Technical support Job Salaries

Find salary information for remote positions requiring Technical support skills. Make data-driven decisions about your career path.

Technical support

Median high-range salary for jobs requiring Technical Support:

$124,500

This analysis is based on salary ranges collected from 72 job descriptions that match the search and allow working remotely. Choose a country to narrow down the search and view statistics exclusively for remote jobs available in that location.

The Median Salary Range is $91,037.5 - $124,500

25% of job descriptions advertised a maximum salary above $145,300.
5% of job descriptions advertised a maximum salary above $214,200.

Skills and Salary

Specific skills can have a substantial impact on salary ranges for jobs that align with these search preferences. Certain in-demand skills are highly valued by employers and can significantly boost compensation. These skills often reflect the unique requirements and challenges faced by professionals in these roles. Some of the most sought-after skills that correlate with higher salaries include Leadership, Project Management and Documentation. Mastering these skills can demonstrate expertise and make individuals more competitive in the job market. Employers often prioritize candidates who possess these skills, as they can contribute directly to the organization's success. The ability to effectively utilize these skills can lead to increased earning potential and career advancement opportunities.

Leadership
14% jobs mention Leadership as a required skill. The Median Salary Range for these jobs is $104,000 - $151,500
- 25% of job descriptions advertised a maximum salary above $178,000.
- 5% of job descriptions advertised a maximum salary above $220,000.
Project Management
15% jobs mention Project Management as a required skill. The Median Salary Range for these jobs is $100,000 - $138,000
- 25% of job descriptions advertised a maximum salary above $166,250.
- 5% of job descriptions advertised a maximum salary above $217,268.5.
Documentation
14% jobs mention Documentation as a required skill. The Median Salary Range for these jobs is $98,400 - $132,138.5
- 25% of job descriptions advertised a maximum salary above $150,000.
- 5% of job descriptions advertised a maximum salary above $215,000.
Problem Solving
19% jobs mention Problem Solving as a required skill. The Median Salary Range for these jobs is $93,400 - $123,000
- 25% of job descriptions advertised a maximum salary above $175,000.
- 5% of job descriptions advertised a maximum salary above $196,000.
Communication Skills
38% jobs mention Communication Skills as a required skill. The Median Salary Range for these jobs is $92,000 - $120,000
- 25% of job descriptions advertised a maximum salary above $159,875.
- 5% of job descriptions advertised a maximum salary above $220,250.
Troubleshooting
29% jobs mention Troubleshooting as a required skill. The Median Salary Range for these jobs is $72,700 - $112,000
- 25% of job descriptions advertised a maximum salary above $133,000.
- 5% of job descriptions advertised a maximum salary above $173,065.
Analytical Skills
15% jobs mention Analytical Skills as a required skill. The Median Salary Range for these jobs is $85,000 - $100,000
- 25% of job descriptions advertised a maximum salary above $142,875.
- 5% of job descriptions advertised a maximum salary above $205,650.
Collaboration
22% jobs mention Collaboration as a required skill. The Median Salary Range for these jobs is $77,500 - $95,000
- 25% of job descriptions advertised a maximum salary above $141,250.
- 5% of job descriptions advertised a maximum salary above $178,500.
Data Analysis
14% jobs mention Data Analysis as a required skill. The Median Salary Range for these jobs is $75,000 - $94,000
- 25% of job descriptions advertised a maximum salary above $120,000.
- 5% of job descriptions advertised a maximum salary above $170,000.

Industries and Salary

Industry plays a crucial role in determining salary ranges for jobs that align with these search preferences. Certain industries offer significantly higher compensation packages compared to others. Some in-demand industries known for their competitive salaries in these roles include Healthcare, Corporate wellness and Software and technology. These industries often have a strong demand for skilled professionals and are willing to invest in talent to meet their growth objectives. Factors such as industry size, profitability, and market trends can influence salary levels within these sectors. It's important to consider industry-specific factors when evaluating potential career paths and salary expectations.

