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Account Management

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2,885 jobs found.

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🔥 Account Manager

Posted about 5 hours ago

📍 Germany, United Kingdom, Spain, Portugal, Romania

🔍 SaaS

🏢 Company: Limesurvey

🔧 Requirements

2-4 years of experience in Account Management or Customer Success
Fluent English and/or German
Proficient with CRM tools (Salesforce, Zoho CRM, Hubspot) and collaboration tools (Jira).

💡 Responsibilities

Deepen and enrich relationships with existing LimeSurvey clients.
Identify and pursue growth opportunities, making sure clients get maximum value.
Stay closely connected with customers, understanding their goals and anticipating their needs.
Collaborate seamlessly with our sales, customer success, and product teams.
Conduct regular account reviews to proactively tackle risks and unlock new opportunities.
Represent LimeSurvey in client meetings and industry events.
Take ownership of your accounts: forecasting, monitoring health, and proactively addressing issues.

Salesforce Jira Communication Skills Collaboration Customer service RESTful APIs Relationship building Account Management Fluency in English Client relationship management Relationship management Sales experience CRM Customer support Customer Success SaaS

Posted about 5 hours ago

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🔥 Intermediate Member Debt Representative

Posted about 5 hours ago

📍 United States

💸 43680.0 - 63770.0 USD per year

🔍 Financial Services

🏢 Company: USAAJOBSWD

🔧 Requirements

High School Diploma or General Equivalency Diploma required.
1 year of combined customer contact, sales, or collections experience in the financial services industry.
Strong verbal and written communication skills.

💡 Responsibilities

Uses established procedures to carry out and resolve non-complex delinquency work assignments and conducts member research as necessary.
Makes outbound phone calls to delinquent members across all USAA product lines through automated and manual outbound dialing in an attempt to collect payment and/or arrange for payments, utilizing effective telephone collection techniques and principles while meeting call service levels.
Under close supervision, performs individual member needs assessment to quickly determine the member's reason for delinquency and provide customized solutions and advice to improve their financial security.
With close supervision, negotiates mutually satisfactory payment arrangements within defined guidelines.
Follows all applicable local, state, and national laws and regulations surrounding the collection industry and within USAA standards.
Under close supervision, completes required account verification and account maintenance. Documents all pertinent customer contact information and updates collection attempts/call results into the appropriate database.
Collaborates with team members to resolve issues and identify appropriate issues for escalation.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Communication Skills Customer service Negotiation Written communication Interpersonal skills Problem-solving skills Account Management Verbal communication Active listening Data entry Relationship management Sales experience

Posted about 5 hours ago

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🔥 Enterprise Account Manager

Posted about 6 hours ago

📍 AL, CA, FL, IL, MD, MI, MN, NY, NC, OR, PA, TX, UT, VA, WA

🧭 Full-Time

💸 85000.0 - 145000.0 USD per year

🔍 Veterinary

🏢 Company: Roo👥 11-50💰 $11,000,000 Series A over 2 years agoHospital Veterinary Health Care

🔧 Requirements

Veterinary Industry experience 3+ years (Corporate preferred) or 3+ years of enterprise level SaaS account management experience
Ability to innovate and navigate ambiguity — this is an early stage startup environment scaling rapidly
Are data-driven and possess the ability to understand clients’ business goals, anticipate future needs by analyzing market trends, and identify ways to continuously grow by crafting tailored solutions
Have proven ability to develop relationships with key stakeholders and optimize enterprise customer accounts, you understand what it means to evangelize your product both internally and externally
Are solutions-oriented and resourceful -- might not have all the answers, but you know how to find them
Experience with organizing and developing SOPs
Proven track record in driving revenue growth and expanding market penetration
Ability to collaborate cross-functionally with sales, marketing, product, and operations teams to align strategies and achieve business objectives
Strong presentation skills and experience in delivering compelling pitches and presentations to executive-level stakeholders
Strong communication skills (a written prompt will be part of the interview process).

