Great Question

👥 11-50💰 $2,500,000 Seed almost 4 years agoInformation Services UX Design Information Technology💼 Private Company

Great Question is a customer research platform helping companies gain valuable insights. We automate research tasks, enabling users to recruit participants, conduct research, and share findings collaboratively within a single platform. We empower teams to build better software by directly connecting them with their customers. Our technology stack includes a modern infrastructure built on tools like nginx, Google Analytics, and a Content Delivery Network (CDN) to ensure a performant and reliable experience for our users. Our engineering team is focused on building innovative solutions to simplify the research process and provide actionable data. We emphasize a collaborative and fast-paced environment where every team member can have a direct impact. We're a remote-first company, with a strong presence in the US and a growing global reach. Great Question is backed by Y Combinator and FundersClub, and we've experienced rapid revenue growth, tripling our revenue in 2024. We're looking for talented individuals to join us and shape the future of customer research. We offer competitive compensation, excellent benefits, and opportunities for professional growth. If you’re passionate about customer-centric product development, we’d love to hear from you!

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Jobs at this company:

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🔥 Talent and People Operations Manager

Posted 22 days ago

🧭 Full-Time

🔧 Requirements

3-7 years in a Recruitment or People Operations / People & Culture role at a fast-paced company.
Hands-on experience with recruiting, performance management and compensation review cycles.
Experience rolling out at least one new initiative from beginning to end.
AI Native
Exceptional communication and collaboration skills.

💡 Responsibilities

Lead full-cycle recruiting across all departments.
Build scalable hiring processes.
Ensure new hires feel connected to culture.
Develop performance review cycles.
Collaborate on compensation benchmarking.
Design employee engagement surveys.
Administer employee lifecycle processes.
Ensure compliance with labor laws.
Assess and implement tools to streamline People Ops.

Posted 22 days ago

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🔥 UX Research Partner, Customer Success

Posted about 2 months ago

📍 United States

🧭 Full-Time

🔍 Customer Research

🔧 Requirements

5+ years of experience in UX research, research operations, or research program management
3+ years of direct customer research or interaction
Experience building functions or specializations from the ground up
Experience developing and implementing successful UX research democratization and training programs at Enterprise-level organizations (1,000+ employees)

💡 Responsibilities

Train and onboard customers on both our software and research strategy
Document and share best practices
Run pilot programs
Facilitate repeatable programs like researcher office hours

Project ManagementData AnalysisUser Experience DesignCommunication SkillsAnalytical SkillsCustomer serviceAgile methodologiesResearchTrainingStakeholder managementResearch skillsCustomer Success

Posted about 2 months ago

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🔥 AI Engineer

Posted about 2 months ago

📍 United States, Canada

🧭 Full-Time

🔍 Software Development

🔧 Requirements

5+ years of experience in software development, with at least 1-2 years focused on LLM applications
Strong programming skills with experience implementing LLM applications (JS preferred)
Demonstrated expertise in prompt engineering and LLM application development
In-depth knowledge of various agent frameworks (LangGraph, LangChain, AutoGPT, BabyAGI, etc.) and ability to evaluate their strengths and weaknesses
Experience designing, implementing, and evaluating AI systems in production environments
Excellent problem-solving skills and attention to detail
Strong communication skills and ability to explain complex AI concepts to non-technical stakeholders
Experience with evaluation frameworks and testing methodologies for LLM applications

