Design, optimize, and scale global BDR operational workflows Define, track, and analyze key Business Development metrics Build capacity and productivity models for headcount prioritization Support AI strategy for pipeline generation Optimize the BDR tech stack (Salesforce, LinkedIn Sales Navigator, etc.) Develop and maintain documentation and best practices for Business Development systems Own Business Development issues through case management system Facilitate monthly BDR quota audit process Build Salesforce and Sigma dashboards and reporting Contribute to global BDR SPIFF and incentive program design