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🔥 Communications and Content Lead (Canada)

Posted about 12 hours ago

📍 Canada

🏢 Company: Humi👥 101-250💰 $19,500,308 Series B about 3 years agoHuman Resources SaaS InsurTech Employee Benefits Software

🔧 Requirements

10+ years in high-paced marketing environments focused on PR and Content
4+ years experience running a high-performing team
Proven experience driving PR around complex topics related to policy
Excellent writing, editorial, grammar and verbal communication skills
Strong media contacts in the Canadian market
Analytical mindset with the ability to interpret data, identify trends, and to build editorial stories
Comfort using AI in your day to day and scaling work and impact through AI
Strong organisational skills with a keen attention to detail
Strategic thinker with the ability to build long-term plans while responding to the needs of the business

💡 Responsibilities

Develop and implement comprehensive PR, Communications, and Content strategies
Lead a PR, Comms, and Content team inspiring them to think big and push boundaries
Proactively create media opportunities for the company and regional executives
Monitor, analyse, and report on performance, identify areas for improvement and share our progress with the business regularly
Work collaboratively with a global newsroom to use our data and expertise to tell employment stories like no one can
Stay up-to-date with trends, tools, and best practices to ensure our strategies are innovative and effective
Work closely with the UK Leadership Team, wider marketing team and other stakeholders from across the business to ensure alignment across the business
Drive SEO through content creation as well as backlinks within stories and story placements or collaborative content
Own the plan, ensuring the entire squad executes effectively and efficiently across PR, Comms, and Content

Leadership Project Management Data Analysis Cross-functional Team Leadership Content creation Content management Strategic Management Communication Skills Analytical Skills Collaboration SEO Microsoft Office Agile methodologies Attention to detail Organizational skills Written communication Excellent communication skills Adaptability Problem-solving skills Reporting Strong communication skills Data visualization Marketing Team management Stakeholder management Strategic thinking Digital Marketing

Posted about 12 hours ago

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🔥 Product Marketing Contractor (Temporary)

Posted about 12 hours ago

📍 United States, Australia, New Zealand, Canada, United Kingdom, Philippines

🧭 Contract

🔍 Accounting software

🏢 Company: Karbon👥 101-250💰 $10,499,989 over 1 year ago🫂 Last layoff over 2 years agoProductivity Tools SaaS Project Management Information Technology Task Management

🔧 Requirements

3+ years of product marketing experience in B2B SaaS, specifically in managing GTM strategies and launch executions
Excel at cross-functional collaboration, particularly in aligning product, sales, and marketing strategies
Have strong storytelling skills with demonstrated ability to create diverse marketing content, including blogs, presentations, sales collateral, website copy, and customer case studies
Possesses exceptional writing skills with demonstrated ability to adapt tone, style, and complexity for diverse audiences (executives, technical users, end customers) and formats
Relevant accounting technology industry marketing experience would be a plus

💡 Responsibilities

Develop and execute GTM strategies and plans for select partnership and integration launches
Build partner intake and onboarding processes, resource library and knowledge bases
Develop co-marketing content templates and asset libraries
Coordinate with marketing stakeholders (design, content, social etc.) and cross-functional teams (sales, product, marketing) for impactful partner launches
Track and report on GTM milestones and deliverables
Develop sales enablement materials including one-pagers, sales preview slides, and partner briefing materials
Create customer-facing content like landing pages, press releases, blog posts, and case studies
Write newsletter content and social media copy for partner announcements
Plan and execute joint marketing campaigns with partners
Coordinate webinars, events, and digital marketing initiatives
Support partner sales teams with marketing assets and campaigns

Project Coordination Product Development Product Analytics Content creation Content management Go Communication Skills Collaboration SEO Agile methodologies RESTful APIs Presentation skills Adaptability Reporting Writing Active listening Cross-functional collaboration Sales experience Market Research Data visualization Marketing Stakeholder management Strategic thinking Digital Marketing Data analytics