💡 Responsibilities

Design and build agent-based flows that integrates seamlessly with our existing platform
Develop sophisticated prompt templates that effectively interact with our API to create research studies, review documents, and assist in research activities
Evaluate and recommend the optimal framework for our use case (LangGraph vs. alternatives)
Implement the chosen agentic framework to create a coherent AI agent experience
Ensure the AI system can effectively understand user research needs and translate them into actionable research plans
Create robust, reliable prompts that consistently produce high-quality outputs
Develop techniques to ensure AI responses remain factual, helpful, and aligned with research best practices
Optimize prompts for different use cases within the customer research workflow
Document prompt strategies and engineering decisions for knowledge sharing
Provide expert guidance on the selection of appropriate agentic frameworks (whether LangGraph or alternatives)
Explain trade-offs between different frameworks in terms of performance, maintainability, and integration with our JavaScript stack
Stay current with the latest advancements in LLM agent frameworks and recommend improvements
Implement the chosen framework effectively within our JavaScript environment
Design and implement comprehensive evaluation frameworks to measure AI system performance
Create automated tests to ensure consistent AI behavior across different scenarios
Develop monitoring systems to track AI system performance and identify areas for improvement
Collaborate with the product team to gather user feedback and iterate on AI capabilities
Work with our strong frontend resources and app developers to integrate AI capabilities
Focus primarily on the prompting strategy and agentic framework rather than frontend implementation
Ensure AI features are developed in JavaScript to align with our tech stack
Document technical specifications and implementation details for the broader team

Software DevelopmentArtificial IntelligenceData AnalysisJavascriptMachine LearningNodeJS

Posted about 2 months ago

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🔥 Product Marketing Manager

Posted 3 months ago

📍 United States, Canada

🧭 Full-Time

🔍 Software Development

🔧 Requirements

5+ years of experience in Product Marketing at a growth stage B2B SaaS company during which you have demonstrated success in launching new products and driving product adoption.
Strong communication skills: Excellent written and verbal communication skills with the ability to craft compelling narratives.
Data-driven mindset: Ability to use data and analytics to inform marketing decisions and measure results.
Experience with the Marketing tech stack (Hubspot, GA4, etc) along with familiarity with modern software and web applications, marketing automation tools, and CRM systems.

💡 Responsibilities

Develop and execute product marketing strategies:
Lead product launches:
Create compelling marketing content:
Conduct customer and market research:
Collaborate with cross-functional teams:
Measure and analyze results:

LeadershipProject ManagementAgileData AnalysisSalesforceCross-functional Team LeadershipProduct DevelopmentCommunication SkillsAnalytical SkillsProblem SolvingSEOSales experienceMarket ResearchMarketingStakeholder managementStrategic thinkingDigital MarketingCRMData analyticsCustomer SuccessSaaSA/B testing

Posted 3 months ago

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🔥 Manager, Business Development

Posted 3 months ago

📍 United States, Canada

🧭 Full-Time

🔍 Sales

🔧 Requirements

5+ years of experience in sales, ideally selling SAAS software to B2B enterprise customers.
Have displayed ability to lead and manage sales teams to success

💡 Responsibilities

Build, refine, deploy outbound prospecting techniques (Calls, Linkedin, Email) to identify and engage potential customer that align with Great Questions ICP
Collaborate with Account Executives on target accounts to generate, expand, and nurture opportunities ensuring the org is at the appropriate pipeline levels for success
Develop a training and development program to prepare our future sellers through a diligent training curriculum and become a pro in the sales industry and in the UX Research industry.

LeadershipBusiness DevelopmentSales experienceLead GenerationSaaS

Posted 3 months ago

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🔥 Business Development Representative

Posted 3 months ago

📍 United States, Canada

🧭 Full-Time

🔍 Sales

🔧 Requirements

1-3 years of experience in sales, ideally selling SAAS software to B2B enterprise customers
Self-motivated to excel in a remote, fast-paced, startup environment; thrives in ambiguity and proactively solves problems
Clear in career goals for the next 1-3 years and driven to achieve them
Passionate about understanding and delivering value to clients beyond the sale
Committed to high standards and enthusiastic about our mission
Brings a team-first mindset with a strong drive to win and exceed personal goals.

💡 Responsibilities

Use outbound prospecting techniques (Calls, Linkedin, Email) to identify and engage potential customers that align with Great Questions ICP
Collaborate with Account Executives on target accounts to generate, expand, and nurture opportunities
Work with team members in a concerted effort to find the right approach, to the right people, at the right time
Master your craft through a diligent training curriculum and become a pro in the sales industry and in the UX Research industry.

