Account Manager - Enterprise United States

Experience selling to technical buyers and working with resellers, VAR’s, and channel partners.

Foster relationships within an international portfolio of enterprise-level clients, targeting growth and strategic alignment. Propel approximately 30% YoY growth from the designated account set, leveraging the following strategic sales motions: Deliver exceptional Customer Experiences for both the dedicated Customer Portfolio and new clients, ensuring their triumphant onboarding. Engage stakeholders proactively, addressing strategic, technical, and soft skill aspects. Sustain value through structured cadences, encompassing business, process, onboarding, and technical discussions, alongside webinars and other communications. Convey the value of our products through innovative approaches. Drive the adoption of novel features and enhancements, perpetuating growth. Conduct Quarterly Business Reviews and interactions grounded in value with clients. Cement customer renewals by consistently delivering unwavering value. Oversee the complete customer lifecycle, including escalations and touchpoints. Amass insights and recommendations from clients to inform product refinement. Exemplify thought leadership and orchestrate customer advocacy. Create client-facing materials, including support articles, FAQs, release notes, and contribute to customer / GTM webinars. Rigorously document and classify client interactions for valuable insights.