent interpersonal and communication skills to effectively collaborate with internal and external teams.
Ecosystem Familiarity: experienced with Automattic’s brands and vast product suite within the WordPress ecosystem as well as other key brands and third-party products/solutions that agencies leverage, such as hosts, dev tools, etc.
Ability to grasp and communicate technical concepts effectively to technical and non-technical audiences.
Willingness and ability to travel domestically and internationally to build relationships with partners at events such as flagship WordCamps.
Adaptable to new technologies, industry trends, and changes in the competitive landscape.

💡 Responsibilities

Drive sales of Automattic products through partner channels with Digital Agencies, identifying new opportunities for revenue generation.
Identify, source, and develop growth strategies to increase agency partners’ book of business.
Monitor and report on sales performance and adjust strategies as needed.
Take ownership of all aspects surrounding agency account management. This includes cultivating relationships, implementing go-to-market (GTM) strategies, escalating technical emergencies, and conducting business reviews.
Monitor the health of the agency's clients’ sites using Automattic products, and manage retention risks.
Identify, recruit, and onboard partners who align with the A4A program growth strategy, and who will benefit from a close relationship with our product suite and team.
Build multiple champions within each digital agency, and understand their business strategy, organizational structure, and go-to-market focus.
Become the agency’s trusted advisor.
Provide training and support to partners to enhance their understanding of Automattic's products, services, and value propositions.
Collaborate on marketing and sales enablement programs for partners with respective BU’s.
Attend and support Flagship WordCamps, potential sponsorships, and partner events to drive lead generation and increase brand visibility.
Collaborate cross-functionally with internal and external Business Unit (BU) teams, including Marketing, Sales/CS, Happiness, Product, and Executive Leadership.
Gather feedback from partners to improve products, services, and the overall partnership experience.
Advocate for partner needs within Automattic or the partner’s respective BU niche.
Stay informed about industry trends, competitor activities, and market developments.
Use market insights to refine partnership strategies.
Ensure partners adhere to agreed-upon standards and compliance requirements.
Seek ways to enhance the overall partner ecosystem within Automattic.

Product ManagementCommunication SkillsCustomer serviceRESTful APIsPresentation skillsAccount ManagementNegotiation skillsTrainingRelationship managementSales experienceMarket ResearchLead GenerationStrategic thinkingTechnical supportCRMWordPressSaaS

Posted 3 months ago

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🔥 Playground Wrangler

Posted 6 months ago

📍 Worldwide

🧭 Full-Time

💸 70000.0 - 170000.0 USD per year

🔍 Software Development

🔧 Requirements

We’d like you to have built something in one or two areas listed below which required a deep dive into those areas.
Web Assembly
Offline apps
Live collaboration
Mobile apps
Stream-processing data
Parsers
Browser extensions
Web browser internals (e.g. chromium codebase)
PHP internals (the C codebase)
Git internals (the .git store, the protocol)
Helping define new web standards (e.g. contributing to WASM standards discussions, participating in PHP mailing lists, proposing RFCs for WordPress – even if there’s no RFC process in place)

💡 Responsibilities

Develop code for WordPress Playground, both in TypeScript and PHP, submit well described Github issues and pull requests, and engage in discussion and code reviews.
Communicate in a friendly and professional way with community members and help them take submissions over the finish line.
Make use of existing documentation resources and examples, and improve them where you see fit or make improvements to the APIs to help the community to achieve tasks faster.

PHPGitTypeScriptREST APIWordPress

Posted 6 months ago

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🔥 Account Executive, Public Sector

Posted 7 months ago

🧭 Full-Time

💸 95000.0 - 160000.0 USD per year

🔍 Sales

🔧 Requirements

7+ years of enterprise software sales experience, preferably in SaaS or CMS-related technologies.
5+ years selling to US Federal Government Civilian and/or DoD Agencies.
Demonstrated ability to consistently meet or exceed sales quotas.
Strong understanding of SaaS and enterprise software and IT landscapes. Content management systems experience is a plus.
Excellent communication, presentation, and negotiation skills.
Proven experience in solutions-based selling and closing enterprise-level deals with government agencies.
Ability to establish and maintain long-term customer relationships.
Experience in managing and growing business within named accounts and verticals.
Comfortable working with executive-level government prospects, negotiating terms, and reviewing contracts within public sector constraints.
Extensive knowledge of government procurement processes, contract vehicles, and compliance requirements.
Proven ability to identify and leverage appropriate procurement vehicles to create substantial market opportunities.
Proficiency in writing, understanding, and responding to complex government paperwork and RFPs.
Strong attention to detail and ability to manage complex, lengthy sales cycles typical in government procurement.
Self-motivated with a drive to achieve revenue and growth targets, both individually and as part of the company.

