Technical support Job Salaries

Find salary information for remote positions requiring Technical support skills. Make data-driven decisions about your career path.

Technical support

Median high-range salary for jobs requiring Technical Support:

$129,150

This analysis is based on salary ranges collected from 225 job descriptions that match the search and allow working remotely. Choose a country to narrow down the search and view statistics exclusively for remote jobs available in that location.

The Median Salary Range is $100,000 - $129,150

25% of job descriptions advertised a maximum salary above $180,000.
5% of job descriptions advertised a maximum salary above $260,000.

Skills and Salary

Specific skills can have a substantial impact on salary ranges for jobs that align with these search preferences. Certain in-demand skills are highly valued by employers and can significantly boost compensation. These skills often reflect the unique requirements and challenges faced by professionals in these roles. Some of the most sought-after skills that correlate with higher salaries include Project Management, RESTful APIs and Data Analysis. Mastering these skills can demonstrate expertise and make individuals more competitive in the job market. Employers often prioritize candidates who possess these skills, as they can contribute directly to the organization's success. The ability to effectively utilize these skills can lead to increased earning potential and career advancement opportunities.

Project Management
30% jobs mention Project Management as a required skill. The Median Salary Range for these jobs is $120,000 - $167,000
- 25% of job descriptions advertised a maximum salary above $221,600.
- 5% of job descriptions advertised a maximum salary above $272,093.6.
RESTful APIs
28% jobs mention RESTful APIs as a required skill. The Median Salary Range for these jobs is $117,060 - $165,500
- 25% of job descriptions advertised a maximum salary above $218,000.
- 5% of job descriptions advertised a maximum salary above $281,200.
Data Analysis
26% jobs mention Data Analysis as a required skill. The Median Salary Range for these jobs is $110,600 - $162,500
- 25% of job descriptions advertised a maximum salary above $185,400.
- 5% of job descriptions advertised a maximum salary above $274,041.6.
Analytical Skills
34% jobs mention Analytical Skills as a required skill. The Median Salary Range for these jobs is $110,000 - $150,000
- 25% of job descriptions advertised a maximum salary above $201,457.25.
- 5% of job descriptions advertised a maximum salary above $266,500.
Communication Skills
65% jobs mention Communication Skills as a required skill. The Median Salary Range for these jobs is $110,000 - $140,000
- 25% of job descriptions advertised a maximum salary above $193,950.
- 5% of job descriptions advertised a maximum salary above $270,165.6.
SQL
31% jobs mention SQL as a required skill. The Median Salary Range for these jobs is $110,000 - $140,000
- 25% of job descriptions advertised a maximum salary above $219,250.
- 5% of job descriptions advertised a maximum salary above $276,250.
Problem Solving
42% jobs mention Problem Solving as a required skill. The Median Salary Range for these jobs is $100,000 - $138,750
- 25% of job descriptions advertised a maximum salary above $196,000.
- 5% of job descriptions advertised a maximum salary above $263,200.
Customer service
42% jobs mention Customer service as a required skill. The Median Salary Range for these jobs is $80,000 - $105,748
- 25% of job descriptions advertised a maximum salary above $168,000.
- 5% of job descriptions advertised a maximum salary above $228,881.6.
Troubleshooting
38% jobs mention Troubleshooting as a required skill. The Median Salary Range for these jobs is $64,000 - $85,000
- 25% of job descriptions advertised a maximum salary above $132,250.
- 5% of job descriptions advertised a maximum salary above $174,750.

Industries and Salary

Industry plays a crucial role in determining salary ranges for jobs that align with these search preferences. Certain industries offer significantly higher compensation packages compared to others. Some in-demand industries known for their competitive salaries in these roles include Cybersecurity, Software Development and Software Delivery. These industries often have a strong demand for skilled professionals and are willing to invest in talent to meet their growth objectives. Factors such as industry size, profitability, and market trends can influence salary levels within these sectors. It's important to consider industry-specific factors when evaluating potential career paths and salary expectations.