Healthcare
3% jobs are in Healthcare industry. The Median Salary Range for these jobs is $72,700 - $145,300
Corporate wellness
4% jobs are in Corporate wellness industry. The Median Salary Range for these jobs is $127,357 - $143,277
Software and technology
3% jobs are in Software and technology industry. The Median Salary Range for these jobs is $106,000 - $133,000
Artificial Intelligence
1% jobs are in Artificial Intelligence industry. The Median Salary Range for these jobs is $95,000 - $132,000
Cybersecurity
3% jobs are in Cybersecurity industry. The Median Salary Range for these jobs is $78,250 - $104,750
- 25% of job descriptions advertised a maximum salary above $144,500.
Automated immunohistochemistry and molecular lab testing
1% jobs are in Automated immunohistochemistry and molecular lab testing industry. The Median Salary Range for these jobs is $85,000 - $100,000
AdTech / Digital Advertising
1% jobs are in AdTech / Digital Advertising industry. The Median Salary Range for these jobs is $58,000 - $88,000
Construction billing
1% jobs are in Construction billing industry. The Median Salary Range for these jobs is $47,000 - $72,000
Messaging API
3% jobs are in Messaging API industry. The Median Salary Range for these jobs is $52,000 - $70,000
Cannabis industry
1% jobs are in Cannabis industry industry. The Median Salary Range for these jobs is $49,920 - $54,080

Disclaimer: This analysis is based on salary ranges advertised in job descriptions found on Remoote.app. While it provides valuable insights into potential compensation, it's important to understand that advertised salary ranges may not always reflect the actual salaries paid to employees. Furthermore, not all companies disclose salary ranges, which can impact the accuracy of this analysis. Several factors can influence the final compensation package, including:

Negotiation: Salary ranges often serve as a starting point for negotiation. Your experience, skills, and qualifications can influence the final offer you receive.
Benefits: Salaries are just one component of total compensation. Some companies may offer competitive benefits packages that include health insurance, paid time off, retirement plans, and other perks. The value of these benefits can significantly affect your overall compensation.
Cost of Living: The cost of living in a particular location can impact salary expectations. Some areas may require higher salaries to maintain a similar standard of living compared to others.

Jobs

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🔥 Operations Support Specialist (Work from Home)

Posted about 16 hours ago

📍 Brazil

🧭 Full-Time

💸 12.0 USD per hour

🔍 Education Technology

Level B2 English proficiency.
Experience in a customer service center.
Familiarity with Google documents.
Professional experience in recruiting, education, or fast-paced environments preferred.
Experience with technical support preferred.
Strong analytical and problem-solving skills.
Ability to multitask and quickly learn business practices.

Provide customer support to contracted tutors through phone, chat, and video.
Assist with account setup, technical issues, scheduling conflicts, and payment.
Monitor live online tutoring sessions and support instructors.
Audit tutoring session quality and address student complaints.

Troubleshooting Technical support Customer support

Posted about 16 hours ago

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🔥 Operations Support Specialist (Work from Home)

Posted about 16 hours ago

📍 Chile

🧭 Full-Time

💸 9.5 USD per hour

🔍 Live online learning and tutoring

Level B2 English proficiency.
Experience in a customer service center with inbound calls, chats, and emails.
Experience with Google documents.
Professional experience in related fields or a bachelor's degree.
Experience with technical support preferred.
Strong analytical and problem-solving skills.
Ability to perform basic technical troubleshooting.
Exceptional attention to detail and time management skills.
Ability to work full-time 40 hours a week with flexible scheduling.

Provide customer support to contracted tutors through account setup, opportunities, tutoring products, and payment issues.
Resolve technical issues for instructors and students via chat and video.
Monitor live online classes and assist with session management.
Address complaints and ensure quality of tutoring sessions for school system partners.

Analytical Skills Attention to detail Time Management Troubleshooting Data entry Technical support Customer support

Posted about 16 hours ago

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🔥 Customer Support Specialist

Posted about 18 hours ago

📍 Atlanta, Boston, Indianapolis, Chicago

💸 65000.0 - 70000.0 USD per year

🔍 Medical device and SaaS

🏢 Company: Greenlight Guru👥 101-250💰 $120,000,000 Private over 3 years agoRisk Management Medical Device Enterprise Software Software

A highly organized and tenacious record-keeper who logs and maintains customer notes and processes in relevant systems.
A great team player who can work well within the team and collaborate cross-functionally, especially in a remote environment.
An excellent writer and speaker who can communicate efficiently and effectively with customers and colleagues over Zoom video conference, by phone, in email, and through ticketing systems.
Able to gracefully juggle multiple customer needs and responsibilities.
Tech-savvy and comfortable toggling between various SaaS tools.
Proficient user of Zoom, Google Suite, Salesforce.com, Opsgenie, Slack, and/or Zendesk a plus.