💡 Responsibilities

Support Enterprise Director in maintaining strong relationships with Roo’s Enterprise clients; partnering with key client stakeholders to ensure alignment between their hospitals’ priorities and Roo with the goal of retaining active hospitals.
Support the Enterprise Director in ensuring a smooth transition from the Enterprise sales process through implementation and day to day account management with the goal of reducing turnaround time of activating corporate hospitals, getting their onboarding scheduled, and working with the local Roo reps to get the hospitals to post their first shifts.
Be a champion for our clients and work with our internal cross functional teams to translate customer feedback into product insights
Collaborate with key corporate accounts to streamline the bulk upload and onboarding process for all hospitals within their organization, ensuring a smooth integration into Roo's platform
Co-lead the implementation and onboarding process across Roo territories, ensuring timely scheduling and coordination, and establishing rapport with local Roo representatives to facilitate smooth transitions, particularly during expansion phases with the goal of increasing shifts posted within the first month of having access to the Roo platform
Manage inbound emails/chats from Enterprise clients (and leads) regarding requests, product bugs/glitches, cancellations, alterations, etc. in a timely manner with bias to urgency
Serve as a liaison between corporate/Enterprise hospitals and local Roo reps; identifying downgrades in activity per corporate group in each Roo market and partner with local Roo reps to proactively reduce churn
Plus proactively identify and address any additional activities or tasks requiring Enterprise support, demonstrating flexibility and initiative in meeting client needs and Roo’s organizational goals

Agile Data Analysis Product Analytics Communication Skills RESTful APIs Presentation skills Written communication Excellent communication skills Account Management Client relationship management Strong communication skills Cross-functional collaboration Sales experience Strategic thinking CRM Analytical thinking Customer support SaaS

Posted about 6 hours ago

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🔥 B2B Client Success Manager

Posted about 6 hours ago

📍 United States

💸 63000.0 - 67000.0 USD per year

🔍 Media

🏢 Company: Future Publishing

🔧 Requirements

3+ years experience working for a media company or agency (media, digital or creative) in a client facing role
Excellent problem-solving skills
Excellent written and verbal communication skills
Experience sharing recommendations for campaign success and internal processes
Solid grasp of digital media products and standards
Experience with paid social media campaigns
Experience working with content creation teams
Digital experience, with an understanding of virtual networking tools

💡 Responsibilities

Build cross-platform custom marketing programs rooted in digital, social, media and experiential that enhance integrated marketing and advertising sales programs
Work on deliverables, including the editorial, email, ad delivery, trade marketing, audience development and business intelligence.
Focus on performance monitoring and recap presentations to fuel renewals
Form recommendations to grow business opportunities with existing clients
Manage other teams and third parties/vendors to execute projects
Ensure that all tasks are delivered within scope and within budget
Foster relationships with assigned clients, earning their trust and increasing likelihood of renewals
Prepare reports for other teams and external clients regarding status and success of projects in collaboration with multiple teams
Measure project performance using appropriate tools and techniques, reporting and escalating to senior management
Monitor campaign performance and make recommendations

Project Management Business Development Business Intelligence Project Coordination Content creation Communication Skills Written communication Problem-solving skills Account Management Negotiation skills Reporting Client relationship management Cross-functional collaboration Sales experience Marketing Team management Stakeholder management Digital Marketing Data analytics Customer Success Budget management

Posted about 6 hours ago

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🔥 Senior Account Executive MM+ - AMER

Posted about 6 hours ago

📍 Anywhere

🧭 Full-Time

💸 186650.0 - 262500.0 USD per year

🔍 HR

🏢 Company: Remote - Referral Board

🔧 Requirements

Proven success in building key customer relationships, including key decision makers and champions to be able to drive successful client outcomes, grow accounts and drive revenue outcomes
In-depth knowledge of sales processes, demonstrated ability to qualify opportunities involving multiple key decision makers, initiate and convert prospects, close deals and achieve sales quota
Excellent verbal and written communication skills (English)
Experience in the HR industry is a plus

💡 Responsibilities

Create 'Land' opportunity deals that include detailed notes with accurate close dates
Maintain a clean and current pipeline of volume-based, high-velocity opportunities
Efficiently present and deliver all information to potential clients
Proactively answer potential client questions and follow-up call questions in a prompt manner
Internal collaboration and communication with key departments that support client process, experience, and support
Close sales deals efficiently while kindly guiding clients through the process
Provide proactive support and coaching to Account Executives in the team through their deal processes
Meet and exceed sales quota based on role level and manage the entire sales cycle
Identify new opportunities and manage the entire sales cycle from prospecting to close
Understands the communication needs of small, mid-sized, and large business customers, and designs solutions to meet those unique business needs
Self-generates leads by contacting prospective clients by telephone, cold call premise visits, networking, and industry events

Salesforce Communication Skills Customer service RESTful APIs Negotiation Excellent communication skills Account Management Client relationship management Sales experience Lead Generation CRM SaaS

Posted about 6 hours ago

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🔥 Dermatology Territory Account Specialist – Milwaukee – Remote

Posted about 6 hours ago

📍 United States

💸 114100.0 - 211900.0 USD per year

🔍 Specialty Pharmaceuticals, Biotech

🔧 Requirements

2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Demonstrates a strong ability to collaborate and work effectively across various functions in a matrix environment, communicates clinical product details proficiently, maintains a proven history of consistent high performance, and excels at navigating and successfully selling to large accounts and key customer segments.
Proactive individual with strong analytical skills to identify, prioritize, and use relevant data to solve problems and satisfy key customers, while showcasing ethical leadership and promoting a culture of compliance with company policies and laws.
Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory border.
Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory.
Must have a valid driver’s license.