Cybersecurity
3% jobs are in Cybersecurity industry. The Median Salary Range for these jobs is $221,500 - $258,500
- 25% of job descriptions advertised a maximum salary above $260,000.
- 5% of job descriptions advertised a maximum salary above $289,000.
Software Development
21% jobs are in Software Development industry. The Median Salary Range for these jobs is $126,357 - $188,625
- 25% of job descriptions advertised a maximum salary above $225,000.
- 5% of job descriptions advertised a maximum salary above $276,620.
Software Delivery
2% jobs are in Software Delivery industry. The Median Salary Range for these jobs is $170,000 - $185,000
Construction
1% jobs are in Construction industry. The Median Salary Range for these jobs is $110,000 - $132,000
- 25% of job descriptions advertised a maximum salary above $153,452.25.
- 5% of job descriptions advertised a maximum salary above $160,603.
Software as a Service (SaaS)
7% jobs are in Software as a Service (SaaS) industry. The Median Salary Range for these jobs is $90,000 - $110,000
- 25% of job descriptions advertised a maximum salary above $137,500.
- 5% of job descriptions advertised a maximum salary above $203,750.
Healthcare
5% jobs are in Healthcare industry. The Median Salary Range for these jobs is $57,200 - $85,800
- 25% of job descriptions advertised a maximum salary above $130,028.25.
- 5% of job descriptions advertised a maximum salary above $169,800.
E-Commerce
2% jobs are in E-Commerce industry. The Median Salary Range for these jobs is $65,000 - $85,000
- 25% of job descriptions advertised a maximum salary above $108,750.
- 5% of job descriptions advertised a maximum salary above $135,000.
Financial Services
1% jobs are in Financial Services industry. The Median Salary Range for these jobs is $65,000 - $85,000
- 25% of job descriptions advertised a maximum salary above $219,250.
- 5% of job descriptions advertised a maximum salary above $264,000.
Non-profit
1% jobs are in Non-profit industry. The Median Salary Range for these jobs is $59,000 - $75,190
- 25% of job descriptions advertised a maximum salary above $153,797.5.
- 5% of job descriptions advertised a maximum salary above $180,000.
Telecommunications
1% jobs are in Telecommunications industry. The Median Salary Range for these jobs is $41,740 - $49,100
- 25% of job descriptions advertised a maximum salary above $53,600.
- 5% of job descriptions advertised a maximum salary above $55,100.

Disclaimer: This analysis is based on salary ranges advertised in job descriptions found on Remoote.app. While it provides valuable insights into potential compensation, it's important to understand that advertised salary ranges may not always reflect the actual salaries paid to employees. Furthermore, not all companies disclose salary ranges, which can impact the accuracy of this analysis. Several factors can influence the final compensation package, including:

Negotiation: Salary ranges often serve as a starting point for negotiation. Your experience, skills, and qualifications can influence the final offer you receive.
Benefits: Salaries are just one component of total compensation. Some companies may offer competitive benefits packages that include health insurance, paid time off, retirement plans, and other perks. The value of these benefits can significantly affect your overall compensation.
Cost of Living: The cost of living in a particular location can impact salary expectations. Some areas may require higher salaries to maintain a similar standard of living compared to others.

Jobs

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🔥 Customer Advisor, Sales & Onboarding (Contract)

Posted about 2 hours ago

📍 United States, Canada

🧭 Contract

💸 41740.0 - 55100.0 USD per year

🔍 Telecommunications

🔧 Requirements

Minimum of 2 years of related work experience in a call center, technical support, or sales support environment.
Post-secondary education or equivalent work experience.

💡 Responsibilities

Handling inbound calls and chats while making outbound calls to current and future customers to answer inquiries, book appointments, and provide general support.
Updating and maintaining accurate customer information in our systems.
Coordinating with various teams, including Field Installation, Technical Support, and Enterprise Sales, to ensure seamless order fulfillment.
Using multiple software tools (Slack, G-Suite, Amazon Connect etc.) to manage the order life cycle and deliver an exceptional customer experience.
De-escalating customer concerns and providing effective solutions to enhance customer satisfaction.