Learn and understand Greenlight Guru’s software products and the industry that utilizes them.
Respond promptly to all inbound support tickets and emails.
Provide email, chat, phone, and video support to customers.
Escalate issues to appropriate stakeholders to resolve them promptly.
Build strong relationships with colleagues and clients.
Provide an uncomplicated and seamless customer experience by collaborating cross-functionally on customer-focused initiatives.
Participate in testing new features and releases.

Salesforce Technical support Customer support SaaS

Posted about 18 hours ago

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🔥 PT Live Verification Phone Agent - Remote

Posted about 24 hours ago

📍 United States of America

🧭 Part-Time

💸 16.0 USD per hour

🔍 Transportation and logistics

Good listening, verbal, and written communication skills in English.
Inbound call/phone experience, preferably high volume.
Excellent customer service skills.
1 year of customer service experience, preferably via phone.
Technically savvy, logical reasoning, and facial recognition skills.
Proficiency, attention to detail, and interpersonal skills.
Ability to multitask and assist multiple customers simultaneously.
Good time management and reasonable attendance.

Claim sessions for customers doing business via Truck Share 24/7.
Review each session for accuracy and answer customer questions.
Determine proper action using instructional materials.
Make outbound calls to verify alternate contacts.
Communicate efficiently and courteously with customers via phone or chat.
Ensure compliance with U-Haul policies to retain customer loyalty.
Document and resolve customer concerns.

Mac OS X Computer skills Technical support

Posted about 24 hours ago

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🔥 Instructional Assistant, IT Support

Posted 1 day ago

📍 United States

💸 37440.0 USD per year

🔍 Technology training

🏢 Company: Per Scholas👥 1001-5000💰 $20,000,000 Grant about 1 year agoEducation Training Career Planning Information Technology

Must be dynamic and team-oriented.
Understand technical training competencies including hardware, software, networking and cybersecurity.
Ability to provide constructive feedback and support to students.

Assist the Technical Instructor in conducting technical training using a structured curriculum.
Facilitate interactive, hands-on classroom sessions and study groups.
Monitor students’ performance, attendance, and compliance with program policies.
Input data into the Learning Management System and grade assignments.

Cloud Computing Cybersecurity Linux Networking Troubleshooting Technical support

Posted 1 day ago

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🔥 Service Desk Team Leader - Out of Hours

Posted 1 day ago

📍 United Kingdom

🧭 Full-Time

💸 35000.0 - 39000.0 GBP per year

🔍 Digital workplace solutions

🏢 Company: Focus Group👥 11-50 Consulting Construction Project Management

Proven ability to support a Service Desk as a leader for a minimum of 2 years in a transferable industry.
Solid understanding of Windows Server, Office 365, Firewalls (Sonicwall, Cisco Meraki), Networking & Wireless (Ubiquiti, Aruba, Meraki).
Ability to work to KPIs and instil these in a team.
Excellent communication skills both verbally and written.
Analytical and methodical problem-solving skills.
Adaptability to change in processes and lead the change.
Detailed-oriented with effective estimation and prioritization skills.
Ability to remain calm under internal company pressure.

Responsible for the line management and development of all individuals within the out of hours service desk.
Ensure all out of hours tickets meet set KPIs.
Handover tickets raised in hours, including customer updates and service requests.
Act as an escalation point for out of hours support across all technologies.
Conduct regular communication briefings across shift patterns to relay key information.

Leadership Cisco Analytical Skills Problem Solving Networking Technical support

Posted 1 day ago

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🔥 Senior Customer Success Manager, USA, Remote

Posted 1 day ago

📍 USA

🧭 Full-Time

💸 100000.0 - 120000.0 USD per year

🔍 Fundraising and non-profit solutions

🏢 Company: Fundraise Up👥 101-250💰 $10,000,000 Series A almost 4 years agoArtificial Intelligence (AI)Payments Non Profit B2B Social Impact Enterprise Software FinTech

Proven work experience of 5-8 years in SaaS Customer Success.
Experience managing a customer book of business exceeding $2M ARR.
Familiarity with CRMs, Digital Marketing, Google Analytics, and Meta Pixel.
Excellent communication and presentation skills.
Ability to develop relationships with customers and stakeholders.
Understanding of performance metrics or KPIs.
Ability to work independently and collaboratively across teams.
Strong problem-solving skills for complex technical issues.
Ability to thrive in a fast-paced start-up environment.
Willingness to work outside normal hours as needed.

