Technical support Job Salaries

Find salary information for remote positions requiring Technical support skills. Make data-driven decisions about your career path.

Technical support

Median high-range salary for jobs requiring Technical Support:

$137,500

This analysis is based on salary ranges collected from 145 job descriptions that match the search and allow working remotely. Choose a country to narrow down the search and view statistics exclusively for remote jobs available in that location.

The Median Salary Range is $100,000 - $137,500

25% of job descriptions advertised a maximum salary above $184,062.5.
5% of job descriptions advertised a maximum salary above $256,625.

Skills and Salary

Specific skills can have a substantial impact on salary ranges for jobs that align with these search preferences. Certain in-demand skills are highly valued by employers and can significantly boost compensation. These skills often reflect the unique requirements and challenges faced by professionals in these roles. Some of the most sought-after skills that correlate with higher salaries include Project Management, Analytical Skills and SQL. Mastering these skills can demonstrate expertise and make individuals more competitive in the job market. Employers often prioritize candidates who possess these skills, as they can contribute directly to the organization's success. The ability to effectively utilize these skills can lead to increased earning potential and career advancement opportunities.

Project Management
30% jobs mention Project Management as a required skill. The Median Salary Range for these jobs is $125,000 - $175,000
- 25% of job descriptions advertised a maximum salary above $237,580.
- 5% of job descriptions advertised a maximum salary above $289,015.
Analytical Skills
29% jobs mention Analytical Skills as a required skill. The Median Salary Range for these jobs is $120,000 - $171,500
- 25% of job descriptions advertised a maximum salary above $211,073.
- 5% of job descriptions advertised a maximum salary above $280,400.
SQL
26% jobs mention SQL as a required skill. The Median Salary Range for these jobs is $120,000 - $166,750
- 25% of job descriptions advertised a maximum salary above $238,000.
- 5% of job descriptions advertised a maximum salary above $294,740.
Communication Skills
56% jobs mention Communication Skills as a required skill. The Median Salary Range for these jobs is $120,000 - $165,000
- 25% of job descriptions advertised a maximum salary above $206,250.
- 5% of job descriptions advertised a maximum salary above $269,000.
Sales experience
23% jobs mention Sales experience as a required skill. The Median Salary Range for these jobs is $119,800 - $160,301.5
- 25% of job descriptions advertised a maximum salary above $185,000.
- 5% of job descriptions advertised a maximum salary above $259,400.
Problem Solving
39% jobs mention Problem Solving as a required skill. The Median Salary Range for these jobs is $116,802 - $160,000
- 25% of job descriptions advertised a maximum salary above $212,500.
- 5% of job descriptions advertised a maximum salary above $273,650.
REST API
23% jobs mention REST API as a required skill. The Median Salary Range for these jobs is $120,000 - $148,500
- 25% of job descriptions advertised a maximum salary above $180,000.
- 5% of job descriptions advertised a maximum salary above $259,300.
Customer service
38% jobs mention Customer service as a required skill. The Median Salary Range for these jobs is $92,269.71 - $135,000
- 25% of job descriptions advertised a maximum salary above $175,000.
- 5% of job descriptions advertised a maximum salary above $216,250.
Troubleshooting
34% jobs mention Troubleshooting as a required skill. The Median Salary Range for these jobs is $64,756 - $88,937.6
- 25% of job descriptions advertised a maximum salary above $132,000.
- 5% of job descriptions advertised a maximum salary above $168,000.

Industries and Salary

Industry plays a crucial role in determining salary ranges for jobs that align with these search preferences. Certain industries offer significantly higher compensation packages compared to others. Some in-demand industries known for their competitive salaries in these roles include Cybersecurity, Health tech and Software Delivery. These industries often have a strong demand for skilled professionals and are willing to invest in talent to meet their growth objectives. Factors such as industry size, profitability, and market trends can influence salary levels within these sectors. It's important to consider industry-specific factors when evaluating potential career paths and salary expectations.