Salesforce Communication Skills Customer service RESTful APIs Troubleshooting Sales experience Computer skills Technical support CRM Customer support

Posted about 2 hours ago

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🔥 Project Engineering Manager

Posted about 3 hours ago

📍 United States

💸 110000.0 - 150000.0 USD per year

🔍 Software Development

🏢 Company: vernova_externalsite

🔧 Requirements

Bachelor’s degree in Engineering, Physics, Materials Science or related field of study from an accredited college or university
At least 5+ years of combined experience in mechanical engineering of turbomachinery or power plant components, technical field services, repairs, plant operations services, or a related technical function
Several years of experience in project execution activities ranging from typical transactional service business to complex upgrades
Proven competence and experience in customer negotiation and execution activities

💡 Responsibilities

Establish yourself as Project Engineering Manger to successfully deliver steam turbine projects in execution for Own Fleet Capital Parts and complex Upgrades, Engineering Studies and valve solutions.
During project execution involve supporting functions (Engineering functions, Workshops, Supply Chain and Field Service) for a successful project setup with clear definition on deliverables, interfaces and timelines (Baseline Plan). Manage prioritization and possible escalation as deemed required.
Apply tools (Propolis) and processes (OneEngineering) for effective management and to guarantee the on-time delivery for all Engineering tasks within the Project budget.
Follow global standards and common processes to assure consistent quality delivered by a lean organization.
Ensure compliance and product safety for all supplied components as our priority according to GEVernova’s SQDC
Organize and lead Design Reviews during the project execution to ensure and maintain quality
Drive innovation and support the lean methodology to improve constantly the way we work

Leadership Project Management SQL People Management Project Coordination Communication Skills Problem Solving Customer service Written communication Technical support

Posted about 3 hours ago

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🔥 SaaS Tier 2 Support Specialist, Payment Product

Posted about 19 hours ago

📍 AL, AZ, CA, CO, CT, FL, GA, ID, IA, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, MS, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WY

🧭 Full-Time

💸 52000.0 - 75000.0 USD per year

🔍 SaaS, Payment Product

🏢 Company: Storable Careers - One Posting

🔧 Requirements

2+ years of product support experience in technical, payments related support position
Bachelor’s degree in Business Applications, Computer Science, or a related field is desired or equivalent work experience.
Previous Merchant Service, Banking, or Financial experience required.
Experience with credit card processing is a must.
Computer/IT Certification a plus (or equivalent years of work experience)
Excellent interpersonal communication skills, both verbal and written, and ability to remain calm and professional in all circumstances
Excellent phone skills, which includes actively listening and developing effective questioning techniques to resolve issues
Excellent knowledge of customer service principles and practices with previous customer service experience
Proven ability to resolve escalated technical issues by quickly identifying problems, forming solutions, including customized solutions that are outside of the generally accepted use of a product function, and executing step-by-step troubleshooting procedures
Excellent understanding of the general aspects of the job, including thorough knowledge of relevant software computer applications and equipment
A positive, professional, solution-oriented, enthusiastic and team-oriented attitude
Demonstrated ability to handle interruptions well and move between tasks with ease while still meeting deadlines
Ability to follow department processes and procedures
Experience utilizing CRM systems

💡 Responsibilities

Provide guidance and support to clients over phone and email, ensuring to register and classify cases based on severity and priority
Utilize existing knowledge base, manuals or other reference materials to resolve cases
Proactively investigate and resolve cases while collaborating with team members
Contribute and update our knowledge base and communities
Accept and retain ownership of requests, provide regular updates to support and /or customers on the status of each request and manage aging of assigned requests
Handle interruptions well and move between tasks with ease while still meeting deadline
Collaborate with product or engineering to troubleshoot and triage issues for customers.
Analyze payments related issues from other team members to assist triaging and troubleshooting
Replicate and log reported bugs in bug tracking system
Escalate cases to Escalation or R&D Engineers when required
Serve as subject matter expert for payments ecosystem and lifecycle
Possess a deep understanding of the organization's software, staying current with system information, changes and updates, and escalate more complex inquiries
Update documentation regarding payments support to share knowledge of payments with the rest of the organization.
Leverage extensive knowledge of payments lifecycle to troubleshoot and triage unknown errors.
Assist in actively training existing and new support representatives around aspects of supporting payments.

