Sr. Partner Program & Planning Manager (Remote)

7–10+ years in partner programs/operations/alliances within Enterprise SaaS Clear experience spanning Big 4, Global SIs, Resellers, MSP/MSSPs, Distributors, and cloud marketplaces Demonstrated ability to design and enforce programs to reward, motivate, and demote partners Demonstrated success leading or program managing annual partner planning, program governance, and cross‑functional execution Foundational data analysis skills CRM/PRM stack knowledge: Salesforce required; hands‑on with PRM/partner portals (e.g., Impartner, WorkSpan) and co‑sell/marketplace processes Program design expertise: entitlement architecture, incentive design, MDF/PDF programs, certifications, partner scoring/health models Communication & influence: crisp executive storytelling; able to align cross-functional teams, build consensus, and hold owners accountable Builder/operator: bias to action, ships v1s, iterates from data; thrives in ambiguity Outcome‑oriented: connects programs to revenue and margin; insists on measurable ROI High integrity: enforces RoE and policy fairness

Own the end‑to‑end partner program framework (tiers, requirements, and entitlements) Define clear value exchange for partners and design the partner lifecycle Establish and maintain program governance Standardize deal‑reg SLAs and conflict adjudication Collaborate with partner services leaders on competency/certification pathways Co-develop MDF/Co‑op guidelines Work closely with cross-functional on PRM/partner portal and co‑sell/market tooling Co-Lead annual partner planning cycles Establish an operating rhythm Translate and communicate strategy into executable roadmaps Co-own and develop partner KPIs/OKRs