Cybersecurity
3% jobs are in Cybersecurity industry. The Median Salary Range for these jobs is $193,000 - $240,000
- 25% of job descriptions advertised a maximum salary above $258,500.
- 5% of job descriptions advertised a maximum salary above $260,000.
Health tech
1% jobs are in Health tech industry. The Median Salary Range for these jobs is $200,000 - $238,000
Software Delivery
2% jobs are in Software Delivery industry. The Median Salary Range for these jobs is $170,000 - $185,000
Software Development
23% jobs are in Software Development industry. The Median Salary Range for these jobs is $128,200 - $176,250
- 25% of job descriptions advertised a maximum salary above $235,625.
- 5% of job descriptions advertised a maximum salary above $300,315.
Artificial Intelligence
1% jobs are in Artificial Intelligence industry. The Median Salary Range for these jobs is $112,500 - $167,500
- 25% of job descriptions advertised a maximum salary above $175,000.
Fintech
1% jobs are in Fintech industry. The Median Salary Range for these jobs is $128,000 - $150,000
- 25% of job descriptions advertised a maximum salary above $235,000.
Biotechnology
2% jobs are in Biotechnology industry. The Median Salary Range for these jobs is $80,000 - $120,000
- 25% of job descriptions advertised a maximum salary above $240,750.
- 5% of job descriptions advertised a maximum salary above $281,000.
Software as a Service (SaaS)
5% jobs are in Software as a Service (SaaS) industry. The Median Salary Range for these jobs is $92,269.71 - $110,000
- 25% of job descriptions advertised a maximum salary above $133,750.
- 5% of job descriptions advertised a maximum salary above $215,000.
Non-profit
2% jobs are in Non-profit industry. The Median Salary Range for these jobs is $59,000 - $75,190
- 25% of job descriptions advertised a maximum salary above $153,797.5.
- 5% of job descriptions advertised a maximum salary above $180,000.
Customer Service
2% jobs are in Customer Service industry. The Median Salary Range for these jobs is $37,000 - $37,000
- 25% of job descriptions advertised a maximum salary above $52,000.
- 5% of job descriptions advertised a maximum salary above $57,000.

Disclaimer: This analysis is based on salary ranges advertised in job descriptions found on Remoote.app. While it provides valuable insights into potential compensation, it's important to understand that advertised salary ranges may not always reflect the actual salaries paid to employees. Furthermore, not all companies disclose salary ranges, which can impact the accuracy of this analysis. Several factors can influence the final compensation package, including:

Negotiation: Salary ranges often serve as a starting point for negotiation. Your experience, skills, and qualifications can influence the final offer you receive.
Benefits: Salaries are just one component of total compensation. Some companies may offer competitive benefits packages that include health insurance, paid time off, retirement plans, and other perks. The value of these benefits can significantly affect your overall compensation.
Cost of Living: The cost of living in a particular location can impact salary expectations. Some areas may require higher salaries to maintain a similar standard of living compared to others.

Jobs

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🔥 Underwriting Assistant

Posted about 6 hours ago

📍 United States

🧭 Full-Time

💸 60000.0 - 80000.0 USD per year

🔍 Insurance

🏢 Company: Nirvana Insurance👥 101-250💰 $57,000,000 Series B over 1 year agoInternet of Things Financial Services InsurTech

🔧 Requirements

2-3 years of underwriting/operations experience in the insurance industry, preferably in the transportation segment
Exception attention to detail
Strong written and verbal communication skills with internal & external stakeholders
Successfully able to work in high-growth, ambiguous environments

💡 Responsibilities

Resolve technical and non technical inquiries from agents, brokers and insureds via written or virtual channels
Work closely with the Underwriting team to ensure thorough and consistent execution across new and renewal business files
Work with internal and external stakeholders to manage documentation pertaining to troubleshooting and problem resolution
Diary important dates and deadlines for underwriting
Work with agents and insureds to deliver quotes, binder, policies, and endorsements
Issue formal notices as necessary for policies
Assist in onboarding customers and facilitate communication between fleets and external camera partners as needed

Communication Skills Microsoft Excel Problem Solving Customer service Microsoft Office Attention to detail Organizational skills Written communication Documentation Verbal communication Troubleshooting Client relationship management Data entry Relationship management Risk Management Technical support Data analytics

Posted about 6 hours ago

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🔥 Waste Water Treatment Technical Consultant

Posted about 21 hours ago

📍 United States, Canada

🧭 Full-Time

💸 140000.0 - 160000.0 USD per year

🔍 Water Treatment

🏢 Company: ChemTreatJobs

🔧 Requirements

Bachelor of Arts/Sciences or Master’s degree in biology, chemistry, environmental engineering, or related fields is required.
10+ years of field experience in water and wastewater treatment will be considered as an equivalent to a four-year degree.
Technical and in-depth knowledge in one or more key industries, including Chemical, Refining, and Food & Beverage.
Ability to present treatment recommendations in both oral and written communications.
Technical, Analytical skills, and business knowledge.