Posted about 12 hours ago

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🔥 Client Advocate Team - Retirement Services

Posted about 13 hours ago

📍 United States

🔍 Retirement Services

🏢 Company: CorebridgeFinancial

🔧 Requirements

2+ years of client service experience
Strategic and analytical problem solving skills, successful at managing and meeting project deadlines.
Strong knowledge of financial product lines and tax experience preferred
Must be able to work overtime with little notice due to requirements of the workload
Excellent Customer Service skills in writing and phone etiquette

💡 Responsibilities

Provide Customer Service Support. On a daily and continuous basis CSS will receive inbound and make outbound calls to provide Customer Service support to CSP's, Internal Business Partners, agents and customers
Prioritize activities, seeking the input and cooperation of others, getting approvals, tracking down information and coordinate your work flow every day
Adapt to changing incoming workflow needs.
Handle special projects that are assigned with more complex problem accounts to coordinate and resolve.
Maintain high levels of performance despite working with different team members.
Proficiently use financial administration systems.
Initiate the resolution of incomplete financial documents

SQL Analytical Skills Microsoft Excel Customer service Attention to detail Time Management Written communication Adaptability Problem-solving skills Verbal communication Client relationship management Strong communication skills Financial analysis

Posted about 13 hours ago

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🔥 2025 - 2026 Grade Levels K-5 Bilingual Generalist Texas Certified Teacher - Virtual

Posted about 14 hours ago

📍 United States

🧭 Contract

💸 42.0 USD per hour

🔍 EdTech

🏢 Company: Elevate K-12: Teach With Us

🔧 Requirements

Active, verifiable teaching certification in Texas for Generalist with a Bilingual endorsement
Certified and experienced with teaching students in grades K-5
Reliable high-speed internet connection

💡 Responsibilities

Teach grades K-5
Choose your own schedule
Build long-term relationships with your students

Communication Skills Organizational skills Adaptability Computer skills

Posted about 14 hours ago

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🔥 2025 - 2026 Grade Levels K-5 Bilingual Elementary U.S. Certified Teacher - Virtual

Posted about 14 hours ago

📍 United States

🧭 Part-Time

🔍 EdTech

🏢 Company: Elevate K-12: Teach With Us

🔧 Requirements

An active, verifiable teaching certification in the United States for: Elementary with a Bilingual endorsement
Certified and experienced with teaching students in grades K-5.
Must physically reside in the United States during the 2025-2026 school year
A daily available time block of at least three consecutive hours, Monday through Friday, 8am - 4pm EST.
Ability to work a part-time schedule of 10-20 hours per week during normal school hours.
A laptop or desktop computer with a reliable high-speed internet connection.

💡 Responsibilities

Teach K-5 Bilingual Elementary classes virtually.

Communication Skills Problem Solving Attention to detail Organizational skills Time Management Written communication Interpersonal skills Adaptability Critical thinking Teamwork Active listening Computer skills English communication

Posted about 14 hours ago

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🔥 Seeking Professionals for a New Approach to an Old Industry

Posted about 14 hours ago

📍 Canada, New Zealand, United States

🔍 Insurance

🔧 Requirements

Passionate.
Competitive.
Motivated.
Dependable.
Hardworking.
Adaptable.
Flexible,
Trainable.

💡 Responsibilities

Conducting virtual consultations with clients.
Assessing clients’ needs and imparting knowledge on solutions.
Cultivating lasting client relationships through consistent, periodic check-ins.
Completing related administrative tasks (like note taking, appointment setting, etc.) as needed.

Communication Skills Customer service Mentoring Presentation skills Written communication Interpersonal skills Excellent communication skills Adaptability Verbal communication Training Active listening Client relationship management Relationship management Sales experience Computer skills Customer support

Posted about 14 hours ago

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🔥 French Bilingual Interpreter

Posted about 15 hours ago

📍 Mexico

🏢 Company: Datamark, Inc.

