Recharge

πŸ‘₯ 11-50ElectronicsπŸ’Ό Private Company
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Recharge is the Nordic region's leading provider of open charging station networks, powering the electric vehicle revolution. We're simplifying the transition to sustainable transportation by offering a seamless and accessible charging infrastructure across Scandinavia. Our innovative platform and robust technology empower drivers to easily locate and utilize charging stations, contributing to a cleaner, greener future. We pride ourselves on our data-driven approach, leveraging technologies like Google Analytics, Google Tag Manager, and a Content Delivery Network to optimize performance and user experience. Our tech stack includes WordPress for our website, nginx as our web server, and robust security measures such as HSTS and DNSSEC. Awarded three consecutive years as a Deloitte Technology Fast 500 company, we’re a rapidly growing team of 11-50 employees dedicated to building a sustainable tomorrow. Our commitment to innovation and our supportive, collaborative work environment make Recharge an exciting place to grow your career. We are currently looking for talented individuals to join our team and help us continue to lead the charge in sustainable transportation.

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πŸ”₯ Customer Success Manager
Posted about 1 month ago

πŸ“ Lehi, Toronto, Santa Monica

πŸ” Ecommerce

  • 3-5 years minimum of experience managing enterprise SaaS accounts.
  • Experience offering consultative, white glove support to accounts.
  • Excellent relationship management, communication, and negotiating skills.
  • Resourcefulness and a practical approach to solve unexpected issues.
  • Great oral, written, and interpersonal communication skills.

  • Take ownership of your portfolio of merchants by developing relationships with all key stakeholders.
  • Understand and support merchants to meet their goals, providing consultative strategy to aid their growth.
  • Drive merchant adoption of new Recharge features and functionality.
  • Act as an internal advocate for merchants by collaborating cross-functionally.
  • Serve as an escalation point to resolve issues and enhance Recharge usage.

ShopifyGoCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingCustomer serviceMicrosoft OfficeNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingMicrosoft Office Suite

Posted about 1 month ago
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