💡 Responsibilities

Provide field sales technical assistance and product recommendations. This includes plant surveys, proposal preparation, sales presentations, application testing and customer/prospect entertainment.
Applying knowledge of polymer chemistry and polymer uses and testing procedures such as jar tests.
Provide expertise to ChemTreat sales representatives in product screening and treatment program selection, the application of chosen treatment programs, and in troubleshooting treatment programs to meet the customer’s cost and performance objectives in the area of Food & Beverage.
Travel throughout the continental U.S. on an average of three days/two nights per week.
Provide field troubleshooting and technical assistance as required. This assistance includes problem-solving, sales representative on-site training, operator training, and equipment inspections.
Oversee continued development and management of odor control product line.

Data Analysis Communication Skills Analytical Skills Problem Solving Customer service Troubleshooting Sales experience Technical support

Posted about 21 hours ago

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🔥 Biomed Technician 2 - Santa Barbara

Posted about 23 hours ago

📍 United States

💸 66704.0 - 100056.0 USD per year

🏢 Company: GEHC_ExternalSite

🔧 Requirements

Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 2+ years of experience servicing medical equipment; OR equivalent military education and 2+ years of experience servicing electrical or mechanical equipment; OR High School Diploma/GED and 4+ years of experience servicing medical equipment.
Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner.
The successful applicant must comply with GEHC's standard background check, including a post offer drug test.
Willingness to be available "after hours", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.

💡 Responsibilities

Evaluate complex, customer biomedical equipment issues, and implement appropriate repairs.
Perform planned maintenance (PM), safety and environmental inspections, and maintain effective customer relations.
Follow and guide others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation.
Effectively communicate and partner with teammates and colleagues.
Establish and engage in proactive daily communications with customers, to ensure resolution and proper follow up, leading to customer satisfaction.
Implement GE/customer facility contract, supporting business goals and objectives.
Lead, instruct, and assist technicians on basic and complex repairs and resolution.
Work as a member of local team to provide efficient service delivery to all accounts within assigned area.
Share on-call/pager responsibility.
Document all repair actions and submit reports/summaries according to schedule.
Ensure proper care of spares, tools and test equipment, and ensure calibration.
Maintain approved parts inventory.
Manage vendors' service delivery processes in compliance with GE policies, as instructed.
Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.
May perform role of Site Leader (e.g., direct activities of fellow Biomedical Technicians assigned to site, engage in a more interactive customer relationship, which may include Safety Committee or other participation, with regard to overall account activity).
Meet Health and Human Services, Environment Health and Safety requirements, and/or all other applicable regulatory requirements.

Embedded Systems Communication Skills Analytical Skills Problem Solving Customer service Attention to detail Written communication Compliance Interpersonal skills Teamwork Troubleshooting Active listening Technical support

Posted about 23 hours ago

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🔥 Remote - Kia Connect, Customer Care Specialist

Posted 1 day ago

📍 Alabama, Arizona, Florida, Georgia, Mississippi, New Mexico, Tennessee, Virginia

🧭 Full-Time

💸 34320.0 USD per year

🔍 Customer Service

🏢 Company: Agero👥 1001-5000💰 $4,750,000 over 2 years agoAutomotive InsurTech Information Technology Insurance

🔧 Requirements

Genuine passion for helping others, supported by previous experience in customer-facing or support roles.
Experience in a customer service, sales, or technical support role, preferably in a fast-paced contact center environment.
Strong computer skills, with an average typing speed of 35 words per minute or more.
Experience with Google Workspace (Docs, Sheets, Slides, Gmail), including the ability to open, create, & edit documents, as well as send emails with attachments, and skilled in navigating web-based CRMs.
Be able to successfully pass a criminal background check.
Self-motivated with the ability to work independently and effectively with minimal supervision in a remote setting.
Comfortable handling high-volume calls in a structured, metrics-based environment with a focus on meeting and exceeding customer satisfaction goals.
Availability to work flexible hours, including evenings and weekends, to accommodate varying customer needs and peak call times.
Has compatible remote technology, including a home computer, secure high-speed internet, webcam, in-service cell phone, and wired headset.

💡 Responsibilities

Handle each customer interaction with genuine empathy, and act quickly and compassionately to support customers in stressful situations.
Take ownership of your cases with sound independent decisions, prioritize your workload for timely follow-ups, multitask effectively, and keep detailed notes while navigating web-based systems.
Communicate empathetically with customers, set clear expectations, keep your word, and collaborate with dealerships, managers, and clients to resolve issues.
Use critical thinking to resolve challenging complaints, stay calm and solution-focused under pressure, and deliver innovative solutions that exceed customer expectations.
Act as a dedicated advocate for customers, ensuring their concerns are fully understood and providing step-by-step support to make them feel heard and cared for.
Showcase your technical skills by troubleshooting issues with the vehicle's remote command, Infotainment, navigation, or Bluetooth systems, and offering easy-to-follow instructions for customers of all technical skill levels.

