Troubleshooting Job Salaries

Find salary information for remote positions requiring Troubleshooting skills. Make data-driven decisions about your career path.

Troubleshooting

Median high-range salary for jobs requiring Troubleshooting:

$111,200

This analysis is based on salary ranges collected from 174 job descriptions that match the search and allow working remotely. Choose a country to narrow down the search and view statistics exclusively for remote jobs available in that location.

The Median Salary Range is $80,000 - $111,200

25% of job descriptions advertised a maximum salary above $152,570.
5% of job descriptions advertised a maximum salary above $228,600.

Skills and Salary

Specific skills can have a substantial impact on salary ranges for jobs that align with these search preferences. Certain in-demand skills are highly valued by employers and can significantly boost compensation. These skills often reflect the unique requirements and challenges faced by professionals in these roles. Some of the most sought-after skills that correlate with higher salaries include Linux, SQL and Data Analysis. Mastering these skills can demonstrate expertise and make individuals more competitive in the job market. Employers often prioritize candidates who possess these skills, as they can contribute directly to the organization's success. The ability to effectively utilize these skills can lead to increased earning potential and career advancement opportunities.

Linux
23% jobs mention Linux as a required skill. The Median Salary Range for these jobs is $101,000 - $144,000
- 25% of job descriptions advertised a maximum salary above $179,500.
- 5% of job descriptions advertised a maximum salary above $282,200.
SQL
25% jobs mention SQL as a required skill. The Median Salary Range for these jobs is $92,500 - $127,500
- 25% of job descriptions advertised a maximum salary above $169,000.
- 5% of job descriptions advertised a maximum salary above $242,500.
Data Analysis
19% jobs mention Data Analysis as a required skill. The Median Salary Range for these jobs is $90,000 - $120,000
- 25% of job descriptions advertised a maximum salary above $157,450.
- 5% of job descriptions advertised a maximum salary above $247,300.
Problem Solving
36% jobs mention Problem Solving as a required skill. The Median Salary Range for these jobs is $80,000 - $108,000
- 25% of job descriptions advertised a maximum salary above $154,950.
- 5% of job descriptions advertised a maximum salary above $222,000.
Analytical Skills
28% jobs mention Analytical Skills as a required skill. The Median Salary Range for these jobs is $68,352 - $104,028
- 25% of job descriptions advertised a maximum salary above $153,300.
- 5% of job descriptions advertised a maximum salary above $210,060.
Communication Skills
51% jobs mention Communication Skills as a required skill. The Median Salary Range for these jobs is $72,000 - $102,521.9
- 25% of job descriptions advertised a maximum salary above $155,400.
- 5% of job descriptions advertised a maximum salary above $216,000.
Customer support
28% jobs mention Customer support as a required skill. The Median Salary Range for these jobs is $65,000 - $90,875.2
- 25% of job descriptions advertised a maximum salary above $134,403.25.
- 5% of job descriptions advertised a maximum salary above $207,250.
Technical support
37% jobs mention Technical support as a required skill. The Median Salary Range for these jobs is $60,500 - $88,937.6
- 25% of job descriptions advertised a maximum salary above $132,500.
- 5% of job descriptions advertised a maximum salary above $184,170.
Customer service
39% jobs mention Customer service as a required skill. The Median Salary Range for these jobs is $61,200 - $80,000
- 25% of job descriptions advertised a maximum salary above $122,500.
- 5% of job descriptions advertised a maximum salary above $196,315.

Industries and Salary

Industry plays a crucial role in determining salary ranges for jobs that align with these search preferences. Certain industries offer significantly higher compensation packages compared to others. Some in-demand industries known for their competitive salaries in these roles include Fintech, Cybersecurity and Software Development. These industries often have a strong demand for skilled professionals and are willing to invest in talent to meet their growth objectives. Factors such as industry size, profitability, and market trends can influence salary levels within these sectors. It's important to consider industry-specific factors when evaluating potential career paths and salary expectations.