🔧 Requirements

Fluent in both English and French (spoken and written)
Proficient knowledge of medical terminology and procedures
Excellent verbal communication skills and the ability to adapt to different dialects and accents
Strong listening and comprehension skills
Highly professional and empathetic demeanor
Strong organizational and multitasking abilities
Ability to maintain confidentiality and handle sensitive information

💡 Responsibilities

Provide verbal interpretation services to facilitate communication between patients and healthcare providers
Accurately and effectively interpret medical conversations, including patient history, diagnosis, treatment options, and instructions
Assist with the translation of medical documents and forms
Maintain a high level of confidentiality and adhere to professional and ethical standards
Stay up to date on medical terminology and procedures
Build rapport and establish trust with patients and healthcare professionals

Communication Skills Written communication Multitasking Interpersonal skills Adaptability Empathy Verbal communication Active listening English communication

Posted about 15 hours ago

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🔥 Director - Customer Success

Posted about 17 hours ago

📍 USA

🧭 Full-Time

🏢 Company: Finalis👥 101-250💰 $10,700,000 Seed almost 3 years agoFinancial Services Information Technology FinTech

🔧 Requirements

You have exceptional written and spoken English (Proficient)
You have a minimum of 3 years of people leadership roles within Customer Success
Comfortable working across multiple departments in a deadline-driven environment
You have excellent communication skills and strategic planning skills
You have strong organizational skills and project management skills
You can handle confidential information
You are analytical and have a process-oriented mindset
You have the ability to work swiftly with a high sense of urgency and be comfortable with shifting priorities and deadlines (multitasker who can quickly adjust priorities)
You are a self-starter, quick learner and highly organized with attention to detail
You are flexible, patient, persistent and have a team spirit attitude

💡 Responsibilities

Collaborate with the CSM team and Delivery team to maintain and evolve customer success strategies, incorporating best practices and creating customer support content that effectively addresses customer needs and enhances their overall experience
Own CSM account assignment process and expectations for CSMs across on-boarding, driving adoption, proving ROI to customers and flagging when a customer could be ready for an upsell to Sales. Key processes to build & create accountability for are: Time to OnBoard, Adoption Score, At-Risk customer model and Next Best Action Plays.
Maintain our Account Segmentation strategy to ensure proper ratios of CSM to Client and service level between our standard and high value clients
Coach your team to enhance overall relationships with assigned clients, taking ownership of their success by efficiently managing onboarding, implementation, training, driving adoption, ensuring retention, and consistently achieving high levels of customer satisfaction
Develop and nurture a trusted strategic advisor relationship with clients, actively driving ongoing value and maximizing the benefits they derive from our products and services
Contribute to the planning and development of customer communication strategies, leveraging customer insights and feedback to enhance messaging and ensure alignment with organizational goals and objectives
Demonstrate excellent communication skills to effectively engage with senior-level management, both internally and externally, in order to gain a deep understanding of customer needs, drive retention and growth, and effectively convey valuable insights and learnings
Proactively manage and maintain customer success metrics and data, diligently following established protocols and guidelines to ensure accurate and up-to-date records are maintained for analysis, reporting, and decision-making purposes
Evaluate the customer journey, identifying key touchpoints and assessing how they are supported, while adopting a consultative approach to assist clients in overcoming challenges and achieving their goals effectively
Prepare and analyze NPS surveys, meticulously identifying areas for improvement and providing actionable insights to drive continuous enhancements in customer satisfaction and loyalty
Collaborate closely with the sales and marketing teams to effectively gather customer references, conducting in-depth interviews and leveraging customer success stories to develop compelling case studies that highlight the value and impact of our products and services

Leadership Project Management People Management Cross-functional Team Leadership Strategic Management Communication Skills Analytical Skills Customer service Agile methodologies Mentoring Organizational skills Time Management Written communication Coaching Excellent communication skills Adaptability Problem-solving skills Account Management Training Active listening Strong communication skills Relationship management Sales experience Team management Stakeholder management Process improvement CRM Customer support Customer Success SaaS