SQL REST API Communication Skills Analytical Skills Microsoft Excel Problem Solving Customer service Attention to detail Organizational skills Written communication Documentation Adaptability Teamwork Troubleshooting Active listening Client relationship management Data entry Computer skills Technical support CRM Financial analysis SaaS

Posted about 19 hours ago

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🔥 Seller Onboarding Specialist

Posted 1 day ago

📍 United States

🧭 Full-Time

💸 65000.0 - 85000.0 USD per year

🔍 E-commerce

🏢 Company: Palmstreet👥 51-100💰 Pre-seed over 3 years agoInternet Communities Marketplace E-Commerce Consumer Goods Social Shopping

🔧 Requirements

2-3 years of experience as a training specialist or manager.
Comfortable on camera and talking to large groups of people.
Ability to create well-rounded presentation decks that are intuitive and easy to digest.
Team player who works well with others.
Courteous and detailed written communication skills.
Flexibility and understanding of the fast-paced environment we work in.
Strong learning ability and self-starting attitude.
Determined problem solver with the ability to manage multiple tasks at hand.
Excellent technical skills - mobile app technical skills are vital in this role.
Knowledge of the tech or startup space.
Experience working with a variety of external partnerships in e-commerce.
Management experience in a past role at another tech company is an added bonus

💡 Responsibilities

Implement training materials to onboard new sellers to the platform via virtual group calls.
Host two sellers onboarding sessions daily.
Thoughtfully and courteously respond to seller questions during the training calls.
Work with the Seller Onboarding team to refine new seller training materials.
Create virtual training materials like blogs or videos with the team to help new sellers.
Continuously learn and adapt to new product knowledge and features to provide the most up-to-date training for new sellers.
Perform other duties or projects as assigned.
Occasionally travel throughout the year to connect with team members and sellers at tradeshows or events.

Product Operations Mobile testing Communication Skills Problem Solving Customer service Mentoring Presentation skills Written communication Coaching Excellent communication skills Training Active listening Client relationship management Strong communication skills Sales experience Technical support Customer support

Posted 1 day ago

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🔥 Live Moderation Specialist

Posted 1 day ago

📍 Mexico, Philippines

🧭 Contract

💸 8.0 - 10.0 USD per hour

🔍 E-commerce

🏢 Company: Palmstreet👥 51-100💰 Pre-seed over 3 years agoInternet Communities Marketplace E-Commerce Consumer Goods Social Shopping

🔧 Requirements

A reliable computer, smart phone and internet connection.
Excellent American English reading and writing skills.
A functional computer and cell phone and high-speed internet connection
2-3 years of rich customer service experience and able to handle multiple customer issues simultaneously.
Time spent living in the US.
Courteous and detailed written communication skills.
Strong learning ability and initiative.
Excellent technical skills - phone app technical skills are vital in this role.
Native English speaking, writing and listening skills.
Experience working in e-commerce platforms.
Practical experience in documenting and reporting relevant information.
An interest in plants and/or crafts.

💡 Responsibilities

Answer live support/moderation bot requests in a timely manner
Watch new sellers' first live to support them in starting out on the app
Attend random livestreams of seller with ongoing issues, frequent problems, etc.
Randomly check into lives throughout your shift to show Palmstreet presence and support
Check product listings to ensure they meet Palmstreet standards
Assist with support DMs when needed
Perform other duties as assigned

Communication Skills Problem Solving Customer service Attention to detail Written communication Multitasking Adaptability Troubleshooting Active listening Data entry Computer skills Technical support Customer support English communication

Posted 1 day ago

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🔥 Customer Support Representative

Posted 1 day ago

📍 Mexico

🧭 Full-Time

💸 8.0 - 10.0 USD per hour

🔍 E-commerce

🏢 Company: Palmstreet👥 51-100💰 Pre-seed over 3 years agoInternet Communities Marketplace E-Commerce Consumer Goods Social Shopping

🔧 Requirements

A reliable computer, smart phone and reliable high-speed internet connection.
Excellent American English reading and writing skills.
Time spent living in the United States.
2-3 years of customer service experience and able to handle multiple customer issues simultaneously.
Team player who works well with others
Courteous and detailed written communication skills.
Strong learning ability and initiative.
Excellent technical skills - phone app technical skills are vital in this role.
Native English speaking, writing and listening skills.
Experience working in e-commerce platforms.
Practical experience in summarizing and optimizing SOPs.
Time spent living in the US preferred.
An interest in plants and/or crafts.