💡 Responsibilities

Pinpoint mutual priorities and utilize insights and strategies across the entire account to formulate a strategic territory business plan that aim to enhance product demand by addressing the requirements of key partners and their patients, ultimately achieving exceptional outcomes.
Encourage clinical discussions that motivate the customer to advocate for their patients and involve the entire account team to identify any barriers, offering suitable solutions to meet the customer's needs.
Utilize expertise and understanding of the market, relevant competitors, industry trends, and cross-functional strategies to foresee and effectively manage business opportunities and challenges.
Conduct essential planning meetings with key stakeholders to tackle complex customer issues and collaborate effectively across departments to ensure all customer requirements are fulfilled.
Examine market data and trends within the territory to understand the local business landscape, promote engagement, and lead both virtual and live interactions with customers.
Utilize systems and omni-channel or multi-channel strategies to maximize the complete range of Novartis capabilities for personalized engagement with customers, whether in person or virtually.
Work collaboratively with regional colleagues, other field staff, and home-office teams to proactively meet customer needs and deliver suitable access support.
Deliver timely access assistance and work collaboratively with Patient Specialty Services (PSS) associates to address customer requirements efficiently.

Communication Skills Analytical Skills Collaboration Problem Solving Compliance Relationship building Account Management Teamwork Negotiation skills Training Cross-functional collaboration Sales experience Market Research Stakeholder management Strategic thinking Customer Success

Posted about 6 hours ago

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🔥 Enterprise Account Executive - Segment

Posted about 6 hours ago

📍 USA

🧭 Full-Time

💸 156000.0 - 195000.0 USD per year

🔍 Martech

🔧 Requirements

Have 7+ years of quota carrying sales experience, selling to primarily to Enterprise accounts
Experience in a pipeline generation motion and a weekly metrics-based approach that measures key activity and pipeline adds
Maintain a proven record of consistently exceeding quotas
SaaS based sales experience
Value based sales methodology in line with Force Management and MEDPICC
Strong understanding of the Martech industry and the role of data in driving business decisions
Are proficient in modern sales processes/methodologies
Have excellent presence and proven track record to influence and sell at all levels, from individual contributors to C-Suite
Possess strong analytical skills with a deep understanding of forecasting & pipeline management

💡 Responsibilities

Drive opportunities through the entire sales cycle from pipeline generation through to close and post-sales
Employ a value-oriented sales methodology with a focus on use cases spanning customer data and marketing activation
Build upon the growth & adoption of Segment in the Enterprise business segment
Own the cross functional team from Pre-Sales through to working with Customer Success
Drive a pipeline generation cadence to develop expansion opportunities from our existing customer base and land new target accounts
Lead compelling presentations of Segment’s product and vision to a broad range of audiences from c-level executives to individual contributors leveraging Segment’s value-based sales methodology
Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively handling your pipeline of opportunities on pre-committed revenue deals
Leverage and coordinate cross-functional internal teams to efficiently navigate complex sales cycles (incl. Sales Development, Legal, Engineering, Security, Marketing, Product and Customer Success)
Work closely with Twilio team members to drive company-wide deployments of Twilio/Segment use cases, but specifically responsible for the pre-committed ARR

Salesforce Communication Skills RESTful APIs Presentation skills Excellent communication skills Account Management Negotiation skills Cross-functional collaboration Sales experience Marketing Lead Generation CRM Customer Success SaaS

Posted about 6 hours ago

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🔥 Account Manager - Enterprise United States

Posted about 6 hours ago

📍 United States

🧭 Full-Time

🔍 SaaS Customer Account Management

🏢 Company: Flosum👥 101-250 DevOps Robotics Information Technology Software

🔧 Requirements

Experience selling to technical buyers and working with resellers, VAR’s, and channel partners.
Proven track record over 3+ years growing revenue within Enterprise customer accounts with a customer-centric approach.
Excellent communication and interpersonal skills.
Self-motivated, reliable, and can function effectively in a distributed team.
Available to travel up to 25%.