Fintech
2% jobs are in Fintech industry. The Median Salary Range for these jobs is $134,400 - $184,800
- 25% of job descriptions advertised a maximum salary above $222,450.
- 5% of job descriptions advertised a maximum salary above $235,000.
Cybersecurity
3% jobs are in Cybersecurity industry. The Median Salary Range for these jobs is $112,500 - $180,000
- 25% of job descriptions advertised a maximum salary above $215,000.
- 5% of job descriptions advertised a maximum salary above $260,000.
Software Development
17% jobs are in Software Development industry. The Median Salary Range for these jobs is $105,200 - $153,500
- 25% of job descriptions advertised a maximum salary above $189,600.
- 5% of job descriptions advertised a maximum salary above $275,000.
Healthcare
3% jobs are in Healthcare industry. The Median Salary Range for these jobs is $103,800 - $141,685.5
- 25% of job descriptions advertised a maximum salary above $156,600.
- 5% of job descriptions advertised a maximum salary above $170,000.
Software
2% jobs are in Software industry. The Median Salary Range for these jobs is $106,000 - $133,000
Biotechnology
1% jobs are in Biotechnology industry. The Median Salary Range for these jobs is $85,000 - $100,000
- 25% of job descriptions advertised a maximum salary above $110,000.
Software as a Service (SaaS)
5% jobs are in Software as a Service (SaaS) industry. The Median Salary Range for these jobs is $80,000 - $90,875.2
- 25% of job descriptions advertised a maximum salary above $111,250.
- 5% of job descriptions advertised a maximum salary above $130,000.
Accounting
1% jobs are in Accounting industry. The Median Salary Range for these jobs is $64,820 - $77,320
- 25% of job descriptions advertised a maximum salary above $138,000.
Customer Support
1% jobs are in Customer Support industry. The Median Salary Range for these jobs is $53,252 - $67,252
- 25% of job descriptions advertised a maximum salary above $98,000.
E-Commerce
1% jobs are in E-Commerce industry. The Median Salary Range for these jobs is $36,040 - $46,320
- 25% of job descriptions advertised a maximum salary above $68,640.

Disclaimer: This analysis is based on salary ranges advertised in job descriptions found on Remoote.app. While it provides valuable insights into potential compensation, it's important to understand that advertised salary ranges may not always reflect the actual salaries paid to employees. Furthermore, not all companies disclose salary ranges, which can impact the accuracy of this analysis. Several factors can influence the final compensation package, including:

Negotiation: Salary ranges often serve as a starting point for negotiation. Your experience, skills, and qualifications can influence the final offer you receive.
Benefits: Salaries are just one component of total compensation. Some companies may offer competitive benefits packages that include health insurance, paid time off, retirement plans, and other perks. The value of these benefits can significantly affect your overall compensation.
Cost of Living: The cost of living in a particular location can impact salary expectations. Some areas may require higher salaries to maintain a similar standard of living compared to others.

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🔥 Consultant - Enterprise Incident Management | Remote, USA

Posted about 7 hours ago

📍 United States

💸 90000.0 - 123500.0 USD per year

🏢 Company: Optiv_Careers

🔧 Requirements

Prior experience performing Incident Response, including experience in Containment and Isolation, Forensics, Root Cause Analysis, and/or Elimination and Remediation to enterprise-level organizations.
Proficiency with commercial and open-source security tools required (EnCase, FTK, XWays, Splunk, ELK, EZ Tools etc.)
Familiarity with many different network architectures, network services, system types, network devices, development platforms and software suites required (Linux, Windows, Cisco, Oracle, Active Directory, JBoss, .NET, etc.) required.
Familiarity with Endpoint Detection and Response (EDR) products, such as SentinelOne, Carbon Black, CrowdStrike, etc.
Demonstrated ability to create comprehensive incident reports required.
Demonstrated effective time management skills, ability to balance multiple projects simultaneously and the ability to take on large and complex projects with little or no supervision required.

💡 Responsibilities

Perform digital investigations including: Zero Day Exploitation, Business Email Compromise, Unauthorized Access, Sensitive Data Exposure, Insider Threat, Malware Analysis, and Threat Hunting.
Combine multiple separate findings to identify complex attacks and incidents
Manually collect relevant data sources during an incident.
Identify, describe and report threat vectors and forensic artifacts
Contribute to the development and continuous improvement of the EIM practice through various team and industry contributions.