Communication Skills Problem Solving Customer service Empathy Troubleshooting Data entry Computer skills Technical support CRM Customer support

Posted 1 day ago

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🔥 794 - Service Desk Technician Level l

Posted 1 day ago

📍 Latin America

🧭 Contract

💸 1500.0 - 2000.0 USD per month

🏢 Company: GoFasti👥 10-50

🔧 Requirements

1+ years of exp as a Service Desk Technician.
Good with Windows and managing user permissions.
Used to working with tech support software and tools.
Can troubleshoot computer and software issues.
Experienced with Microsoft Office 365 and its apps, SharePoint, and Exchange.
Knows basic network troubleshooting.
Can follow instructions well.
Great at helping customers and paying attention to details.
Able to multitask and switch between different customer environments quickly.

💡 Responsibilities

Quickly handle tech support problems.
Sort and handle requests based on their urgency and importance.
Help customers over the phone or email with tech issues.
Fix problems with computer hardware and software.
Help set up, modify, or remove customer accounts.
Keep track of your tasks in our ticketing application and update customers regularly.
Solve simple network problems, knowing how networks and internet protocols work.
Help keep our tech support documents up to date.
Work with other teams on complex issues.
Commitment to providing exceptional customer service.

SharePoint Communication Skills Customer service Troubleshooting Computer skills Technical support Customer support English communication

Posted 1 day ago

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🔥 793 - Service Desk Technician Level l

Posted 1 day ago

📍 Latin America

🧭 Contract

💸 1500.0 - 2000.0 USD per month

🏢 Company: GoFasti👥 10-50

🔧 Requirements

1+ years of exp as a Service Desk Technician.
Good with Windows and managing user permissions.
Used to working with tech support software and tools.
Can troubleshoot computer and software issues.
Experienced with Microsoft Office 365 and its apps, SharePoint, and Exchange.
Knows basic network troubleshooting.
Can follow instructions well.
Great at helping customers and paying attention to details.
Able to multitask and switch between different customer environments quickly.

💡 Responsibilities

Quickly handle tech support problems.
Sort and handle requests based on their urgency and importance.
Help customers over the phone or email with tech issues.
Fix problems with computer hardware and software.
Help set up, modify, or remove customer accounts.
Keep track of your tasks in our ticketing application and update customers regularly.
Solve simple network problems, knowing how networks and internet protocols work.
Help keep our tech support documents up to date.
Work with other teams on complex issues.
Commitment to providing exceptional customer service.

SQL LDAP Microsoft Exchange SharePoint Customer service Linux Troubleshooting JSON Computer skills Technical support

Posted 1 day ago

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🔥 Staff Backend Engineer, Media Foundations

Posted 1 day ago

📍 United States

🧭 Full-Time

💸 217000.0 - 303900.0 USD per year

🔍 Software Development

🔧 Requirements

5+ years of experience as a software engineer in large-scale distributed systems.
8+ years of hands-on, professional software development experience in one or more general purpose programming languages (Go, Python, Java, C++)
Experienced with GraphQL, REST, HTTP, gRPC, Thrift basics, and the ability to design and implement maintainable APIs
Experienced with distributed caching layers, and distributed large scale data storage systems like Redis.
Familiarity with image processing and delivery technologies such as image scaling, cropping, and image formats like progressive JPEG, WebP, etc.
Familiarity with HTTP Live Streaming (HLS), MPEG-DASH, MP4, and other streaming protocols, as well as video compression standards (H.264, H.265/HEVC, VP9, AV1)
Working knowledge of CDN technologies (Fastly, Cloudfare, Cloudfront) to optimize video delivery. Experienced with domain specific language like VCL.

💡 Responsibilities

Work cross-functionally with product, design, and other engineering counterparts to execute on product and business strategy and build novel products and features that our users will love.
Architect and evolve Reddit media infrastructure to deliver scalable, high-performance solutions that set new benchmarks for the industry.
Contribute to the full development cycle: technical design, development, test, experimentation, analysis, and launch. You’ll be reviewing code and design docs, giving feedback on product specs and mocks.
Lead a team of thoughtful, fast-moving, and motivated engineers. Set and define standards that improve developer workflows, recommend best practices, and help coach and mentor engineers on the team to further their professional development.
Continuously learn and improve your technical and non-technical abilities.