Business DevelopmentSalesforceCommunication SkillsRESTful APIsSales experienceLead GenerationCRMSaaS

Posted 3 months ago

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🔥 Software Engineer - Brazil

Posted 3 months ago

📍 Brazil

🧭 Fulltime

🔍 User research software

🔧 Requirements

Bias for action.
Desire to solve hard problems.
Customer centric.
High conviction.
5+ years professional experience with Ruby on Rails.
Professional experience with building and maintaining web applications.
Fluent in English.

💡 Responsibilities

Build out and improve our internal and public API.
Own large third party integrations (e.g. GSuite, Zoom, Slack, Salesforce).
Develop custom data integration solutions for enterprise customers.
Monitor and manage performance, uptime and infrastructure.
Shape the culture and processes of our engineering team.

Backend DevelopmentRuby on RailsREST API

Posted 3 months ago

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🔥 Senior Demand Generation Specialist - Colorado

Posted 4 months ago

📍 Colorado, California

🧭 Full-Time

🔍 User research

🔧 Requirements

6+ years in demand generation, digital marketing, or performance marketing roles, preferably in a fast-paced B2B startup or internet company.
Skilled in platforms like Google Ads, LinkedIn Ads, HubSpot, SEMrush, Ahrefs, and analytics tools like Google Analytics.
Analytical and results-oriented, with a focus on driving measurable outcomes.
Expertise in on-page, off-page, and technical SEO strategies.
Strong ability to present data, strategies, and results to stakeholders clearly and effectively.
Proactive and comfortable working independently in a remote environment.
Your value will be measured by your contribution toward meeting ambitious revenue goals.

💡 Responsibilities

Lead the strategy and execution of paid campaigns across platforms like Google Ads, LinkedIn, Meta, and others to drive qualified traffic and conversions.
Own and optimize the company’s SEO strategy, improving organic search visibility through keyword research, technical improvements, and link-building efforts.
Analyze and report on campaign performance, delivering insights to optimize ROI and inform future strategies.
Collaborate on lead nurturing initiatives, including retargeting and email campaigns, to drive prospects through the funnel effectively.
Work with content, sales, and product teams to ensure alignment and consistency across all campaigns.
Continuously test new tactics, channels, and creative approaches to unlock new growth opportunities.
Develop and maintain dashboards, define key metrics, and deliver actionable insights to track performance and inform decision-making.

SQLData AnalysisGoogle AnalyticsSEORESTful APIsReportingCross-functional collaborationMarket ResearchData visualizationLead GenerationDigital MarketingCRMData analyticsA/B testing

Posted 4 months ago

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🔥 Enterprise Account Executive

Posted 4 months ago

📍 United States

🧭 Fulltime

🔍 Research automation

🔧 Requirements

Experience: 3-5 years in an Enterprise Account Executive role, selling SAAS software to B2B enterprise customers.
Bonus points if familiar with design and research tooling.
Drive and Discipline: Self-motivated in a fast-paced startup environment, thrives in ambiguity.
Customer-Centric Mindset: Passionate about delivering value to clients.
High Conviction: Committed to high standards and enthusiastic about the mission.
Skills: Familiar with sales methodologies and resilient when handling setbacks.
Collaborative yet Competitive: Team-first mindset with a strong drive to win.

💡 Responsibilities

Develop and Execute Outbound Campaigns: Identify and connect with potential customers through outbound efforts.
Consultative Sales: Listen to customer needs and present highly tailored solutions, demonstrating the value of our platform.
Shape Sales Culture: Help establish and refine sales practices and culture as an early hire.
Manage lengthy sales cycles: Navigate complex procurement processes, often over several months.

Account ManagementSales experienceCRMSaaS

Posted 4 months ago

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