SQL Cisco Cybersecurity Data Analysis Java Oracle .NET Communication Skills Analytical Skills Collaboration Problem Solving RESTful APIs Linux Time Management Reporting Troubleshooting Active listening JSON Scripting

Posted about 7 hours ago

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🔥 Inpatient Manager, Implementation Success

Posted about 7 hours ago

📍 United States

🧭 Full-Time

💸 100000.0 - 170000.0 USD per year

🔍 Healthcare

🏢 Company: Qventus👥 101-250💰 $85,000,000 Series D 2 months agoArtificial Intelligence (AI)Machine Learning Hospital Analytics Health Care

🔧 Requirements

5+ years of project/program management experience with a comprehensive understanding of the business requirements and technical capabilities needed for an enterprise-wide SaaS implementation.
5 years of professional experience working at a top healthcare consulting firm, digital health company, or health system.
5+ years of experience working cross-functionally with multiple teams, both internally and externally, to manage end-to-end project lifecycles and to drive project milestones to completion.
Demonstrated ability to lead and develop staff
Experience with technical implementation of healthcare SaaS solutions
Knowledge of inpatient metrics, processes, challenges, and solutions; ability to engage in strategic and operational discussions with hospital leaders and surgeons.
A track record of applying strong quantitative and analytical skills in prior roles.
Prior experience managing projects for hospital systems (e.g. EHR implementations) is required
A passion for fixing our healthcare system
Skilled at understanding, documenting, and analyzing data using a variety of tools (Data validation dashboards, interpreting JAVA/SQL code, complex Excel functions, etc.)
Ability to travel on average 25-30%

💡 Responsibilities

Develop and manage 3-5 team members.
Resolves complex account issues largely independently, but knows when to bring to bear resources from across the organization.
Surface risks and advise internal and external leaders on mitigation strategies to drive efficient resolutions
Collaborate with Data Engineers, Product Specialists and Client Success Partners throughout each deployment to identify and implement solutions that maximize client value and satisfy client needs
Define and manage the implementation timeline for enterprise-wide deployment of Qventus Inpatient Solution
Partner with operational and technical client teams to ensure implementation requirements/needs are met
Build and manage relationships at multiple levels of client IT teams
Act as the primary owner of the implementation for assigned client accounts, operating with a high level of autonomy and accountability while ensuring successful outcomes with minimal oversight
Craft, manage and deliver high-impact, visually compelling client communications and presentations.
Provide clinical, technical and process expertise into solution design in order to address customer use cases and to deliver results.

Project Management Software Development SQL Agile Business Analysis Data Analysis People Management Project Coordination Cross-functional Team Leadership Operations Management Communication Skills Analytical Skills Microsoft Excel Problem Solving Customer service Agile methodologies Mentoring Documentation MS Office Critical thinking Account Management Training Troubleshooting Client relationship management Budgeting Cross-functional collaboration Risk Management Data visualization Team management Stakeholder management Strategic thinking Process improvement Technical support Financial analysis Analytical thinking Data modeling Change Management SaaS Budget management PowerPoint

Posted about 7 hours ago

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🔥 Sr. Software Engineer - Windows Debugging/SaO (Remote)

Posted about 7 hours ago

📍 United States

💸 135000.0 - 215000.0 USD per year

🔍 Cybersecurity

🏢 Company: crowdstrikecareers

🔧 Requirements

Strong knowledge and understanding of C++ and Windows Operating System internals
Experience working with teams to define and execute on major projects
Experience working with python and test frameworks
Ability to lead, mentor, communicate, collaborate, partner and work effectively in a distributed team

💡 Responsibilities

Provide technical leadership on the Sensor Platform development team including being generally involved with the strategy and approach for supporting an maintaining enterprise quality next-generation Anti-Virus and Enhanced Detection and Response Security Software.
Troubleshooting complex sensor issues, investigate and proactively respond to incoming sensor telemetry, and champion development projects that will help to improve overall sensor reliability and supportability
Support sensor product development teams in designing and building high quality sensor software including providing cross-training and best practice
Collaborate with multi-functional teams in various locations

Python Software Development Agile C++Cross-functional Team Leadership Algorithms Data Structures Communication Skills Collaboration Problem Solving Mentoring Linux Troubleshooting Debugging

Posted about 7 hours ago

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🔥 Technical Customer Suppport- Tier 1 (Remote - US Based)