Posted about 17 hours ago

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🔥 Technical Support Engineering Manager - Americas

Posted about 19 hours ago

📍 North to South America

🧭 Full-Time

🔍 Software Development

🏢 Company: Ashby👥 51-100💰 $30,000,000 Series C 12 months agoManagement Information Systems Human Resources Recruiting Software

🔧 Requirements

Proven experience managing or mentoring a Technical Support Team in a B2B SaaS environment.
Deep knowledge of software integrations, APIs, and backend debugging practices.
Experience guiding cross-functional collaboration between Support and Engineering.
Familiarity with ATS/HRIS platforms or other enterprise systems is a plus.
Ability to zoom out and identify scalable processes for handling complex technical work.
Strong judgment in prioritizing bugs, customer needs, and internal enablement work.
Comfort operating in ambiguity and creating structure where none exists.
Passionate about improving the customer experience through well-designed, technically sound solutions.
Comfortable representing customer needs in Engineering discussions and advocating for supportability.
Able to hold a high bar for quality while still moving quickly and iterating.

💡 Responsibilities

Lead and develop a team of Support Engineers and Product Experts focused on technical depth, problem-solving, and customer impact.
Coach team members on debugging techniques, systems thinking, and how to balance precision with efficiency.
Foster a collaborative environment where knowledge-sharing and experimentation are encouraged.
Help define the career path and responsibilities of Support Engineers and Product Experts at Ashby.
Build scalable, repeatable processes for diagnosing and resolving complex issues related to integrations, APIs, analytics, and product performance.
Set standards for how the team escalates to Engineering, triages bugs, identifies patterns, and partners on long-term solutions.
Create internal tools and workflows that help the team operate with efficiency and consistency.
Stay close to the technical work by jumping into issues, exploring logs, or conducting hands-on testing when needed to support the team.
Collaborate closely with Engineering to shape how technical escalations are managed and how customer insights are tracked and actioned.
Work with Product to provide feedback loops from Support to improve usability and prevent repeat issues.
Serve as an advocate for customers in technical conversations and help Engineering teams understand the support impact of product decisions.
Partner with our Support Leadership Team to Identify and address gaps in our current tooling, workflows, and diagnostics capabilities.
Use data from escalations and customer feedback to recommend changes that improve team effectiveness and customer outcomes.
Partner with Support leadership to evolve how we measure success in high-complexity support scenarios.
Help scale Support Engineering as a function by documenting approaches, onboarding new team members, and contributing to internal tooling.

Backend Development Leadership SQL Data Analysis Cross-functional Team Leadership API testing Communication Skills Problem Solving Customer service Agile methodologies RESTful APIs Mentoring Written communication Adaptability Problem-solving skills Verbal communication Active listening Strong communication skills Cross-functional collaboration Team management Process improvement Technical support Software Engineering Debugging Customer support Customer Success SaaS

Posted about 19 hours ago

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🔥 Tax Associate - Work from Home

Posted about 20 hours ago

📍 United States

🔧 Requirements

2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software
Possess or be able to obtain any related State licenses, certificates, permits, or bonds and an active Preparer Tax Identification Number (PTIN)
Must have (or be willing to obtain) internet connection that meets Intuit Security criteria
Must be available to work a minimum of 20 hours per week, spread across three or more days

💡 Responsibilities

Help customers complete their taxes using Intuit TurboTax products
Provide tax advice
Provide full service return preparation
Provide tax calculations
Manage product/software inquiries
Maintain sensitive customer information
Utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer
Use video communication software to interact with customers
Document interactions to maintain accurate records
Interact with customers and team members in a professional manner while adhering to and promoting Intuit’s operating values

Microsoft Excel Customer service Accounting Attention to detail Organizational skills Written communication Compliance Excellent communication skills Adaptability MS Office Verbal communication Active listening Data entry Financial analysis Customer support Bookkeeping

Posted about 20 hours ago

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