Own a portfolio of ~50 non-profit accounts.
Provide account management throughout the customer lifecycle.
Act as the main point of contact for all account management matters.
Deliver product training and technical support.
Conduct Quarterly Account Reviews.
Identify and mitigate risks to retain customers.
Expand relationships with senior-level stakeholders.
Identify and develop growth opportunities.
Handle customer escalations and drive resolution.
Exceed defined Growth and Retention metrics.
Analyze reports and trends to drive actions.
Collaborate with internal teams for customer satisfaction.
Incorporate customer feedback into product development.

Data Analysis Google Analytics Account Management Data visualization Digital Marketing Technical support CRM Customer Success SaaS

Posted 1 day ago

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🔥 IT Systems Administrator | Permanent WFH | Day Shift

Posted 2 days ago

📍 Philippines

🧭 Full-Time

💸 35000.0 - 50000.0 PHP per month

🔍 IT Services

🏢 Company: Safari Micro👥 1-10 Cloud Computing Security Information Technology

4+ years IT experience (MSP, Corporate IT, Consulting).
Excellent communication and customer service skills.
Experience with Windows 10/11, Microsoft 365, and Azure.
Ticketing System experience (ConnectWise, ServiceNow).
Strong problem-solving skills and attention to detail.

Provide technical support to clients (US) via phone, email, and ticketing system.
Strive for first call resolution by addressing client issues efficiently according to SLAs.
Troubleshoot issues with Windows, Microsoft Cloud, Office Apps, and Networks.
Work collaboratively and learn from Senior Engineers.
Manage multiple projects and prioritize tasks.

Microsoft Azure Troubleshooting Technical support

Posted 2 days ago

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🔥 Client Service Representative (Customer Services) - Remote

Posted 2 days ago

📍 Nigeria

🧭 Full-Time

💸 4.0 USD per hour

🔍 Financial and banking services

🏢 Company: The Credit Pros👥 51-100 Credit Financial Services Finance FinTech

Dedicated home workspace needed; equipment details will be sent via email during the interview process.
Comfortable working remotely in the Eastern Time Zone for an 08-hour shift with a 30-minute unpaid lunch and two 15-minute unpaid breaks.
Availability from Monday to Friday, 10:00 AM to 07:00 PM Eastern Time.
1-2 years of experience in customer services within B2C financial and banking services.
Knowledge of the United States credit industry, including credit cards, lines of credit, and personal loans.
Customer-first orientation and empathy towards customer needs.
Excellent communication skills and a solution-oriented mindset.
Willingness to learn and use TCP’s technological suite.

Respond to customer inquiries and requests over phone, email, and chat based on SOPs.
Utilize TCP’s tech tools suite (Microsoft Suite, Salesforce, ZOHO, Hodu) in daily operations.
Escalate customer issues to the relevant departments as per guidelines.
Record, review, and follow up on customer requests and resolutions.
Investigate and research solutions for customer problems.
Update customer records during conversations.
Meet and exceed quantitative metrics and KPIs, including client-facing time, call quality, and occupancy.

Salesforce Communication Skills Customer service Problem-solving skills Empathy Technical support CRM

Posted 2 days ago

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🔥 Worklife Customer Support Associate - Employee Assistance Program (2nd Shift)

Posted 2 days ago

📍 United States of America

🧭 Full-Time

💸 17.0 - 28.46 USD per hour

🔍 Healthcare

1-3 years' experience in customer service.
Basic computer knowledge.
Proficiency in all Microsoft Office products.
High School Diploma.

Promptly responds to incoming chats within the standard greeting timeframe.
Determines the purpose of incoming chats and interacts with callers to provide resources.
Assesses client's needs and researches EAP/Worklife services and resources.
Recognizes crisis situations and evaluates for necessary action.
Performs research to identify potential providers and resources.
Enters member information into the EAP system and maintains internal documentation.
Triage calls professionally and makes outbound calls as needed.
Provides administrative support and adheres to confidentiality policies.

Customer service Microsoft Office Written communication Compliance Active listening Data entry Technical support

Posted 2 days ago

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Shown 10 out of 98

Technical support Job Salaries

Median high-range salary for jobs requiring Technical Support:

Skills and Salary

Leadership

Project Management

Documentation

Problem Solving

Communication Skills

Troubleshooting

Analytical Skills

Collaboration

Data Analysis

Industries and Salary

Healthcare

Corporate wellness

Software and technology

Artificial Intelligence

Cybersecurity

Automated immunohistochemistry and molecular lab testing

AdTech / Digital Advertising

Construction billing

Messaging API

Cannabis industry

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