Posted about 7 hours ago

📍 United States

💸 50000.0 - 55000.0 USD per year

🔍 SaaS

🏢 Company: Togetherwork👥 101-250💰 Private 9 months agoSaaS Real Estate Software

🔧 Requirements

Bachelor’s degree in Information Systems, Business, or equivalent experience.
3+ years of experience in customer support, with demonstrated Tier 2 troubleshooting skills.
Strong troubleshooting ability for SaaS applications, integrations, and payment processing systems.
Excellent problem-solving skills and a proactive approach to resolving technical issues.
Strong written and verbal communication skills.
Ability to analyze system behavior and identify underlying technical issues.
Experience documenting solutions, workflows, and best practices for internal and external use.
Comfortable working across teams, including Product Management, Engineering, and leadership.
Ability to manage multiple tasks, prioritize effectively, and work independently.
Strong time and project management skills.
Ability to remain calm under pressure and adapt to evolving customer needs.

💡 Responsibilities

Provide Tier 1 customer support via phone and email, ensuring prompt responses and resolution.
Meet first-response and resolution time SLAs.
Independently troubleshoot advanced technical issues and reduce reliance on escalations.
Support payment processing inquiries, including reconciliation, chargebacks, and point-of-sale terminal issues.
Be part of the off-hours on-call rotation for evenings, weekends and holidays.
Collaborate with Product Management, Engineering, and leadership to resolve complex technical issues.
Document solutions for recurring issues and contribute to an internal knowledge base.
Assist in user acceptance testing for application releases.
Train and educate customers on best practices to increase feature adoption and reduce support dependency.
Identify and suggest improvements for internal processes and product functionality based on customer feedback.
Proactively diagnose system issues beyond standard troubleshooting, providing in-depth analysis and potential fixes.
Act as a technical subject matter expert for internal teams and customers.

SQL API testing Communication Skills Analytical Skills Problem Solving Customer service RESTful APIs Documentation Troubleshooting Active listening Technical support Customer support SaaS

Posted about 7 hours ago

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🔥 Senior Technical Accounts Manager

Posted about 8 hours ago

📍 USA, Canada, UK, Italy, Sweden, Spain, Portugal, Netherlands, Singapore, India

💸 149600.0 - 224400.0 AUD per year

🔍 Industrial Automation

🏢 Company: Phaidra👥 1-10💰 $25,000,000 Series A over 2 years agoArtificial Intelligence (AI)Industrial Automation Machine Learning Information Technology

🔧 Requirements

Minimum of 3+ years of technical project management experience.
4-year college degree.
Experience working with diverse, remote teams to support enterprise customers.
Passion to learn about industrial controls and automation systems, mission critical cooling systems, and AI Machine Learning technology.
Ability to learn quickly and explain complex domain specific concepts to non-domain experts.
Ability to translate a combination of customer-stated and customer-implied needs into coherent requirement documentation for use by the software development team.
Experience with both waterfall and agile scheduling tools.
Exceptional verbal, written, organizational, presentation, and communication skills.

💡 Responsibilities

Act as the project manager in the customization and deployment of the AI Agent for assigned customers. This includes establishing the project schedule, coordinating between internal and external teams, and monitoring progress to fulfil the contract.
Serve as the main point of contact for the customer, in collaboration with the Phaidra Solutions Engineer, and act as the go-to expert for customer inquiries, addressing technical challenges, providing insightful recommendations, and leveraging the Phaidra team to ensure an excellent customer experience and complete satisfaction.
Effectively communicate and manage at all levels within customer organizations, including executives, optimization and process engineers, operators and technicians.
Ensure the Solutions Engineer and Engineering teams have the information needed to customize the AI Agent and data connection for the customer.
Understand the customer journey as you help them adopt full autonomous control and expand AI supervisory control to other plants and facilities.
Work with our sales team to continuously improve how we set customer expectations in order to deliver a better customer experience.
Maintain clear and concise documentation of your projects’ meeting minutes, action items, project risks, and key decisions.
Drive continuous improvement by identifying and implementing solutions within customer accounts and streamlining internal onboarding processes, while also representing customer perspectives to provide valuable product feedback and enhance product development.
At the conclusion of an AI Agent autonomous install, continue to provide excellent customer service by efficiently resolving product issues, optimizing system configuration, and ensuring all customer goals are met.

