Apply📍 United States
🧭 Full-Time
💸 70000.0 - 90000.0 USD per year
🔍 Clinical Services
🏢 Company: Reveleer👥 101-250💰 $65,000,000 Debt Financing over 1 year agoArtificial Intelligence (AI)SaaSMachine LearningInformation TechnologyHealth Care
- Current coding certification required through AAPC and/or AHIMA (e.g., CPC, CPC-P, CPC-H, CPC-I, CRC, CCS, RHIT, RHIA)
- Minimum of 2 years of coding experience, with direct knowledge of Medicare and commercial risk adjustment models, including Hierarchical Condition Categories (HCC)
- Experience working across all Reveleer clinical lines of business, including Risk Adjustment, Initial Validation Audit (IVA), and HEDIS abstraction
- Strong knowledge of ICD-10 and CPT coding guidelines, medical terminology, anatomy, and physiology
- Familiarity with coding quality audits, re-education strategies, and identifying error trends
- Bachelor's degree preferred
- Commitment to confidentiality and protection of patient health information in accordance with HIPAA and privacy standards
- Demonstrated ability to facilitate engaging, interactive training sessions in both live (virtual or in-person) and asynchronous formats
- Strong understanding of adult learning principles, learning styles, and behavior change strategies
- Ability to design and deliver structured learning experiences that promote skill application and knowledge retention
- Skilled in developing and maintaining comprehensive training materials such as facilitator guides, visual presentations, job aids, assessments, and quick-reference tools
- Experience creating and using knowledge checks or assessments to measure learning outcomes and identify coaching opportunities
- Proficient in adapting communication styles and instructional techniques to meet the needs of various audiences (e.g., internal coders, QA staff, customers)
- Comfortable and professional on camera for virtual instructor-led sessions and team meetings
- Proven ability to gather and incorporate learner feedback to improve training quality and effectiveness
- Experience collaborating with subject matter experts (SMEs), clinical leaders, or QA teams to align training with business goals and performance expectations
- Excellent verbal and written communication skills, with the ability to explain complex clinical or coding concepts clearly and concisely
- Highly professional, articulate, self-directed, and able to manage multiple training initiatives with minimal supervision
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- Strong computer skills with ability to learn new systems quickly
- Reliable high-speed internet access required for remote work and virtual training delivery
- Familiarity with LMS platforms, Zoom, Microsoft Teams, and other virtual training tools.
- Facilitate Internal Training: Design and Deliver onboarding and ongoing training for internal clinical coders on the Reveleer platform, coding standards, and documentation protocols. Sessions may be live virtual or in-person.
- Train Customers on Guidelines: Provide customer-facing training focused on clinical coding guidelines and ensure alignment with internal training for consistency and accuracy.
- Maintain and Update Coding Guidelines: Own the creation, maintenance, and communication of internal and customer-facing coding guideline documents; ensure updates reflect compliance and operational changes.
- Develop CEU Content: Design continuing education resources for coders and abstractors, including content eligible for AAPC CEUs and submission for approval.
- Create Learning Materials: Write and design clear, engaging, and instructionally sound learning materials—including slide decks, guides, job aids, and reference documents—for both internal and external audiences.
- Assess Training Needs: Evaluate training requirements based on audit results, project-level needs, and customer-specific expectations. Develop plans to re-educate coders based on error trends.
- Collaborate Cross-Functionally: Partner with Clinical Operations, QA, and Product teams to ensure training programs reflect current processes and system updates.
- Flex Schedule Support: Adjust work hours as needed to deliver training and provide support across multiple coder shifts and global time zones, including evenings, weekends, and occasional offshore (India) schedules.
- Drive Continuous Improvement: Gather feedback, analyze performance data, and identify opportunities to enhance training effectiveness and learning outcomes.
- Special Projects: Support additional training initiatives and departmental projects as needed.
Communication SkillsAnalytical SkillsCustomer serviceAttention to detailOrganizational skillsPresentation skillsWritten communicationDocumentationMicrosoft Office SuiteInterpersonal skillsProblem-solving skillsTrainingComputer skills
Posted about 2 hours ago
Apply