💡 Responsibilities

Respond to user inquiries on our mobile app and desktop.
Thoughtfully and courteously respond to all questions and issues in a timely and efficient manner.
Track and record issues and data to inform the company of problems and requests for improvements.
Contribute to the SOPs to enhance overall team efficiency.
Collect, organize and summarize various customer cases to identify trends and potential system bugs.
Ensure customer issues are resolved promptly through high-quality service.
Continuously learn and adapt to new knowledge so you can provide the highest level of service.
Perform other duties as assigned.

Mobile testing REST API Customer service Attention to detail Time Management Written communication Excellent communication skills Adaptability Problem-solving skills Teamwork Troubleshooting Ability to learn JSON Data entry Computer skills Technical support Customer support English communication

Posted 1 day ago

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🔥 Account Success Manager

Posted 1 day ago

📍 United States

🧭 Full-Time

💸 90000.0 - 135000.0 USD per year

🔍 E-commerce

🏢 Company: Palmstreet👥 51-100💰 Pre-seed over 3 years agoInternet Communities Marketplace E-Commerce Consumer Goods Social Shopping

🔧 Requirements

2-3 years of experience as an account success manager.
2-3 years of professional experience working with external partners or clients.
Team player who works well with others.
Courteous and detailed written communication skills.
Flexibility and understanding of the fast-paced environment we work in.
Strong learning ability and self-starting attitude.
Determined problem solver with the ability to manage multiple tasks at hand.
Excellent technical skills - phone app technical skills are vital in this role.
Knowledge of the tech or startup space.
Experience working in account success roles for e-commerce platforms.
Management experience in a past role at another tech company is an added bonus

💡 Responsibilities

Work as the direct point-of-contact for sellers in the Palmstreet Foundation Program.
Thoughtfully and courteously respond to all questions and issues in a timely and efficient manner.
Call sellers on a weekly basis to learn about their business and collect feedback for the platform.
Work with the Seller Onboarding team to refine training materials presented to new sellers.
Continuously learn and adapt to new product knowledge to provide the highest level of service.
Perform other duties or projects as assigned.
Occasionally travel throughout the year to connect with team members and sellers at tradeshows or events.

REST API Excellent communication skills Account Management Troubleshooting Client relationship management Technical support Customer Success SaaS

Posted 1 day ago

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🔥 Field Sales Representative I

Posted 1 day ago

📍 US-WI-Wisconsin

🧭 Full-Time

💸 65000.0 - 115500.0 USD per year

🔍 Sales

🔧 Requirements

Typically requires a 4-year degree and 3–5 years of related experience; or equivalent work experience (recent industry experience is preferred)
Innovate self-starters who are willing to challenge the status quo
Proven ability to articulate complex strategies and able to execute on them
Salesforce proficiency

💡 Responsibilities

Define critical markets and new customers in the assigned sales territory
Develop key relationships and plan strategy to ensure a strong foundation for solution selling
Build relationships with key stakeholders within Arrow and supplier community
Maintain and promote relationships with customer contacts who determine potential design opportunities and deal with existing business challenges
Must be able to promote and sell the value add, supply chain, and full life cycle programs offered by Arrow
Requires experience interacting and owning relationships with vendors and customers in a technical and engineering environment
Experience creating demand for Arrow services
Ability to work with sales teams and engineers to help our customers understand the full scope of Arrow’s portfolio of professional services

Salesforce Communication Skills Customer service RESTful APIs Negotiation Relationship building Account Management Client relationship management Data entry Sales experience Market Research Technical support CRM Customer support

Posted 1 day ago

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🔥 Worklife Chat Support Associate - Employee Assistance Program (Wed-Sat 3:30PM-2:00AM EST)

Posted 1 day ago

📍 United States

🧭 Full-Time

💸 35360.0 - 59180.0 USD per year

🔍 Health Solutions

🔧 Requirements

1-3 years' experience in customer service experience.
Basic computer knowledge.
Proficiency in all Microsoft Office products

💡 Responsibilities

Promptly responds incoming chats within the standard greeting approved timeframe.
Determines purpose of incoming chat by focusing on the members written messages and interacting with callers and provides resources through chat and email.
Assesses client’s needs; researches and structures communication by information members regarding pertinent EAP/Worklife services and resources.
Recognizes crisis situations and evaluates for needed action to minimize risk.
Performs appropriate research in internal databases and online to identify potential providers and resources.
Enters member information into the appropriate EAP system to initiate the case and documents comments and information thoroughly and professionally. Maintains accurate and complete internal documentation of required information that meets risk management and regulatory requirements.
Agent will triage calls in a in a professional and timely manner if needed.
Communicates effectively with all internal stakeholders.
Makes outbound calls as appropriate to identify and assist with securing member resources and/or services.
Provides miscellaneous support functions including administrative support, follow-up calls, and other duties as assigned.
Compliance with Policies and Regulatory Standards.
Protects the confidentiality of member information and adheres to enterprise policies, and EAP and Worklife policies and procedures.
Resolves complex issues without or with limited management intervention.
Outreach Providers to link services requested by members.