Project Management Agile Artificial Intelligence Data Analysis Machine Learning Project Coordination Communication Skills Analytical Skills Customer service RESTful APIs Organizational skills Written communication Documentation Problem-solving skills Account Management Troubleshooting Active listening Cross-functional collaboration Technical support Customer Success

Posted about 8 hours ago

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🔥 Automotive Parts Technical Support Representative

Posted about 9 hours ago

📍 United States

🧭 Full-Time

💸 55000.0 - 65000.0 USD per year

🔍 Automotive Parts

🏢 Company: Burnout Brands

🔧 Requirements

High School diploma or equivalent
Demonstrated vehicle maintenance experience, ASE Automotive Certification or equivalent preferred
Vehicle maintenance experience is required.
2 years customer facing service experience preferred

💡 Responsibilities

Maintain a high level of product and service knowledge
Assist customers with automotive related sales questions related to products, installations and service support
Function as the Technical Expert for both customers and sales team member
Working with both the Sales Team and Engineering Team, relay customer feedback and identify trends allowing for product improvement/modification as required
Provide customers with in-depth information regarding equipment & parts for sale
Champion the customer as an advocate throughout the RMA process
Work to resolve customer complaints in person, via telephone or email
Support the sales team where required in the areas of technical knowledge and customer support

Communication Skills Analytical Skills Problem Solving Customer service Written communication Excellent communication skills Troubleshooting Active listening Sales experience Technical support Customer support

Posted about 9 hours ago

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🔥 Site Reliability Engineer

Posted about 13 hours ago

📍 United States of America

💸 63000.0 - 108675.0 USD per year

🏢 Company: vspvisioncareers

🔧 Requirements

Bachelor’s Degree in Computer Science or related field and/or equivalent experience
4+ years of related functional experience
Experience with both Windows and Linux, as well as containerization software products
Functional with continuous integration and continuous delivery
Experience with automation and orchestration using Chef, Puppet, Ansible and containers
Coding skills beyond simple scripts and knowledge of application architecture
Ability to program (structured and OO) with one or more high level languages, such as Python, Java, C/C++/C#, Ruby, and JavaScript
Understanding of distributed storage technologies like NFS, HDFS, Ceph, S3 as well as dynamic resource management frameworks (OpenShift, Kubernetes, Yarn)
Skilled in spotting problems and identifying performance bottlenecks, leading to problem and root cause analysis and risk mitigation
Capacity monitoring and performance planning experience with cloud solutions like AWS using applications such as Dynatrace, New Relic, App Dynamic

💡 Responsibilities

Use engineering design concepts to recommend design or test methods for attaining or improving operational reliability in support of business objectives.
Develop and implement high-reliability tools, systems, and services using engineering methodologies and tools.
Determine reliability requirements and deliver insights from massive scale data in real time.
Propose changes in design or formulation to improve system and/or process reliability.
Utilize best practices and work with cross-functional teams to provide solutions and a positive user experience.
Improve reliability, quality, and time-to-market for suite of software solutions, through effective hosting, monitoring, operations, and automation
Develop proprietary tools to improve system reliability and mitigate weaknesses in incident management or software delivery
Collaborate with team members to troubleshoot and fix issues utilizing knowledge of problems to route support escalation issues to the appropriate teams
Add automation for improved collaborative response in real-time, updates documentation, runbook tools, and modules to prepare teams for incidents
Support optimizing the software development life cycle to boost service reliability, based on post-incident reviews
Support system cost modeling for all hosted systems
Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve
Deliver primary operational support and engineering for distributed software applications
Implement guidelines and plans for automated systems delivery maintaining system and data security
Assist with impact analysis regarding enterprise-wide technology
Perform capacity monitoring with various monitoring tools (Splunk, Dynatrace, etc.) and make recommendations
Gather and analyze metrics from both operating systems and applications to assist in performance tuning, fault finding, and corrective action planning
Support system integration, software, and hardware at enterprise level for optimum performance
Partner with development teams to improve services through rigorous automated testing and release procedures
Contribute to system architecture planning, and policies and procedures surrounding enterprise-wide technology
Participate in system design consulting, platform management, and capacity planning
Stay abreast of new technologies; introduce applicable technology in alignment with business goals and for creative solutions

