Manage the post-sale lifecycle including QBRs, renewals, and expansions for a portfolio of accounts.
Build and maintain multi-threaded relationships with economic buyers, executives, and champions.
Identify upsell and cross-sell opportunities to drive net revenue retention above 120%.
Partner with Customer Success Managers to ensure product adoption and maintain gross revenue retention above 93%.
Lead executive business reviews, translating platform data into insights for C-suite stakeholders.
Forecast renewal and expansion revenue accurately in Salesforce.
Surface product feedback, risks, and opportunities to internal Product and Leadership teams.
Navigate complex contract negotiations and procurement cycles.
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About Flosum
Flosum builds the definitive Salesforce-native platform for DevSecOps, data protection, and security. We empower Fortune 500 enterprises in regulated industries like financial services and healthcare. Our solutions include Cloud DevOps, Data Migrator, Data Backup, and Org Security, all built natively on Salesforce. Flosum reported 102% revenue growth last year and maintains a 117% net retention rate with customers.
How We Work
Flosum operates with a remote-first philosophy, embracing flexibility and a results-oriented work environment. Our culture rewards ownership, speed, and craftsmanship over politics. You will find a team that is jovial, friendly, and empowering, with opportunities for growth and direct impact. We value clear communication and candid technical discussions to ensure high-quality outcomes.
Engineering at Flosum
Our engineers tackle complex challenges at the intersection of Node.js and the Salesforce ecosystem, focusing on security, compliance, and scalability. We craft high-performance backend services and APIs for enterprise-grade SaaS applications. You will build secure Node.js microservices and integrations within Salesforce. Our platform, while primarily on AWS, is designed to be hyperscaler-agnostic, supporting GCP and Azure portability. We utilize TypeScript, advanced SQL/NoSQL databases, Git, Docker, and robust CI/CD pipelines.
Why Join Us
Work directly with founding team and leadership, your voice will carry weight.
Join a profitable, stable company with aggressive growth plans; no funding anxiety here.
Solve meaningful technical challenges for Fortune 500 companies in regulated industries.
Thrive in a remote-first culture that values ownership, speed, and craftsmanship.
Build enterprise-grade products used by some of the largest organizations worldwide.
Benefits & Perks
Competitive compensation commensurate with your experience and impact.
Comprehensive health benefits, including vision and dental.