AWS Backend Development Docker GraphQL Leadership Project Management Python Software Development SQL Agile Data Analysis Design Patterns Image Processing Java Kubernetes C++Cross-functional Team Leadership Algorithms API testing Data Structures Go gRPC Redis Communication Skills CI/CD Problem Solving RESTful APIs Mentoring Organizational skills Microservices Technical support Software Engineering

Posted 1 day ago

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🔥 Technical Support Engineer

Posted 1 day ago

📍 USA

💸 55000.0 - 75000.0 USD per year

🔍 Digital Health

🏢 Company: Twin Health👥 501-1000💰 $50,000,000 Series D about 1 year agoArtificial Intelligence (AI)Internet of Things Nutrition Machine Learning Health Care Software

🔧 Requirements

Minimum of 1 to 2 years of experience in Product Support, Reliability Support, Quality Assurance or related fields.
Minimum of 1 to 2 years of programming experience.
Minimum of 2 years of project management experience communicating with internal and external stakeholders.
Strong experience with HTML5 and CSS3.
Strong experience with Rest API.
Excellent analytical skills in analyzing large datasets using SQL.
Familiarity with CRM systems, including Zendesk, Salesforce, and Jira.

💡 Responsibilities

Be the technical expert on Twin products and provide exceptional product support.
Diagnose and resolve the most complex issues from other support channels in a timely manner.
Analyze issues to identify root causes and develop solutions.
Partner with product/engineering management to improve product quality and provide better user experience.
Build process and troubleshooting documentation in the product support knowledge base and runbook.
Provide training and knowledge transfer.
Work on technical and non-technical projects.
Build tools to automate manual tasks and redundant processes.
Participate in the weekend on-call rotation to address mission-critical incidents as they arise.
Additional duties as assigned

Project Management SQL Data Analysis HTML CSS Salesforce Jira API testing REST API Communication Skills Analytical Skills Problem Solving Troubleshooting Technical support CRM Debugging Customer support

Posted 1 day ago

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🔥 Field Service Engineer 1 - Buffalo, NY.

Posted 1 day ago

📍 United States of America

💸 58000.0 - 87000.0 USD per year

🔍 Medical Technology

🏢 Company: GEHC_ExternalSite

🔧 Requirements

Associate’s or Bachelor’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 4+ years of experience servicing electrical equipment; OR equivalent military education and 4+ years of experience servicing electrical equipment; OR High School Diploma/GED and 8+ years of experience servicing electrical equipment.
Experience interfacing with both internal team members and external customers as part of a solution based service process.
Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
Experience troubleshooting and responding to customer concerns.
Experience with Web applications as well as Microsoft suite of products.

💡 Responsibilities

Learn to complete on-time and accurate Preventative Maintenance, FMIs and/or ISIs.
Assist more experienced field engineers with equipment installation.
Work with experienced field engineers on basic troubleshooting and service repair needs on designated equipment.
Effectively communicate and partner with teammates and colleagues.
Learn to effectively communicate with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.
Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.
Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner.
Serve as a member of the account community for key accounts.
Effectively engage commercial counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals, and assist with promoting and implementing revenue programs.
Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business.
Keep up to date with competitor information and market trends.
Answer service calls independently without assistance within one year of employment

Communication Skills Analytical Skills Problem Solving Customer service Microsoft Office Suite Account Management Troubleshooting Data entry Relationship management Sales experience Technical support Customer support

Posted 1 day ago

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🔥 Maintenance Tech II

Posted 1 day ago

📍 United States

🧭 Full-Time

💸 32.0 - 34.0 USD per hour

🔍 Hospitality

🔧 Requirements

Ability to work during the week, weekend, evenings and holidays. The exact days of the week will be rotational.

💡 Responsibilities

Support all aspects of the overall maintenance and upkeep of your property by addressing building- and grounds-related concerns promptly.

Problem Solving Customer service Troubleshooting Computer skills Technical support

Posted 1 day ago

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Shown 10 out of 210

Technical support Job Salaries

Median high-range salary for jobs requiring Technical Support:

Skills and Salary

Project Management

Analytical Skills

SQL

Communication Skills

Sales experience

Problem Solving

REST API

Customer service

Troubleshooting

Industries and Salary

Cybersecurity

Health tech

Software Delivery

Software Development

Artificial Intelligence

Fintech

Biotechnology

Software as a Service (SaaS)

Non-profit

Customer Service

Jobs