remoote.app

Work from anywhere. Start here.

Remoote.app

Work from anywhere. Start here.

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Tilt

Tilt

Tilt is a shared mobility platform that offers shared bicycles and e-bikes for residential campuses.

11-50 employees
Founded 2016
Electric Vehicle
Private Company
WebsiteLinkedInEmailTwitterShareTweet
Electric VehicleRide SharingE-CommerceTransportationLast Mile Transportation

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere.

Open Positions1

Remote anywhere in BrazilFull-TimeE-commercePosted
Customer Experience Specialist - Brazil
  • Become a trusted voice in our chat/email channels - clear, kind, and fast.
  • Resolve common marketplace questions (orders, returns, seller onboarding) with confidence.
  • Keep conversations tidy: set expectations, follow through, and close the loop.
  • Share a few great replies or tips that teammates start using.
  • Own a slice of our queue (e.g., shipping, refunds/returns) and be the go-to person for it.
  • Spot patterns and create process improvements (better saved replies, clearer help content, smoother handoffs).
  • Turn tricky situations into positive outcomes and shout-outs.
  • Help raise the bar for team writing and customer tone.
Customer serviceEmpathy
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About Tilt

Tilt pioneers shared mobility solutions, specifically for residential campuses. They equip gated communities with bicycles and e-bikes. This platform creates healthy living environments and makes campus travel easy. Tilt offers an app-based system for tracking rides and accessing services. They design and develop their patent-pending docking hardware in-house. Tilt is transforming daily commutes for thousands within their partner communities.

How We Work

Tilt operates with a remote-first philosophy for many roles. For example, some positions are fully remote in specific countries like Brazil. This environment values high performance and dedication. You will experience a fast-paced, high-intensity startup culture. Outcomes are uncertain, and expectations are high for every team member. Tilt embraces a mission-driven approach, fostering ownership and autonomy. You will have a visible impact on the product and its users from day one.

Why Join Us

  • You will make a visible impact on a product used by millions of people.
  • You own meaningful systems from day one, with real scope and autonomy.
  • You will work alongside curious, kind, and wickedly smart teammates.
  • You will learn in months what typically takes years elsewhere.
  • You will help redefine how millions of people move within their communities.

Benefits & Perks

  • 29 days off, plus local bank holidays
  • Your birthday off, no questions asked
  • Share options to become a true stakeholder in our success

Tech Stack

mappingweb_serverframeworkmobilemediawidgets