💡 Responsibilities

Drive significant revenue growth by securing new public sector clients and expanding existing government accounts.
Establish and nurture strategic relationships with high-level government officials that position our company as a critical technology partner.
Successfully manage both transactional deals and large multimillion-dollar opportunities within the constraints of government procurement processes.
Develop strategies to increase visibility and create opportunities within the public sector market.
Maintain accurate sales forecasts and pipeline information, and drive strategic improvement of forecasting processes in the public sector market.
Develop and execute innovative, public sector-specific sales strategies that accelerate market penetration in government agencies.
Actively engage in pipeline generation activities, including regular outbound prospecting to government organizations.
Enhance the product offering by providing valuable customer insights to inform our solution roadmap.
Elevate WordPress VIP’s brand and reputation in the government enterprise SaaS space through high-impact engagements.
Contribute to a high-performing sales culture by sharing best practices and mentoring team members.
Prepare and review complex government paperwork, including RFPs, ensuring compliance and competitiveness.

SaaS

Posted 7 months ago

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🔥 Account Executive, WordPress VIP

Posted 7 months ago

🧭 Full-Time

💸 95000.0 - 160000.0 USD per year

🔍 SaaS, CMS

🔧 Requirements

7+ years of enterprise software sales experience, preferably in SaaS or CMS-related technologies.
Demonstrated ability to consistently meet or exceed sales quotas.
Strong understanding of enterprise software, IT landscapes, and content management systems.
Excellent communication, presentation, and negotiation skills.
Proven experience in solutions-based selling and closing enterprise-level deals.
Ability to establish and maintain long-term customer relationships.
Experience in managing and growing business within named accounts and verticals.
Comfortable working with executive-level prospects, negotiating terms, and reviewing contracts.
Self-motivated with a drive to achieve revenue and growth targets, both individually and as part of the company.

💡 Responsibilities

Drive significant revenue growth by securing new enterprise clients and expanding existing accounts.
Establish and nurture strategic C-level relationships that position VIP as a critical business partner.
Successfully manage both transactional deals and large multimillion-dollar opportunities.
Maintain accurate sales forecasts and pipeline information, and drive strategic improvement of forecasting processes.
Develop and execute innovative, vertical-specific sales strategies that accelerate market penetration.
Actively engage in pipeline generation activities, including regular outbound prospecting.
Enhance the product offering by providing valuable customer insights to inform the VIP roadmap.
Elevate WordPress VIP's brand and reputation in the enterprise CMS space through high-impact engagements.
Contribute to a high-performing sales culture by sharing best practices and mentoring team members.

Presentation skillsNegotiation skillsSaaS

Posted 7 months ago

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🔥 Technical Account Manager, Newspack

Posted 8 months ago

📍 Pacific and Mountain time zones

🧭 Full-Time

💸 73000.0 - 130000.0 USD per year

🔍 Publishing

🔧 Requirements

Motivated to achieve impact through deployments and assisting newsrooms with digital transformation.
Ability to manage projects, timelines, and work collaboratively with various stakeholders.
Experience in influencing customer outcomes, analyzing health metrics, and tracking interactions.
Effective problem-solving, conflict resolution, and managing risks in high-stakes situations.
Experience working with WordPress or web technologies is preferred, with bonus points for software development knowledge.

💡 Responsibilities

Work directly with small- and medium-sized news publishers to migrate their sites to WordPress and launch on the Newspack platform.
Troubleshoot technical and editor-facing issues, help publishers optimize Newspack’s features, and promote best practices in digital news publishing.
Collaborate with product engineers to refine the Newspack product based on customer feedback.
Develop strong relationships with customers to understand their needs and help them derive value from our products.

Problem Solving

Posted 8 months ago

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