Communication Skills Analytical Skills Problem Solving Customer service Microsoft Office Written communication MS Office Troubleshooting Active listening Data entry Computer skills Technical support

Posted 1 day ago

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🔥 Gas Turbine GT11 Technical Project Manager (TPM) - Americas

Posted 1 day ago

📍 United States

💸 111200.0 - 185400.0 USD per year

🔍 Power Plant

🏢 Company: only_confidential_executive_recruiting

🔧 Requirements

Bachelor’s Degree in Engineering or related field from an accredited college or university
Minimum of 7-10 years engineering experience in turbomachinery, design, or power plant domain
Proven experience with gas turbine technology (specifically with the GT11 technology), maintenance planning and execution and upgrades

💡 Responsibilities

Lead technical Customer interface for assigned GT11 fleet in coordination with CSEs, CPMs, CSLs & FieldCore.
Liaises with internal engineering providers (i.e., Requisitions, Design, Parts, Configurations and Product Service) and CSEs to ensures consistent technical communication to Customer
Lead outage planning milestone review calls with CPM/CSL/Field core to layout detailed outage scope to reduce technical risk and identify opportunities to improve reliability
Identify opportunities to drive outage productivity and reduce costs
Use data to identify extra work opportunities beyond standard scope
Support parts identification and configuration optimization activities
Support fleet strategy for parts optimization
Lead engineering outage preparation activities
Support the Sales/Operations/Field organization in moving toward a consistent outage planning process
Work closely with Application Engineering, Configuration Management, and Supply Chain teams to ensure parts quality for outages
Provides input to application and requisition engineering to influence offers (ITO) and execution (OTR) of standardized CM&U
Supports consolidation and integration of CM&U scope into standard outage schedule
Accountable for plant technical history (RCA, technical issues, config, outage forecasting) in close collaboration with various Gas power business (i.e. Customer Support Engineering, Parts, Product Service and Configuration engineering teams)
Liaises with FieldCore for technical briefing during outage planning and execution of the assigned GT11 fleet
Consolidates and shares lesson learnt with other regional poles and implement the learning from other regions as applicable
Lead cost out and continues improvement projects for assigned fleet
Lead engineering assessment of outage scope to reduce technical risk and identify opportunities to improve reliability
Support parts identification and configuration optimization activities
Support fleet strategy for parts optimization
Lead engineering outage preparation activities
Support the Sales/Operations/Field organization in moving toward a consistent outage planning process
Represent GE at customer meetings and provide timely technical communication to external and internal customers
Support the Sales/Operations/Field organization in moving toward a consistent outage planning process
Work closely with Application Engineering, Configuration Management, and Supply Chain teams to ensure parts quality for outages
Develop and maintain engineering tools to improve capability and drive productivity
Represent GE at customer meetings and provide timely technical communication to external and internal customers

Leadership Project Management SQL Agile Data Analysis Product Management Cross-functional Team Leadership Operations Management Communication Skills Analytical Skills Problem Solving Customer service Mentoring Negotiation Presentation skills Time Management Written communication Relationship building Teamwork Active listening Risk Management Stakeholder management Process improvement Technical support Budget management

Posted 1 day ago

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Shown 10 out of 315

Technical support Job Salaries

Median high-range salary for jobs requiring Technical Support:

Skills and Salary

Project Management

RESTful APIs

Data Analysis

Analytical Skills

Communication Skills

SQL

Problem Solving

Customer service

Troubleshooting

Industries and Salary

Cybersecurity

Software Development

Software Delivery

Construction

Software as a Service (SaaS)

Healthcare

E-Commerce

Financial Services

Non-profit

Telecommunications

Jobs