Apply📍 United Kingdom, Ireland
🧭 Full-Time
💸 125000.0 - 165000.0 GBP per year
🔍 Data management solutions
- 5+ years of experience in a Technical Solutions Delivery role (or similar capacity), managing customer accounts and/or technical delivery projects in enterprise software.
- Enterprise software industry experience in data management, data integration, data warehousing, ETL/ELT, AI/ML or other surrounding data markets.
- Customer centric mentality and a customer-first approach to all interactions.
- Strong communication skills across technical, non-technical and Executive audiences.
- Ability to thrive in an ambiguous environment, adjust priorities, and maintain analytical focus.
- Own a portfolio of global customer accounts, providing technical guidance and support across all phases of the customer journey.
- Develop customized deployment and enablement plans that align with each customer’s specific needs and objectives.
- Serve as the initial point of contact for customer inquiries and issues related to the Anomalo software.
- Track and report on overall customer health, delivering frequent updates to key stakeholders.
- Collaborate closely with Sales to identify and execute on expansion opportunities.
- Deliver proactive support to drive adoption through regular office hours, product feature reviews, and quarterly technical health audits.
SQLCloud ComputingETLData management
Posted 12 days ago
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