AWS Docker PostgreSQL Python SQL Bash Cloud Computing Data Analysis DynamoDB ElasticSearch Git Java Kafka Kubernetes MySQL Oracle Rabbitmq Software Architecture Zabbix Algorithms Cassandra Data Structures Prometheus Redis Spark Communication Skills Analytical Skills CI/CD Problem Solving RESTful APIs Linux DevOps Terraform Microservices Teamwork Troubleshooting JSON Cross-functional collaboration Ansible Scripting Debugging

Posted about 13 hours ago

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🔥 PCS Field Engineer 2 - Rochester, NY

Posted about 16 hours ago

📍 United States

💸 72000.0 - 108000.0 USD per year

🏢 Company: GEHC_ExternalSite

🔧 Requirements

Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 6 or more years of experience servicing electronic equipment.
Experience with Web applications as well as Microsoft suite of products.
Must have and maintain a valid Driver's License.

💡 Responsibilities

Complete on-time and accurate Preventative Maintenance, Installations, Corrective Repairs and FMIs.
Assist less experienced field engineers with equipment installation.
Work on advanced troubleshooting and service repair needs on designated equipment.
Effectively communicate and partner with teammates and colleagues.
Demonstrate effective communication with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.
Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.
Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner.
Serve as a member of the account community for key accounts.
Effectively engage commercial counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals, and assist with promoting and implementing revenue programs.
Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business.
Keep up to date with competitor information and market trends.
Answer service calls independently without assistance within one year of employment

Embedded Systems Communication Skills Analytical Skills Microsoft Excel Problem Solving Customer service Linux Microsoft Office Suite Account Management Troubleshooting Data entry Customer support

Posted about 16 hours ago

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🔥 US Postal Support - Support Agent L1

Posted about 17 hours ago

📍 United States of America

🧭 Full-Time

💸 33500.0 - 48500.0 USD per year

🔍 Technology

🏢 Company: ext_us

🔧 Requirements

Functional knowledge of Windows 10 & 11, Microsoft Office 365, TCP/IP, IP Protocols, LAN, WAN, VPN, IP telephony
Knowledge of standard MS command line and Powershell utilities, ServiceNow Incident Management system, Knowledge Base Systems, hardware troubleshooting

💡 Responsibilities

Answering customer phone calls.
Providing remote technical support.
Documentation and incident management using the USPS ‘ServiceNow ticketing system.
Ordering replacement parts.
Other customer support related activities.

Communication Skills Customer service Troubleshooting Active listening Technical support

Posted about 17 hours ago

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🔥 Associate Technical Support Engineer

Posted about 18 hours ago

📍 United States, Canada

💸 64000.0 - 68000.0 USD per year

🔍 SaaS

🏢 Company: Recharge👥 11-50 Electronics

🔧 Requirements

Proficiency with a ticketing technology platform: i.e. HelpScout, Zendesk preferred
Resourcefulness: you'll figure out what needs to be done, and you find ways to make it happen
A passion for problem solving and the humility to ask for assistance
A sense of urgency and a satisfaction from going above and beyond to provide solutions
Ability to work remotely and desire to make an impact at a boot-strapped start-up
Excellent customer service and English fluency (written and spoken)
A ‘winning as a team’ attitude and a polite, patient, caring, calm and professional demeanor
Basic knowledge of HTML, CSS, Javascript (knowledge of other programming languages a plus)
Ability and desire to work flexible shifts
2+ years of experience in technical customer support at a SaaS company, or similar

💡 Responsibilities

Use your technical expertise and customer service skills to resolve questions and issues for our online merchants
Communicate clearly in writing to both technical and non-technical people
Communicate clearly in writing in a timely manner via live chat
Communicate clearly and effectively via phone with customers on the premium plan
Identify patterns, recommend improvements, and filter out unimportant issues
Contribute to the ongoing development of documentation and best practices
Assist with successful on-boarding of new customers

HTML CSS Javascript Communication Skills Customer service RESTful APIs Troubleshooting JSON Technical support English communication SaaS

Posted about 18 hours ago

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Shown 10 out of 254

Troubleshooting Job Salaries

Median high-range salary for jobs requiring Troubleshooting:

Skills and Salary

Linux

SQL

Data Analysis

Problem Solving

Analytical Skills

Communication Skills

Customer support

Technical support

Customer service

Industries and Salary

Fintech

Cybersecurity

Software Development

Healthcare

Software

Biotechnology

Software as a Service (SaaS)

Accounting

Customer Support

E-Commerce

Jobs