Great Question is a customer research platform designed to automate research tasks and gain consumer insights.
This company operates with a remote-first culture, allowing team members to work from anywhere.
Great Question empowers over 300 teams, including industry leaders like Gusto and Canva, to truly understand their customers. They provide an all-in-one AI customer research platform. You can recruit participants, run various research methods, and synthesize insights seamlessly. Their platform handles everything from building participant panels to distributing incentives globally. AI-powered tools automate transcription, generate summaries, and moderate studies. This allows teams to gain consumer insights faster and more effectively.
Great Question operates with a remote-first philosophy, emphasizing high trust and high autonomy. You will find a culture valuing customer obsession and continuous improvement. Collaboration happens with core hours set to Pacific Standard Time, ensuring effective teamwork across distances. They foster an environment where your voice is heard, and you are empowered to do your best work.
Engineers at Great Question are pioneering the future of AI-driven customer research. You will build and iterate on cutting-edge AI systems, including LLM pipelines, agents, and retrieval systems. The team focuses on creating production-quality code and driving state-of-the-art AI practices. You can expect to work with Python/Javascript/Ruby and Git, solving complex challenges like semantic search across vast interview data. They embrace experimentation and lean into AI as a multiplier for creativity and scale.