💡 Responsibilities

Foster relationships within an international portfolio of enterprise-level clients, targeting growth and strategic alignment.
Propel approximately 30% YoY growth from the designated account set, leveraging the following strategic sales motions:
Deliver exceptional Customer Experiences for both the dedicated Customer Portfolio and new clients, ensuring their triumphant onboarding.
Engage stakeholders proactively, addressing strategic, technical, and soft skill aspects.
Sustain value through structured cadences, encompassing business, process, onboarding, and technical discussions, alongside webinars and other communications.
Convey the value of our products through innovative approaches.
Drive the adoption of novel features and enhancements, perpetuating growth.
Conduct Quarterly Business Reviews and interactions grounded in value with clients.
Cement customer renewals by consistently delivering unwavering value.
Oversee the complete customer lifecycle, including escalations and touchpoints.
Amass insights and recommendations from clients to inform product refinement.
Exemplify thought leadership and orchestrate customer advocacy.
Create client-facing materials, including support articles, FAQs, release notes, and contribute to customer / GTM webinars.
Rigorously document and classify client interactions for valuable insights.

Project Management Cybersecurity Salesforce RESTful APIs DevOps Account Management Sales experience CRM Customer Success SaaS

Posted about 6 hours ago

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🔥 Customer Success Manager – Controls NAM (West Region)

Posted about 6 hours ago

📍 United States

💸 104200.0 - 155000.0 USD per year

🏢 Company: vernova_externalsite

🔧 Requirements

Bachelor's degree from an accredited university or college and 6 years controls experience (or a high school diploma / GED with at least 10 years of controls.
Minimum of 4 years' experience with GE Controls Products, Mark VIe control system in commercial, services, engineering and/or project management.
50% travel required and must live within the West Region in one of the following states: Washington, Oregon, Idaho, Montana, Wyoming, North Dakota, South Dakota, Minnesota, Iowa, Nebraska, Colorado, Utah, Nevada, California, Arizona, New Mexico, Texas.

💡 Responsibilities

Drive overall post-sales relationship with assigned contracts, including training, professional services, technical support, renewals, expansion, and advocacy.
Own and manage contract setup, delivery, and financials (Revenue & CM).
Develop specialized knowledge in the discipline, serving as a best practice/quality resource and contributing to strategy and policy development.
Build and maintain proactive long-term relationships with customers, focusing on customer success metrics like renewal rate and NPS.
Execute a comprehensive engagement and communications strategy to maintain high customer satisfaction and gather constant feedback.
Act as the first point of contact for all contract and customer-related issues.
Develop and maintain technical knowledge to educate customers on the value of products and services, driving CLS upsell opportunities.
Own and achieve orders operational plans, commercial strategy (Inquiry to Order - order close), and proposal development for aftermarket services.
Provide continuous insight and relay the voice of the customer to internal teams, including Sales, Product Line, Technical Support, and Engineering.

Project Management Salesforce Product Development Communication Skills Customer service Written communication Interpersonal skills Problem-solving skills Account Management Training Relationship management Sales experience Technical support Customer Success

Posted about 6 hours ago

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🔥 Delivery Partner Executive (DPE)

Posted about 7 hours ago

📍 United States of America

🧭 Full-Time

💸 155542.0 USD per year

🔧 Requirements

Master’s degree or equivalent in Computer Systems, Computer Science or a related field and one (1) year as a Project Manager, Program Manager or related work experience.
1 year of experience utilizing: Project Management Framework; Kyndryl Bridge; Power BI; ServiceNow; and Enterprise Design Thinking.
Employer will accept a Bachelor's degree in Computer Systems, Computer Science or a related field plus five (5) years of progressive post-baccalaureate experience in lieu of a Master’s degree and one (1) year as a Project Manager, Program Manager or related work experience.

💡 Responsibilities

Construct partnerships between the firm’s Client Partner Executive (CPE), clients, vendors, and subcontractor organizations, and manage the implementation of these partnerships.
Manage global delivery by analyzing existing processes, assess the process flowcharts, identifying bottlenecks, and reviewing KPIs, then implementing Quality process metrics.
Develop control frameworks that align with business requirements, including designing policies, procedures, and guidelines to ensure compliance with applicable regulations and to mitigate risks.
Apply Financial Management and Forecasting Techniques to manage account performance including labor cost tracking and partnering with Financial Analysts to obtain cost and revenue data extracted from the company’s finance systems.
Build account satisfaction through formulation, development, implementation, and delivery of technical and business solutions as specified in the contract or Statement of Work (SOW).
Provide account leadership to the service delivery team and develop program, project, product, and business strategies, implementing resulting solutions to meet contract deliverables.
Manage cost, schedule, and service deliverables as they relate to the delivery organization.
Support the CPE in identifying growth opportunities and contract profitability, own service delivery quality and is responsible for tracking and reporting service level attainment and objectives (SLAs/SLOs).

Project Management Project Coordination Financial Management Communication Skills CI/CD Problem Solving Microsoft Office Agile methodologies Account Management Reporting Client relationship management Risk Management Process improvement Budget management

Posted about 7 hours ago

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